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© Securus Technologies, Inc. - Proprietary & Confidential Securus Technologies, Inc. | 61 <br />ORDER TO INSTALLATION FLOW <br /> <br />This scenario relates to existing facilities turning on eMessaging; new business or renewals will <br />follow the standard process. <br /> Account manager discussed eMessaging with facility (that has ConnectUs or facility <br />(shared) tablets and they agree to turn on eMessaging <br /> Obtains signature on one page amendment agreeing to the standard F&F fees, stamp <br />configuration and transaction fee. <br /> Account manager opens an opportunity in salesforce and attaches signed amendment <br /> If amendment is signed with no changes, routes to Installation for <br />implementation (does not go to legal or financial engineering) <br /> If non standard rates/book size/transaction fee/commission is requested, these details <br />are entered into the opportunity and it is routed to financial team for modeling <br />o Once amendment with approved non standard rates is signed it is attached to <br />the opportunity <br /> Special Note: If facility is asking for stamp pricing, different # of stamps or <br />transaction fee that differs from the standard pricing, comp may not be paid <br />and this goes through the normal routing to financial engineering for <br />assessment <br /> If non standard stamp book configuration, stamp price or transaction fee <br />is approved, routed to Billing Ops for custom eMessaging <br />configuration/stamp pricing rate implementation day of implementation <br /> Like current process today, a link in the heat ticket provides the rates <br />to use <br /> PMs will need to coordinate billing table management for rate entry <br />on day of implementation. <br /> <br /> <br />