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1 II F ## S0664936.06 <br />GENERAL TERMS AND CONDITION <br />1.LEASE OF EQUIPMENT AND SOFTWARE <br />unearned portion of any prepaid CSA Payments Parts or Equipment replaced or removed by <br />1.1 Lfatarf !tams: Comownc-onugnt of Leaeo; Loeu4r. CSA shall supply, for lease by you <br />CSA in connection with Maintenance shall become the properly of Lessor and you disclaim any <br />as provided below, aril you shall lease the units of equipment ("Equipment) and licenses of <br />interest in them. (c) InstellatioMmplementation of Listed Software may be at an additional charge <br />aoftere with separate support contracts, If applicable ("Listed Software'; and together with <br />except to the cadent Included as a Listed Item and may be conditioned on your agreement to a <br />the Equipment and all replacements and additions thereto, "Listed Items") indicated on <br />separate alalumoot or work a otter document Covering tha Scapa and schedule of <br />Schedule A The initial lessor is Canon Financial SeMce@, Inc. (together with any future <br />Ina.allttiorVimplarrentation, configuration options, resporusiblltties of each party, and other <br />assignees ler its rights as lessor. 'Lessor') You arholl keep the Listed Items at the "Ship To" <br />metiers, which shall "sly govern as to tha matlars cavorod therein. Additional charges may <br />location, not move them to another IOcation wmuwut the prior muton consent of Le sear <br />apply for work beyond the initial scope gesObed in such saparale document (d) Support for <br />(defined below), and keep them free and clear of all liens and encumbrances This Agreement <br />Uated Software is provided direWy by the respective developers Bueraef and as sat forth in oath <br />shall be effective on the date the Listed Items are delivered to you ("Lease Commencement <br />developer's applicable separate support contract, and is not provided by CSA under this <br />Date') The term of this Agreement begins an the data accepted by CSA or any later date that <br />Agreement except as expressly provided herein Support for Listed Software may require <br />CSA designates ("Agreement Dater), and shall continue for an initial term of the number of <br />separate purchase by you of a support contract, unless included under this Agreement as a <br />months specified an page I(together with any renewal periods, "Lease Term") Your <br />Listed Item The terms of support contracts far Listed Software are avallsble from the develops re, <br />execution of an acceptance certificats provided by CSA shall conclusively establish that the <br />orwill be provided to you by CSA upon niquezt Notwithstanding any provsIon in the support <br />Listed Items have been delivered to and irrevocably accepted by you If you have not, within <br />contractile the contrary, it shall automatically renew on an annual basis. (e) CSA shall make <br />10 days after delivery of Equipment, delivered to Lessor written notice of non-acceptance of <br />avallabte to you from time to time upgrades and bug fixes for the software licensed as part of the <br />any Equipment, specifying the reasons and referencing this Agreement, you shall be deemed <br />EqulPment and for Usted Software, but (t) only if such upgrades and bug fixes ata provioed to <br />to have irrevocably accepted the Equipment After acceptance, you shall have no right to <br />CSA by the davelopere of such Listed Software, (II) ah,rnllabilfty of upgrades and bug fixes may be <br />cancel this Agreement or return the Listed Items prior to the and of the Leese Term for any <br />stadditional charge, and (III) installation of such upgrades and bug fixes by CSA if requested by <br />reason whatsoever, including lermination of any maintenance services that may be provided <br />you shall be at additional charge. You are not required to use CSA for installation of either Listed <br />by CSA under this or any separate agreement Title to all Listed Items shall be transferred by <br />Software or for any upgrades wid bug fixes, but if installation is done by anyone other than CSA, <br />CSA to Lessor. CSA shall assign to Lessor all of its rights (but none of its obligations) with <br />CSA shall have no responsibility for arty performance or other issues that may result from such <br />respect to the Listed Items, including the right to receive all Payments. Lessor does not and <br />installation (Q CSA shall also use reasonable efforts