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HomeMy WebLinkAbout143035 WUS001066 WorkbookWriting Broadband Action and Digital Equity Plans A workbook for Washington communities Updated March 2023 Table of Contents Introduction.....................................................................................................................................................1 How To Use This Workbook................................................................................................................................2 BEAD and Digital Equity Programs Overview.....................................................................................................4 Broadband Equity Access and Deployment (BEAD) Program..............................................................................4 BEAD Planning in Washington..........................................................................................................................4 Role of Local Broadband Action Plans...............................................................................................................5 Digital Equity Act Programs..............................................................................................................................6 Covered Populations in the Digital Equity Act....................................................................................................6 The Role of Local Digital Equity Plans...............................................................................................................6 Anticipated Timeline with Tasks.........................................................................................................................8 Resources.......................................................................................................................................................10 Building and Strengthening a Broadband Action Team (BAT)............................................................................15 Vision, Goals, and Objectives............................................................................................................................16 Broadband Action Plan...................................................................................................................................17 Digital Equity Action Plan...............................................................................................................................20 Executive Summary Development....................................................................................................................22 Worksheet Templates......................................................................................................................................23 WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS Acknowledgements This Workbook was developed and inspired by past efforts of the following groups and organizations, who are collectively moving community broadband planning and digital equity work forward. Michigan Moonshot Project (Merit Network) National Digital Equity Extension Team (NDEET) NoaNet Petrichor Broadband Southern Rural Development Center (SRDC) University of Missouri System National Digital Inclusion Alliance Washington State Broadband Office Washington State University Extension With the passage of the Infrastructure Investment and Jobs Act (IIJA), the federal government is making histor- ic investments in broadband and digital equity, establishing $65 billion in programs aimed at bringing all U.S. residents online. The bulk of these programs will be implemented at the state level. The successful implemen- tation of this generational opportunity will rely on significant coordination between the State and a wide range of stakeholders, including local and Tribal governments, community-based organizations, community anchor institutions, Internet Service Providers, and others. In Washington, Broadband Action Teams (BATs) and Tribes will play a critical role in the Washington State Broadband Office’s (WSBO) local coordination efforts. WSBO has partnered with Washington State University (WSU) Extension to support the capacity of BATs and Tribes, and the development of their local Broadband Action Plans and Digital Equity Action Plans. These plans will provide a local framework for planning and implementing projects to expand broadband infrastructure and promote digital equity for everyone in our communities. In addition to building this foundational planning framework, the local Action Plans will support the State’s local coordination ef- forts required under the Broadband, Equity, Access, and De- ployment (BEAD) and Digital Equity Act (DEA) programs es- tablished under the IIJA. This local coordination will provide WSBO the local input and data they need to ensure that the implementation of these programs serves Washing- tonians for decades to come. Your participation is critical to Washington having a well-informed broadband and digital equity plan that en- compasses the diverse realities across Washington and makes inroads into solving the digital divide. A BAT, community, or Tribe that receives BAT Planning funds will submit the results from these efforts to WSU Extension Broad- band and Digital Equity Support team. Results from across the State and Tribal Governments will be compiled and utilized to inform WSBO and Legislative priorities and allocation strategy for the State’s BEAD funding. Introduction WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 1 What is the role of WSU Extension? In this partnership, WSU Extension is working on behalf of the WSBO to provide technical, operational, and planning funding support for local and Tribal efforts to develop Broadband and Digital Equity Action Plans, which will in- form the State’s Five-Year Action Plan under the BEAD Program and the State Digital Eq- uity Plan under the DEA Program. Each participating BAT and Tribe will be paired with a dedicated Support Team, which in- cludes a Regional Project Coordinator, Project Manager, and dedicated Advisory Support. Additionally, participants will be supported by tools, resources, and expertise provided by WSU Extension and our partners. BATs and Tribes are not required to apply for planning funding support to participate or re- ceive the available technical and operation- al support. However, those that do receive funds will be required to submit