Cayenta Managed Services Agreement and Schedule A - Kittitas County_Final

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1 MANAGED SERVICES AGREEMENT This Managed Services Agreement is made and entered into as of this 31st day of December 2025, (“Effective Date”), between N. Harris Computer Corporation (“Harris”), and Kittitas County (“Customer”). Harris and Customer are collectively referred to herein as “Parties” and each individually as a “Party.” RECITALS: 1. Customer wishes retain Harris to perform certain managed services as set out herein in respect of certain Harris software licensed by Customer pursuant to a Software License and Subscription Agreement, CS Order, and Professional Services Agreement, dated March 5th, 2024, entered into between the parties. 2. Harris has agreed to provide such services on the terms and conditions set out in this Managed Services Agreement. NOW THEREFORE, in consideration of the mutual covenants set out in this Agreement and for other good and valuable consideration (the receipt and sufficiency of which is hereby acknowledged), the parties agree as follows: 1. Term. This Agreement shall commence on the Effective Date and shall continue for a period of three (3) years (the “Initial Term”). Thereafter, this Agreement shall automatically renew for further one-year periods (each a “Renewal Term”) unless one party gives written notice to the other party not less than sixty (60) days prior to the end of the then current term of its intention not to renew. The Initial Term and the Renewal Terms shall collectively be referred to as the “Term”. 2. Services. (a) Harris’ Obligations. Harris shall use commercially reasonable efforts to provide the managed services set out in Schedule “A” (the “Services”) to Customer. (b) Customer’s Obligations. To enable Harris to perform the Services, Customer agrees to provide the following to Harris: i. Information relative to Customer’s hardware and software on which the required programs must run or with which these programs must interact. Required programs are outlined in Schedule “A”; ii. iii. Customer agrees to enable Harris remote access to Customer’s system for the purposes of performing the Services; iv. Personnel and assistance as is reasonably required to enable Harris to perform the Services;