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Statement of Work <br />LanguageLine® Phones" and InSight Video Interpreting® <br />Client Name ("Customer"): Kittitas County Sheriff's Office - Client # (if applicable): 933057 <br />.sail <br />This Statement of Work is subject to the Master Service Agreement between Customer and Language Line <br />Services, Inc. ("LanguageLine"). This document is the sole document that reflects pricing for these services <br />and must be signed by an authorized representative from the Customer. Pricing is only approved upon a <br />signature by an authorized officer of LanguageLine. Pricing changes, if any, will be reflected on next <br />month's invoice. <br />1. LANGUAGELINE PHONE INTERPRETING <br />1.1. SCOPE OF WORK <br />(aj DESCRIPTION OF SERVICES. LanguageLine will provide qualified and trained interpreters <br />for Phone Interpreting to facilitate effective communication between Customer's service <br />providers and Limited English Proficient (LEP) individuals by converting spoken language <br />statements between English and another language. <br />(b) SERVICE DELIVERY. Services are delivered on -demand via telephone, as initiated by <br />Customer's service providers and invoiced monthly following service delivery. Services are <br />available twenty-four (24) hours a day; seven (7) days a week; 365 days a year, including <br />holidays, in over 240 spoken languages. <br />1.2. PHONE INTERPRETING FEES <br />(a) INITIAL ENROLLMENT including Client Identification ("CID") service accounts ....... Waived <br />(b) ADDITIONAL SERVICE ACCOUNTS after initial enrollment, per CID .......................Waived <br />(c) MONTHLY MINIMUM per CID....................................................................................Waived <br />(d) PLATFORM ACCESS FEE per call.............................................................................Waived <br />(e) THIRD PARTY DIAL OUT FEE per call.......................................................................Waived <br />(f) TELECOMMUNICATION SURCHARGE in accordance with the Telecommunications Act of <br />1996.............................................................................................................................. Waived <br />(g) OPTIONAL INTERPRETER APPOINTMENT AT SPECIFIC TIME. See 1.2(h) for Per <br />Minute Usage Fees. No additional fees apply to schedule an interpreter appointment. <br />Cancellation fee for any cancelled or missed appointment.........................................$200.00 <br />(h) PER MINUTE USAGE FEES for LanguageLine Phone and InSight Audio Interpreting <br />Language <br />Tiers <br />Languages <br />Per Minute Charge <br />1 <br />Spanish <br />$0.98 <br />2 <br />Chinese (Mandarin and Cantonese), French, Japanese, Korean, <br />Russian, and Vietnamese <br />$0.98 <br />3 <br />Armenian, German, Haitian Creole, Italian, Cambodian (Khmer), <br />Polish, and Portuguese <br />$0.98 <br />4 <br />Farsi, Tagalog, Thai, Urdu, and all other languages <br />$0.98 <br />1.3. PHONE INTERPRETING EQUIPMENT <br />(a) OPTIONS AND DEFINITIONS. Equipment purchase and lease options are available for the <br />equipment identified below for use with the Phone Interpreting services. All Equipment <br />requests must be submitted in writing over the term of this Agreement and the appropriate <br />fees will apply. <br />(b) PHONE INTERPRETING EQUIPMENT LEASE FEES. A monthly lease fee per unit applies, <br />and the Equipment remains the property of LanguageLine. The monthly fee covers the cost <br />of equipment programming and providing any necessary replacements and maintenance. <br />1SolutionTM Analog Dual Handset Phone ............... ....................... ___ ........... ................. $4.50 <br />1Solution Dual Handset I Phone ................................................... ............ .................. $12.50 <br />62025 Language Line Services, Inc. • 1 Lower Ragsdale Drive, 12 • Monterey, CA 93940 • www.LancivaQeLine.com • CONFIDENTIAL INFORMATION -REV 2.10.25 - 1 <br />