the relevant Action Plans. WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 2 WSU Extension is the front door to the Uni- versity. Extension builds the capacity of indi- viduals, organizations, businesses and com- munities, empowering them to find solutions for local issues and to improve their quality of life. With a presence in every county in Wash- ington, as well as offices serving the Confed- erated Tribes of the Colville Reservation and the Kalispel Tribe, Extension has been helping counties and tribes form BATS over the past six years. WSU How To Use This Workbook The Action Plans developed under this program will be provided to WSBO to inform the development of Wash- ington’s Five-Year Action Plan and the State Digital Equity Plan. This Workbook is a program guide developed to support Broadband Action Teams (BATs), County and Tribal Governments in developing Broadband Action Plans and Local Digital Equity Plans. It provides a roadmap for communities to collect data and develop plans that establish a shared understanding of needs and alignment of priorities that creates a foundation for locally-driven solutions to bring the benefits of the Internet. As WSBO undertakes the development and implementation of a statewide plan for broadband and digital equi- ty, local and Tribal input and feedback will be critical to ensure unique realities across our diverse communities are understood and integrated. The plans developed using this Workbook will be provided to WSBO in a manner that will support the development of robust, locally-informed plans for the entire state of Washington, including Tribes located in this area. WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 3 What is included? This Workbook is built around a planning guide and related worksheets that are designed to support the devel- opment and alignment of local and Tribal Broadband and Digital Equity Action Plans. Filled with templates and tips, this workbook has been designed to walk your team through the steps required to develop robust strat- egies to ensure your community is prepared to ensure everyone has access to reliable, affordable, high-speed Internet, as well as the skills, technologies, and capacity to use it effectively. ❶Overview of BEAD and DEA Programs To support these local planning efforts, the Workbook begins with an Overview of the BEAD and DEA Pro- grams, as well as Washington State’s Digital Equity Act, established by HB 1723. Aligning with these programs can feel complicated at times. This overview will always be there if you need a refresher. ❷Anticipated Planning Timeline To provide you with a better idea of what to expect and how to structure your planning processes, there is a timeline of anticipated tasks associated with the completion of the Action Plans. Each BAT and Tribe are start- ing from a different place, so this timeline can be adjusted and customized as needed. ❸Guide to Resources There are various resources that WSU Extension and our partners are providing to support local planning ef- forts. The Guide to Resources will give you a rundown of the different forms of support and how they will be provided to BATs and Tribes that choose to participate. ❹Guide to Developing Your Action Plans At the core of this Workbook is the guide to Developing Your Action Plans, which includes recommendations for aligning your planning efforts, steps to build or strengthen your BAT, where applicable, and a walkthrough of the various components of your Action Plans. ❺Worksheet Templates To support a common structure to the Action Plans, Worksheet Templates are provided. These can be used to structure your thoughts, jot down notes, and collect feedback. Each Template will also be made available in an online form, which will be included in a suite of project management tools. ❻Glossary The terminology used throughout this booklet may not be a part of your everyday vocabulary. The glossary provided at the end of this Workbook will provide the definitions to navigate and effectively use this document to implement your planning efforts. Approximately $48 billion of the funding allocated for broadband and digital equity under the IIJA will be ad- ministered by the National Telecommunications and Information Administration (NTIA), with the bulk of the funding flowing to states. This guide is focused on two programs that account for the bulk of the available funds—the Broadband Equity Access and Deployment (BEAD) and Digital Equity Act (DEA) Programs. BEAD and Digital Equity Programs Overview WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 4 Broadband Equity Access and Deployment (BEAD) Program The $42.5 billion BEAD Program funds states and territories to develop partnerships with communities and various stakeholders to deploy broadband infrastructure in unserved and underserved areas with the goal to get everyone in the United States online. The NTIA will use the new FCC Broadband Data Maps to determine funding allocation amounts for each state and territory. Each state will be responsible for implementing a subgrant program that allocates BEAD funding for the deployment of broadband infrastructure in eligible areas, which include: Unserved Area—Any service area in which 80% or more of the broadband serviceable locations do not have access to Internet service at, or above, 25/3Mbps. Underserved Area—Any service area in which 80% or more of the broadband serviceable locations do not have access to Internet service at, or above, 100/20Mbps. Eligible Service Areas BEAD Planning in Washington The Washington State Broadband Office will be responsible for administering the statewide program under BEAD. To secure Washington’s allocation, WSBO is required to develop a series of plans and proposals, which include a Five-Year Action Plan, Initial Proposal, and Final Proposal. 