to provide Level 1 support for the Listed <br />shall not assume any obligations under this Agreement. CSA shall remain solely liable for the <br />Software (except that for certain Listed Software, Level 1 support shall be provided only If and so <br />performance of all maintenance, service, and warranty obligations described in this <br />long se a separate software support contract for such Listed Software from the developer thereof <br />Agreement <br />is in effect). Level 1 support consists of () Providing helpline telephone assistance in operating <br />1.2 Payments and Costs. You shall pay to Lessor each billing period the fixed base and, if <br />the Listed Software and identifying service problems in the Listed Software, and attempting to <br />applicable, the fixed maintenance amounts and per image charges and all other amounts, as <br />troubleshoot any such problems; (it) escalating operating problems to the applicable developer of <br />listed and specified on page 1 and Schedule A and such other amounts permitted In this <br />the Listed Software as needed to rectify such problems, including facilitating contact between you <br />Agreement as invoiced by Lessor (collectively, "Payments'; the fixed maintenance amounts <br />and Bte developer of the Listed Software as necessary; and (iii) maintaining a log of such <br />and the per image charges are the "CSA Payments", and all other Payments are the "Lessor <br />problems to assist in backing the same <br />Payments"), The Payments shall not increase during the initial term. Prepaid charges shell <br />2.2 Maln orranca Tam, and CthnrOpa. (a) Maintenance shall start on the Lease <br />not be refundable except as provided in Paragraph 21(b). Invoices shall be due and payable <br />Commencement Date and shall continue for the Lease Term. (b) Consumables Inclusive <br />upon receipt. All Payments will be applied in such order as Lessor, in its discretion, may <br />Maintenance Includes replenishment of toner only (and other consumables, but only if <br />determine. This lease is a net lease. Lessor Payments shall be made without set-off ler <br />specified on page 1) Toner is supplied for exclusive use with the Equipment CSA may <br />deduction, even it the Listod Items malrunction and irmmpudive of any non-performance by <br />terminate the Maintenance if you use consumables in a different manner If your toner usage <br />CSA of its maintenance obligations. You authorize -a%%or to adjust the Payments and the <br />exceeds by more than 10% the published manufacturer specifications for conventional office <br />End of Term Purchase Option amount (if specified on page 1) ('Purchase Option") by up to <br />image coverage, CSA may invoice you for such excess usage, You may purchase additional <br />15% if the actual cost of the Listed Items and any related services and supplies, including any <br />toner from CSA if required. You shall bear ail risk of loss, theft ler damage to unused <br />sales and use tax, exceed CSA's estimates an which such amounts ware based You shall <br />consumables, which shall remain CSA's property and shall be returned promptly upon <br />pay a $85 documentation fee and any applicable taxes (including personal property tax), <br />termination orthis Agreement or Maintenance. (c) If you selected the Fleet or Aggregate <br />expenses, charges and fees imposed with rasped to the Listed Items, the Payments oryour <br />Coverage Plan on page 1, the Base Charge and the Covered Images Included shell apply to <br />performance or non-performance under this Agreement, and you shall reimburse Lessorfor <br />all of the Equipment on Schedule A unless otherwise indicated. If specified on page 1 that the <br />the same plus processing fees (collectively, "Costs"). You agree that Lessor may in its sole <br />Listed Items are being added to an existing fleet under a previous agreement between you <br />discretion apply, but shall not be obligated to apply, any amounts paid in advance to any <br />and CSA, (1) the fleet shall include the listed items under the previous agreement, and all <br />amount due or to became due hereunder, and In no event shall arty amount paid in advance <br />other agreements for which the add to existing Best option was selected, and (II) the <br />cam interest unless required by applicable law. If any Payments are late, you shall pay (a) the <br />rr,ninloriance term for all Leted llama under this Agreement shall be the same as the <br />aduel and reasonable costs and expenses of collection, Including attomeys' fees, whether or <br />maintenance term for all listed items under all such previous agreements (d) If specified on <br />not suit Is brought, (b) a late charge equal to the higher of 10% of the amount due or $25, as <br />the face page that the Listed Items are being udded to an wasting Aggregate Coverage Plan <br />reasonable liquidated damages, and (c) if Lessor should bring court action, you agree that <br />under a previous agreement between you and CSA the Covered Images shall apply to all of <br />attorney fees equal to 25% of the amount sought shall be deemed reasonable, in each case <br />the Equipment on the schedule, unloae oihorwisa indicated, plus the listed items under the <br />not to exceed tha inmharetire amount parmlits it by law, <br />previous agreement(s), and all other agreements for which the add to existing Aggregate <br />IA Purchaeo Ootlong: Return, (a) END OF TERM PURCHASE OPTION. To elect this <br />Coverage Plan was selected, on an aggregated basis, for so long as the maintenance term <br />option, you ahail give Lessor 80 days' prherirevdrable written notice (unless the Purawse <br />for all such tlsted items continues (a) Ursassothami so rndlcutad on Schedufa A. you authorize <br />Option price Is $1 OD) that you will purchase, upon the expiration or the Latae Term, all the <br />CSA to use notworkod fes tures of Itre EqulpMeal inrduding lmsgeWARE to receive softwsm <br />Elated Items at the Pumhasa Option prica plus any Casts (b) PRIOR TO MA'rURtf Y <br />updates, activota feahrmynew floonsm and transmit use and service data accumuloled by the <br />PURCHASE. You may upon nat lass than 60 days' prior irrevocable wrillse notice, purchase <br />Equipment over your nehvark by meant of am HTTPS pmtood and to store, analyte and use <br />till the D%too Items at a pnca equat to the sum of all remaining Paymsnla, plus the Fair <br />such data for purposes related to servicing Shit Equipment and product improvement. This <br />Mafkel Value, plus Coals For purposes of IN Agreement, "Fair Merkel Value' shell be <br />feature Is not capable of sanding or receiving Imago date. (Q You shall provide mater readings <br />Lessors retell price at the time you notly Lessor of your intent to purchana the Equlpment (c) <br />to CSA in accordance with the Meter Read Math on "E@Cled. If you setacted CSA'a eManags <br />Listed Item pure hnoes shell be'AS-IS VVI-IERF--IS' without warranty, except for lige; <br />website, you shall complete CSA'a reglatration process govemlrug access to and use of such <br />purchases of lice nads of Listed Sattwato are aubject to the terms thereof. (d) Unless this <br />websile. CSA may change your molar read options from time to lime upon 80 days natica. II <br />Agreement conlalme a $1.00 Purchaeo Opfi on, thla Agreement shall automatically renew on a <br />CSA does not receive timely maser rosdinas from you, you shall pay Invoices that raged <br />month to mafrlh bests at the same Payment amount (subject 10 lacrosse of CSA Pay manly) <br />CSA's amtiarts [as of motor raadfrrgis, CSA may verify the accuracy of any mater readings from <br />and frequency unless you, at least 60 days before the end of the Lease Term, send to Lessor <br />time to time and invoices you for any ahortfall In flim next Invoice. (g) You agree that CSA may <br />written notice (the "End of Term Notice") that you either (t) are purchasing all (but not less <br />suspend patterns nca of Maintenance if and a long as any Payments are overdue, ants that <br />than all) of the Equipment in accordance with the terms hereof, or (ii) do not went to renew <br />any ouch auspensian shall not in and of Itself be deemed a terNmaBen of this ACmemmtt <br />this Agreement, and at the end of the Lease Term shall return the Equipment as provided <br />2.3 Hon4overed Sorvlco. The following sar ems are net tnrsudad within Maintenance and <br />below. Unless this Agreement automatically renews or you purchase the Equipment as <br />shall be invoiced in accordance with CSA's then current labor, parts and supply charges: (a) <br />provided in this Agreement, you shall, at the termination of the Lease Term, return the <br />replacement of any consumables not provided as part of Consumable Inclusive Maintenance <br />Equipment at your sole cost and expense in good operating condition, ordinary wear and tear <br />Identified on page 1, including, without Ilmltaton, paper, toner, ink, waste