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SH18-020 SECURUS EMESSAGING -Product Description
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2018-05-15 10:00 AM - Commissioners' Agenda
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SH18-020 SECURUS EMESSAGING -Product Description
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Last modified
5/14/2018 12:19:37 PM
Creation date
5/14/2018 12:18:20 PM
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Meeting
Date
5/15/2018
Meeting title
Commissioners' Agenda
Location
Commissioners' Auditorium
Address
205 West 5th Room 109 - Ellensburg
Meeting type
Regular
Meeting document type
Supporting documentation
Supplemental fields
Alpha Order
p
Item
Request to Acknowledge an eMessaging Agreement between Kittitas County Sheriff’s Office and Securus Technologies, Inc.
Order
16
Placement
Consent Agenda
Row ID
44613
Type
Agreement
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© Securus Technologies, Inc. - Proprietary & Confidential Securus Technologies, Inc. | 62 <br />INSTALLATION <br />Installation support will provision eMessaging for facilities. This includes <br /> Enable access to eMessaging facility UI from SCP (using SPP) <br /> Activating facility users in the JPay Administration portal to enable access to <br />process messages. <br /> Turn on the eMessaging application on ConnectUs and SecureView tablets <br /> Configure the eMessage release flow as Auto Release or Manual Release <br />o Note the default release flow will be Auto Release. <br />PROJECT MANAGEMENT <br /> Project manager is assigned <br /> Collects the following information from facility for installation <br /> Facility staff information for access to eMessaging Facility system to manage <br />messages <br />o First name, last name and SCP user name <br /> Are photos allowed? <br />o Yes <br />o No <br /> Are inmate replies allowed? <br />o Yes <br />o No <br /> Messaging workflow selection <br />o Inbound messages <br /> Auto Release <br /> Manual Release <br />o Outbound messages <br /> Auto Release <br /> Manual release <br /> Review the standard set of rejection reasons that are sent on rejection notifications <br />and determine if any changes are needed
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