2023 Step 1: 5-Year Action Plan Step 1: Due 270 days after planning funds received Step 2: Due 180 days after new data maps and notice of fundings amounts issued Step 3: Due 365 days after initial proposal approval Source: National Telecommunications and Information Administration, “The Broadband Equity, Access, and Deployment Program: Program Details for Applicants” (webinar, May 2022, https://broadbandusa.ntia.doc.gov/sites/default/files/2022-06/June-1-Webinar-Presentation.pdf 2024 2025 Step 2: Initial Proposal Step 3: Final Proposal Five-Year Action Plan Due August 2023 The Five-Year Action Plan (FYAP) will provide a foundation for BEAD planning by establishing broadband goals, priorities, and a comprehensive needs assessment that the Initial Proposal and Final Proposal will build upon. Initial Proposal Due December 2023 The Initial Proposal is the “first draft” of the Final Proposal. It is intended to explain how the State intends to use the BEAD funds and other sources of funding to ensure that every resident has ac- cess to a reliable, affordable, high-speed broadband connection. Upon the NTIA’s approval of the Initial Proposal, a minimum of 20% Washington’s allocation will be made available. Final Proposal Due Late 2024 The Final Proposal is intended to explain how the State intends to use the BEAD funds and other sources of funding to ensure that every resident has access to a reliable, affordable, high-speed broadband connection, including how it complied with what was included in the Initial Proposal. Upon the NTIA’s approval of the Final Proposal, the remaining 80% Washington’s allocation will be made available. Role of Local Broadband Action Plans WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 5 Each of these planning phases will direct- ly inform how BEAD funds are deployed in Washington. Throughout the entire plan- ning process, WSBO will rely on robust lo- cal, Tribal, and stakeholder coordination to inform the development of statewide plans and ensure the program’s success in bring- ing every resident and business in Wash- ington online. The Broadband Action Plans, as outlined in this Workbook, will serve the critical func- tion of developing local plans alongside the development of the Statewide Five- Year Action Plan. These plans will serve as a foundation upon which communities can build to contribute to the development of the Initial Proposal and Final Proposal while pursuing local solutions. Washington Spotlight: The public and private sectors partnered in Whit- man County, Washington to bring a fiber to the home network to five rural, farming communities on the Palouse. Step 3 Step 2 Step 1 Digital Equity Act Programs The combined funding pool of $2.75 billion for the Digital Equity Act established two programs – the State Digital Equity Capacity Grant and Digital Equity Competitive Grant Programs. Both programs aim to ensure that all people and communities have the skills, technology, and capacity needed to reap the full benefits of our digital so- ciety. The NTIA established a partnership with the U.S. Census Bureau to determine the allocation of funding to each state. WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 6 Covered Populations in the Digital Equity Act The Digital Equity Act Programs are designed to prioritize programs that serve the following “Covered Popula- tions.” In reaching these Covered Populations, you should begin by reaching out to the entities that serve those populations, rather than reaching out directly to those populations. → Populations whose income is under 150% of the federal poverty level → Aging Individuals → Incarcerated, or formerly incarcerated, individuals → Veterans → Individuals with disabilities → Individuals of racial or ethnic minority groups → Individuals who primarily reside in a rural area → Individuals with a language barrier, including those who are English learners, or have low levels of literacy Role of Local Digital Equity Plans The local digital equity plans developed using this Workbook will be useful for both Digital Equity Act programs, however they are specifically designed for the state grant. The State Digital Equity Plan and the State Digital Equity Capacity Grant proposal will directly inform how DEA funds are implemented in the state of Washington. Throughout the entire planning process, WSBO will rely on robust local, Tribal, and stakeholder coordination to inform the development of statewide plans and ensure the The Washington State Legislature has also identified “Underserved Populations” in HB 1723 which must be considered in state digital equity planning. The Underserved Populations include the Covered Populations identified in IIJA and additionally include: → Children and youth in foster care → Individuals experiencing housing instability This Workbook is designed to support the development of local digital equity plans that provide a foundation of local understanding for digital equity planning in Washington. Therefore, the local plans will include these Underserved Populations in the planning for Covered Populations. To secure Washington’s allocation of DEA funding, WSBO is required to use State Digital Equity Planning Grant funds to develop a State Digital Equity Plan (SDEP). State Digital Equity Plan Due December 2023 The State Digital Equity Plan (SDEP) is a prerequisite to the State Digital Equity Capacity Grant. The SDEP will assess the current state of digital equity in Washington and establish the State’s vision, strategy, and goals. The plan will serve as a foundation to pursue funding through the State Digital Equity Capacity Grant and amplify the objectives of stakeholders, including community based re- gional, local, and Tribal governmental entities, and community-based organizations. Digital Equity Planning in Washington WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 7 State Digital Equity Capacity Grant Estimated Due Date: Mid 2024 The $1.44 billion State Digital Equity Capacity Grant Program is designed to support capacity for digital inclusion initiatives, programs, and the implementation of the SDEP. These may include a wide range of activities including support for resources for developing digital skills, digital navi- gator programs, and other activities to support the adoption and application of the Internet and connected. Upon the approval of a proposal, Washington will receive its allocation to support a five-year grant program. Digital Equity Competitive Grant Program Estimated Due Date: Mid-Late 2024 The $1.25 billion Competitive Grant Program will be launched shortly after the NTIA begins dis- tributing funds under the State Digital Equity Capacity Grant, providing an opportunity for local governments, tribes, non-profits, community anchor institutions, education agencies, workforce development organizations, and other entities to apply directly to the NTIA for funding to imple- ment digital equity programs. Funding will be made available directly to successful applicants. program’s success in ensuring that all