containers, fuser oil, <br />resulting from proper use excepted, to a location specified by Lessor. Lessor may charge you <br />staples (, other media, print heads and puncher dies; (b) repairs necessitated by factors other <br />a restocking fee equal to the greater of one Lessor Payment or$250 forth@ processing of <br />than normal use including, without limitation, any wilful ad, negligence, abuse or misuse of the <br />returned Equipment If for any reason you fall to return any Equipment to Lessor as provided <br />Equipment; the use of parts, supplies or software not supplied by CSA; service performed by <br />in this Agreement by the last day of much Leas@ Term, you shall pay to Lessor upon demand <br />anyone other than CSA; accident use of Equipment with non-eampabble hardware or software <br />one billing period's Lessor Payment for each billing period ler portion thereof that such return <br />components; electrical power malfunction or heating, coaling or humidity ambirR conditions; (c) <br />is delayed. If you fall to provide the required End of Tern Notice and return the Equipment at <br />de-inalallatlon, re -installation, or relocation of Equipment; (d) repairs to ler realignment of <br />the and of the Lease Term, you shall pay to Lessor upon demo rid the 60 -day equivalent of <br />Equipment and related training necessitated by changes made to your system configuration or <br />Lessor Payments to solely the End of Term Notice period referenced above You shall <br />network environment (e) work requested to be performed outside of CSA's regular business <br />reimburse Lessor for any costs incurred by Lessor to place the Listed Items In good operating <br />hours; and (Q repalrofany network/system connection devices, exceletwhen listed on page 1. If <br />condition. <br />you have NOT selected Maintenance on page 1, any of the maintenance services described In <br />2. MAINTENANCE. YOU SHALL RECEIVE THE MAINTENANCE DESCRIBED IN THIS <br />Paragraph 21 above shall be available only upon your request either under separate agreement <br />PARAGRAPH 2 ("llslntenonca") ONLY IF YOU HAVE ACCEPTED MAINTENANCE ON <br />with CSA or invoiced in uccordence with CSA's then current labor, parts and supply charges. <br />PAGE 1. Such services are subject to the exclusions hereinafter described. Maintenance <br />Installation of certain Listed Software may also require a separate agreement between you and <br />provided to you under separate agrawnent lrstrurwn CSA and you a hall be governed <br />CSA setting forth the scope of work, your responsibllties In connection with such fnstellaton, and <br />-ably by the provlslane thereof. <br />otherterra and conditions as required by CSA Such separate agmement(s) shall solely govern, <br />2.1 Covered Service. (a) CSA shall provide all routine preventive maintenance and emergency <br />and this Agreement shall not apply to, the services described therein <br />service necessary to keep the Equipment in good working order In accordance with this <br />3. CSA CUSTOMER SATISFACTION POLICY. If you are not satisfied with the performance <br />Agreement and CSA's normal practice. Such service shall be performed between 8:30 AM and <br />of your Canon or Oc6 brand product, upon your written request, CSA 1n its sole dlacretion will <br />5:00 P.M. Monday through Friday, except holldays. (b) You shall afford CSA reasonable access <br />repair or replace the product with alike unit with equivalent capabilities Prior to replacement, <br />to the Equipmentto perform on-site service. CSA may terminate its maintenance obligations as <br />CSA shall have had the opportunity to return the product to good working order in accordance <br />to any Equipment if you relocate it to a site outside CSA'a service coverage area If, in CSA's <br />with the terms of this agreement. If a replacement unit is provided, the lease hereunder of the <br />opinion, any Equipment cannot be maintained in good working order through CSA'a routine <br />replaced unit shall be deemed terminated and the replacement unit shall be deemed a "Listed <br />maintenance services, CSA may, at its option, 0) substitute comparable Equipment or (it) cancel <br />Item" for the lease and all other purposes of this Agreement This policy shall apply only If you <br />any balance of the term of its maintenance obligations as to such Equipment and refund the <br />SLS -107F CFS -1209 September 2016 <br />Page 2 Customer Initials <br />