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© Securus Technologies, Inc. - Proprietary & Confidential Securus Technologies, Inc. | 80 <br />PRICING & COST <br />eMessaging will be provided to facilities with ConnectUs XL and S-phone terminals and or <br />SV Tablets at no cost. Family and friends will pay for E-Messages by purchasing a book of <br />stamps. A standard book of stamps includes 5, 10, 20, or 50 and is configurable by facility. <br />Up to 4 packages of stamps can be configured. <br />A stamp unit price and the quantity of stamps in a book can vary by facility. The standard <br />stamp pricing is $.50 each and are used to purchase text based messages, a photo <br />attachment and a prepaid reply by an inmate. For example a message from the public with <br />an attached picture and a prepaid inmate reply would cost $1.50. <br /># of Stamps in Book Stamp Book Price (+ $3.00 trans fee) <br />5 $2.50 <br />10 $5.00 <br />20 $10.00 <br />50 $25.00 <br /> <br />It is expected that the public will purchase stamps associated with the facility their inmate <br />is located in. However, if a stamp is purchased at a facility where the stamp cost is $.40 <br />and uses it when sending a message to an inmate at a facility where the stamp cost is $.50 <br />it will be permitted. <br />Stamp revenue is recognized at the time of stamp usage. The public uses a stamp when <br />they send an E-Message. If the public sends a prepaid stamp for reply, the inmate reply <br />stamp is considered ‘used’ once it is attached and sent. <br />Refunds <br />Generally there are no refunds on stamps. Stamps can be used at any Securus facility that <br />has implemented eMessaging. If an eMessage is rejected the stamp is considered used <br />with the exception of a limited number of situations where the inmate has been released, <br />or moved to a site that does not permit eMessaging (i.e. no eMessage privilege due to <br />behavior or if inmate has been moved to a hospital). Marketing will work with Operations <br />to determine specific refund scenarios permitted. Customer service reps will not have the <br />ability to credit or provide a stamp at no charge. <br />Stamp Expiration <br />Stamps expire if not used after 180 days.