people and communities have the skills, technology, and capacity needed to reap the full benefits of our digital society. Through the data gathered in this effort, your team will send valu- able information on local assets and areas of concern regarding digital equity. These will inform the statewide plan and will ensure that funds and resources are distributed in the most impactful way possible. Step 3 Step 2 Step 1 202520242023 Step 1: State Digital Equity Plan Step 2: State Digital Capacity Grant Step 3: Digital Equity Competitive Grant Project Phases and Worksheets Phase 1: Building Your BAT Due March 1 Worksheet #1: Pre-BAT Inventory Worksheet #2: Building Your BAT Worksheet #4: BAT Communications Worksheet #6: Defining Your Goals and Objectives Worksheet #3: Defining BAT Roles Worksheet #5: Writing Your Vision Statement WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 8 Phase 2: Assessing and Collecting Data Due April 15 Worksheet #7: Reviewing your Broadband Base Map Worksheet #8: Local Asset Inventory Worksheet #10: Internet Service Provider Outreach Worksheet #9: Community Anchor Institution Service Inventory Worksheet #14: Digital Equity Asset Inventory Phase 3: Reviewing Due May 15 Worksheet #11: Infrastructure Gaps on Our Community Broadband Map Worksheet #12: Obstacles to Broadband Infrastructure Deployment Worksheet #15: Digital Equity and Access Needs Assessment Worksheet #17: Potential Paths Forward for Digital Equity Worksheet #13: Potential Paths Forward for Broadband Worksheet #16: Obstacles to Broadband Access and Adoption Phase 4: Putting It All Together Due June 15 Worksheet #18: Create your Executive Summary Support Regions WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 9 We have structured the provision of our technical and project support by dividing the state into 8 support re- gions, each with a dedicated support team. These regions are primarily identified for the purposes of facilitat- ing support and project resources and do not limit regional coordination or planning between these regions. Tribes have been allocated a resource set outside of these regions for tribally-specific planning efforts. Tribes may also, and are encouraged to, participate in the county and regional planning efforts if they so choose. Region 1: Counties: Clallam, Jefferson, Kitsap, Grays Harbor, Mason, Pacific; Tribes: Chehalis, Hoh, Jamestown S’Klallam, Lower Elwha Klallam, Makah, Quileute, Quinault, Port Gamble S’Klallam, Shoal- water Bay, Skokomish, Squaxin Island, Suquamish Region 2: Counties: Whatcom, Skagit, Snohomish, San Juan, Island; Tribes: Lummi, Nooksack, Samish, Sauk-Suiattle, Stillaguamish, Swinomish, Tulalip, Upper Skagit Region 3: Counties: Ferry, Stevens, Pend Oreille, and Spokane; Tribes: Colville*, Kalispell, Spokane Region 4: Counties: Okanogan, Grant, Chelan, Douglas, Kittitas, and Yakima; Tribes: Colville*, Yakama* Region 5: Counties: Lewis, Wahkiakum, Clark, Cowlitz, Skamania, Klickitat; Tribes: Cowlitz, Yakama* Region 6: Counties: Adams, Lincoln, Benton, Franklin Region 7: Counties: Walla Walla, Columbia, Garfield, Asotin, Whitman Region 8: Counties: King, Pierce, Thurston; Tribes: Chehalis, Muckleshoot, Nisqually, Puyallup, Snoqualmie *Colville and Yakama each span two planning regions. Resources There is a lot of information and work included in this Workbook—but you’re not facing this task alone. A team has been assembled to support your work throughout this process and ensure that your commu- nity is well-represented in this broadband infrastruc- ture and digital equity planning effort. Regional Support Teams Broadband Action Teams and Tribes will be assigned a regional program coordinator, advisory support, and a project manager to support the development of local plans. These team members will be available to attend your in-person and virtual meetings, support the gathering of data, help with keeping timelines and tasks on track, and linking your team to tools and resources that will support the development of your local inventory assessment and digital equity plans. If you need support throughout the process—we’re here to help! WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 10 Regional Program Coordinators The Regional Program Coordinator assigned to your region will be your primary point of contact throughout this planning process. They will provide general support for your overall planning efforts and help navigate each step of the process. Your Coordinator will be prepared to provide a wide range of project and technical support, pulling in support from the advisory staff, project manager, and the statewide team as additional expertise is required. The Regional Program Coordinators will be available to attend your regularly scheduled BAT or Tribal planning meetings to provide answer questions and provide updates and support, as needed. They will also be available to attend special planning meetings, as schedule allows. If you have any questions, concerns, or requests your Regional Program Coordinator will be your go-to and the rest of the team will be ready to jump in at your request! Regional Advisory Support The Regional Advisory Support will primarily be available to provide additional subject matter expertise to support you throughout the planning process. They are primarily tasked with providing additional technical support, but will occasionally provide project support as needed, when your Coordinator is not available. Advisory Support will generally be requested through your Coordinator. Project Implementation Partners To provide the best possible support for BATs and Tribes across the state, WSU Extension has partnered with the following organizations, which each play a unique and critical role in supporting the development of Local Broadband and Digital Equity Action Plans. Statewide Program Leads Dustin Loup Project Director dustin.loup@wsu.edu Nick Pappin Technical Director nick.pappin@wsu.edu Sabrina Roach Digital Equity Lead sabrina.roach@wsu.edu WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 11 Dan Fagerlie and Terri Parr Tribal Support Leads fagerlie@wsu.edu terri.parr@wsu.edu The Project Manager assigned to your region will provide you with the project management tools and overall framework for completing the various sections of your Action Plans and compiling the overall plan in preparation for submission to WSU Extension and WSBO. In providing this project management support, the Project Manager will be setting up the platforms that will support and efficient planning process, including online forms, spreadsheets, and documents. They will use these tools to provide a manageable framework for planning and ensure that the plans are structured properly and remain on track. The Project Manager will primarily interface with your Coordinator, but will provide direct support as needed. Project Manager WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 12 Planning and Project Management Tools Worksheets To support a common structure to the Action Plans, Worksheet Templates are provided. These can be used to structure your thoughts, jot down notes, and collect feedback. All final worksheet versions will be uploaded into the Mastersheet (a tool used by your regional coordinator, your team’s designated data collector, and your team’s leader. If you are not one of these people you do not need to worry about this part of the process). Base Map Each participating BAT and Tribe will be provided with a base map that includes known infrastructure data and known digital equity indicators. These maps can be improved with the addition of local data. These maps will help identify where current assets exist and where there are gaps. Project Management Suite Each participating BAT and Tribe will be provided with a collection of tools that are designed to support the completion of plan components, tracking of deliverables, compiling the plan, assist with outreach, and more. This includes a Google Drive, Mastersheet/Timeline containing elements of the workbook, and Google Forms which can be sent out as surveys. The Project Managers will configure each suite of tools for each participating entity and provide support as needed in using the tools. Workshops and Office Hours Workshops and office hours will be held throughout the duration of the project to provide support. Digital Equity Support Team The Digital Equity Support Team will provide workshops, office hours, and other forms of support throughout the planning process. These efforts will provide direct support for local digital equity planning processes, pro- vide examples of proven approaches for specific planning needs, and facilitate connections around common challenges and opportunities. Digital Equity Planning Workshops Digital Equity Planning Workshops will be held on Tuesdays from 2-3pm, starting January 31st. Each workshop will focus on a specific component of the Digital Equity Action Plan, strategies for reaching covered popula- tions, or highlight proven approaches to local planning. A schedule will be published at broadband.wsu.edu and updated regularly. Digital Equity Planning Office Hours Digital Equity Planning office hours will be held on Fridays from 2-3 p.m., starting February 3. Each session will provide an open time for questions and sharing information for anyone who wants direct equity planning sup- port or has specific questions. Broadband Infrastructure Support Team The Broadband Infrastructure Support Team will provide workshops, office hours, and other forms of support throughout the planning process. These efforts will provide direct support for local broadband action plan- ning processes, provide examples of proven approaches for specific planning needs, and facilitate connections around common challenges and opportunities. Broadband Action Planning Workshops Broadband Action Planning Workshops will be held as needed, based on common themes. Each workshop will focus on a specific component of the Broadband Action Plan, strategies for reaching covered populations, or highlight proven approaches to local planning. A schedule will be published at broadband.wsu.edu and updated regularly. Broadband Action Planning Office Hours Broadband Action Planning Office Hours will be scheduled during critical junctures in the planning process. Each Office Hours sessions will provide an open time for questions and sharing information for anyone who wants broadband action planning support or has specific questions. WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 13 Go to broadband.wsu.edu for the most up-to-date online resources to accompany this workbook. Developing Your Action Plans The Broadband and Digital Equity Action Plans will provide local frameworks for communities to ensure that meaningful broadband access, adoption, and ap- plication is available to everyone. While broadband and digital equity planning each have distinct components, they should be viewed as comple- mentary efforts aimed at the core objective of closing the digital divide. As the BEAD program highlights, suc- cessful infrastructure deployment requires that all com- munities can meaningfully adopt and use high-speed internet services, particularly those that have histori- cally been excluded from access, such as communities of color, Tribal nations, rural areas, and lower-income areas. To support this alignment, we recommend that the planning efforts are closely coordinated. Aligning Broadband And Digital Equity Plans This Workbook and the included planning templates are designed to support distinct, yet coordinated planning processes. The Broadband and Digital Equity Action Plans may be led by different working groups, or separate entities, but should regularly coordinate and provide updates through a central process, most likely the local Broadband Action Team. Unified Plan Components To facilitate this coordination, both plans should share an executive summary and a general overview that in- cludes unified vision, goals, and objectives. Each plan will then identify specific needs, assets, gaps, obstacles, and paths forward. Between the two plans, there should collectively be priorities, activities, and strategies, ensuring that each of the stated goals and objectives is addressed by at least one, if not both, of the plans. Coordination Between Teams If the Broadband and Digital Equity Action Plans are developed by different teams or lead entities, there are several recommendations to support ongoing collaboration: →Include at least one member from Broadband Action Plan Team on the Digital Equity Action Plan Team and vice versa →Establish a clear process to share information and updates between planning teams →Ensure that Broadband and Digital Equity planning progress is shared during BAT Meetings For participating Tribes, the section on Building and Strengthening your BAT and associated Worksheets may not be directly relevant, but could provide useful information. WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 14 Washington Spotlight: Nearly 700 homes and businesses in rural Pomeroy, Washington have access to high-speed broad- band since the Port of Garfield completed its fiber-to-the-home project in 2021. Previously, most of Garfield County was limited to aging copper systems that exceeded the distance limitations for all except the slowest DSL services. Coordinated Stakeholder Outreach Stakeholder engagement and outreach should be coordinated throughout the process of developing broad- band and digital equity plans. Conducting outreach as a cohesive effort for the two programs will reduce the burden and confusion on community stakeholders. Some initial outreach tasks may include: →Assembling a comprehensive lists of stakeholders, identify overlaps, and coordinate or com bine outreach to those stakeholders →Planning and hosting combined meetings and events WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 15 Building and Strengthening Your BAT Broadband Action Teams (BATs) are community-driven collaborations that meet regularly to develop local ca- pacity to identify and address opportunities, challenges, opportunities, goals, strategies, and plans to address the broadband and digital equity needs for their communities. In the context of this workbook, the term BAT in- dicates the team working on broadband in your community, including tribal communities. It does not necessarily refer to a formal BAT organization. An active BAT can assist in the identification of broad- band gaps then work with providers and funders to target investments to the locations with the greatest need and highest demand. The local knowledge and engagement of BAT members can help reduce telecommunications overbuilds. Establishing or strengthening a BAT is an im- portant step is supporting planning and coordination at the local and state level. It’s easy to see why BATs play an important role in iden- tifying the broadband and digital equity needs of Wash- ington’s communities, and how important they will be in developing the plans for the state’s BEAD strategy. A BAT can help a community: →Centralize the broadband conversation, →Assist local and statewide digital equity and inclusion efforts, →Represent community technology and accessibility needs, →Connect participants to collaborative project goals, and →Bring early awareness of community projects to funding opportunities. We have included worksheets in this workbook that can help you along the path, whether you are a seasoned Broadband Action Team, or you are just launching to facilitate the efforts of these programs. For Tribal plans, Worksheets 1-4 may not be relevant. Please complete any parts that you feel may be applicable. Worksheet #1: Pre-BAT Effort Inventory If your community doesn’t have an active BAT, Worksheet #1: Pre-BAT Effort Inventory may help you launch. WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 16 Worksheet #2: Building Your BAT Worksheet #2: Building Your BAT may be utilized to log the members of your team and help you determine who should/could participate in your BAT to ensure you have a diverse and representative group. Fundamental to planning efforts, is ensuring that key stakeholders including covered populations have representation. Take a moment to identify the members of your team and determine who should/could participate in your BAT to ensure you have a diverse and representative group. Worksheet #3: Defining BAT Roles Every BAT will want to have certain people identified who will carry out the tasks needed to maintain the group. These include leadership roles, note takers, the data collector, and folks who specialize in specific topics related to broadband and digital equity. This worksheet will help you identify and log what members of your BAT are committed to engaging those roles. Worksheet #4: BAT Communications Communicating with the community will be central to developing a broadband infrastructure and digital equity plan. This worksheet will help your team define the methods of communication you will utilize to spread the word about efforts you’re engaging in and solicit feedback from the community. Visions, Goals, and Objectives Having a clearly defined vision can support team cohesion though the development of alignment for what success looks like for your community. This vision will inform strategies, serve as a guide for setting goals and objectives, and determine the activities the community will choose to identify as prioritize in its Broadband Action Plan. Worksheet #5: Writing a Vision Statement Worksheet #5 provides examples of vision statements, and a space for you to write down your team’s vision of what success looks like for this planning process. Defining Your Goals and Objectives The goals outlined in the Broadband Action Plan will inform later plans, applications, and projects and should consider long-term objectives for deploying broadband, closing the digital divide, addressing access, afford- ability, equity and adoption issues, and enhancing economic growth and job creation. Worksheet #6: Defining Your Team’s Goals And Objectives Use Worksheet #6 with your team to outline the collective goals and objectives for broadband deployment and digital equity in your community. Broadband Action Plan Each BAT and Tribe participating in this effort will be provided a Broadband Base Map at the onset of this plan- ning effort that has been developed from publicly available data. This may be utilized as a jumping-off point for understanding the current services, infrastructure, and demographic attributes in the area. Local resources such as GIS datasets, previously collected survey data, studies, projects, etc., may be integrat- ed into this mapping resource to further understand the needs and dynamics of the area, and strategize solu- tions for gaps that are known or found to exist. Asset mapping at the state level helps to identify and build on the state’s existing resources, net- works, and strengths; these are the assets. This process helps emphasize capacity building and community-based solutions, and it works with community members and organizations as part- ners invested in solutions, rather than as prob- lems to be solved. By mapping the connections of core assets in a region or community, and then expanding iteratively, the asset mapping process can generate a robust network of potential part- ners and stakeholders. Asset mapping is also particularly effective at un- covering resources in the community that would not otherwise have been invited to “a seat at the table” in a more traditional planning or engagement ap- proach. Identifying the opportunities, interpersonal networks, and resources already present in a community will help identify areas to support and scale strategies that are already in place – which reduces duplicative efforts. In turn, asset mapping supports the empowerment of community institutions and people by sharing ownership in the local coordination efforts. This section of the workbook is broken down into five parts: ❶Review Local Broadband Base Map Data ❷Collect Local Broadband Asset Inventory Data ❸Broadband Infrastructure Needs Assessment ❹Obstacles And Barriers To Broadband Infrastructure Deployment ❺Potential Paths Forward WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 17 Local resources, such as GIS datasets, may be integrated into the County or Reservation-wide Broadband Needs Map provided to each participat- ing BAT and Tribe. 1. Review Local Broadband Base Map Data We have collected publicly available data from various sources to create a broadband base map for you commu- nity. The layers on this map will include things like data from the Washington State Broadband Office’s Speed Test, NTIA’s Indicators of Broadband Need, Public Broadband Networks, Community Anchor Institutions, and more. As a group, we’ll review this base map and look to understand if the data reflects what local community members know to be true. We’ll also be trying to assess what data is missing from this map. Worksheet #7: Reviewing Your Broadband Base Map Worksheet #7 provides a space for you to write the URL of your local base map and take notes on your obser- vations of the characteristics of the map. This will allow for you and your team to not only understand what the existing data is saying about broadband availability in the area, but also perhaps notice specific areas that are served, underserved, and unserved according to the public data. 2. Collect Local Broadband Asset Inventory Data After reviewing the broadband base map data, your team will be tasked with collecting additional local data that would help to inform what assets exist in your community that are not represented on the base map. This may include: Requesting shapefiles of local networks from local internet service providers Locating any previously conducted local broadband survey of feasibility study data Surveying anchor institutions about the quality of their services Asking for GIS Data from your local utility and municipal entities, such as: WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 18 The County Cities PUDs Ports Tribal Entities Other Local Utilities You may also request a No-Cost Rapid Design Broadband Study Grant from the Washington State Broadband Office to add to your data set. To request this, have a representative from the County email WSBO at wsbo@ commerce.wa.gov. Worksheet #8: Local Asset Inventory The broadband base map is just a start- your local assets being mapped on your local broadband map will help to develop this resource for your community. The local broadband asset inventory Google Form found in your team’s Google Drive folder (reach out to your regional coordinator for access) may be utilized to request data from local utilities and municipalities to support the collection of data from these organizations that may pro- vide useful for local broadband planning efforts. Worksheet #9: Community Anchor Institution Service Inventory The Washington State Broadband Office has set the goal that all community anchor institutions should have access to 1/1Gbps services by the year 2026. In order to meet this goal, it will be critical that we have good in- formation on the current level of services that these organizations are getting today. This worksheet can help create an inventory of your local CAIs and serve as a place to tabulate what you learn about their current ser- vices. Your team can use the Google Form titled, “Community Anchor Institution Survey” found in your team’s Google Drive folder (reach out to your regional coordinator for access) to send out to your local CAI’s to gather this data. Worksheet #10: Internet Service Provider Outreach Local Internet Service Providers are the current organizations providing internet services in your community. Your team can create a list of ISPs to reach out to and then send the Google Form titled “ISP Outreach Infor- mation” (reach out to your regional coordinator for access) to help gather information about the services and programs they may have in your community. 3. Broadband Infrastructure Needs Assessment Now that you and your team have reviewed the broadband base map and have collected your local asset data it’s time to take a look and identify areas that appear to be struggling with the infrastructure component to broadband access. You may notice from this data that there are areas that appear to be well-served, under- served, and unserved. Worksheet #11: Infrastructure Gaps On Our Community Broadband Map 4. Obstacles To Broadband Infrastructure Deployment From the conversations you’ve had with local leaders, Internet Service Providers, Utility Providers, and com- munity members. What do you perceive to be the obstacles to broadband infrastructure deployment in your community? Worksheet #12 gives you space to brainstorm as a team about what the barriers your area is facing to ubiquitous high-speed broadband. Worksheet #12: Obstacles To Broadband Infrastructure Deployment 5. Potential Paths Forward Through this process, you've likely learned a lot about the assets and challenges that exist within your com- munity. With this information, now your team can imagine potential paths forward for how to overcome those barriers to infrastructure access in your community. Worksheet #13 gives you and your team space to write down those potential paths forward. Worksheet #13: Potential Paths Forward For Broadband WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 19 Digital Equity Action Plan The Digital Equity Action Plan is a local plan developed to identify the needs, existing assets, barriers to full use, and strategies to support Covered Populations. The plan should be as inclusive as possible of local stakeholders. The activities planned and implemented through this process build toward achieving digital equity. Digital Equity is a phrase that is used to encompass that digital access and skills are now required for full par- ticipation in many aspects of society and the economy. Digital Equity links Digital Inclusion to social justice and highlights that a lack of access and/or skills can further isolate individuals and communities from a broad range of opportunities. Things that support digital equity include Public Internet Access, Public Device Access, Afford- ability, Adoption, Digital literacy skills, Online safety, and internet-connected device availability/affordability. These are all things that are as important as the physical network infrastructure for communities to achieve bridging the digital divide. Each BAT and Tribe participating in this effort will be provided digital equity data at the onset of this planning effort that has been developed from publicly available data. This may be utilized as a jumping-off point for understanding the demographics of the area and common digital equity measurements. Local resources and discussions are critical to further understand the needs and dynamics of the area and strategize solutions for gaps that are known or found to exist. This section of the workbook is broken down into five parts: ❶Review Local Population Demographic Base Map Data ❷Collect Local Digital Equity Asset Inventory Data ❸Conduct a Digital Equity Needs Assessment ❹Identify Barriers to Broadband Access and Adoption ❺Potential Paths Forward 1. Review Local Digital Equity Indicators Base Map Data Similar to the broadband infrastructure data we have reviewed on this map, we have also collected publicly available data from various sources on demographic and digital equity indicators for the populations in your community and have integrated them into the broadband base map for your community. The layers on this map will include things like data from the census on income levels, access to device ownership, unemploy- ment, median age, level of education attained, Affordable Connectivity Program eligibility and participation, and more. As a group, we’ll review these indicators to understand if there are populations or areas that may benefit from additional programs or resources to support with realization of the benefits and opportunities that high-speed Internet service can bring. We will also work with you to identify what additional data is available or may be needed to develop a more comprehensive understanding of the needs and barriers to broadband access, adoption, and use. WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 20 2. Collect Local Digital Equity Asset Inventory Data After reviewing the demographic base map data, it will be the task for your team to collect additional local data for the Digital Equity Asset Inventory that will help identify what resources, plans, and programs already exist to support digital equity for Covered Populations in your community. The Digital Equity Asset Inventory is an iterative product that will be developed and remain useful throughout and beyond this planning process. Steps to Building Your Asset Inventory Review pre-identified digital equity assets available to your community Ask BAT members to identify and input known assets Coordinate community outreach efforts Identify local stakeholders that may play a role in digital equity efforts Assign outreach tasks Ask stakeholders to provide input using Worksheet #15 WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 21 Analyze and develop a summary report of asset inventory Identify which types of services are available throughout the region Identify service areas of available services Identify which services are available for Covered Populations Identify any regional, sub-regional, tribal, or stakeholder digital equity plans Recommend any necessary follow-up with stakeholders Add to the inventory and summary report iteratively throughout planning process Each community will have different assets available and different stakeholder networks for collecting the nec- essary data. A successful asset inventory process involves coordinated outreach and reflects the input of a range of stakeholders in your community. Worksheet #14: Digital Equity Asset Inventory The base map with population data is just a start- local assets being added to your broadband map will help develop this resource for your community. The local asset inventory form may be utilized to request data from local organizations working to support digital equity and inclusion initiatives. Documenting and organizing data from these organizations may provide useful for local broadband planning efforts. Your team can use the Google Form titled, “Digital Equity Asset Inventory Form” found in your team’s Google Drive folder (reach out to your regional coordinator for access) to send out to local agencies to help document their current and future efforts. 3. Conduct a Digital Equity Needs Assessment WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 22 Once your team has reviewed the population and demographic data on your broadband base map and have collected your local digital equity asset data it’s time to take a look and identify areas that appear to be left be- hind when it comes to support services around the digital equity and access component to broadband access. What areas are you seeing that seem to be missing public computer centers, digital navigator programs, or other needed programs? Worksheet #15: Digital Equity And Access Needs Assessment 4. Identify Barriers To Broadband Access And Adoption From the conversations you’ve had with local stakeholders, including those with lived experience, what do you perceive to be the obstacles to broadband access, adoption, and use in your community? Worksheet #17 gives you space to brainstorm as a team about what the barriers your area is facing to ubiquitous high-speed broadband. Worksheet #16: Obstacles To Broadband Access And Adoption 5. Potential Paths Forward You’ve also learned about the assets your community has for broadband. In your discussions have you learned things that have helped you define potential paths forward for bringing better broadband access to your area? Worksheet #13 gives you and your team space to think through potential paths forward for how to overcome the barriers that exist for your community. Worksheet #17: Potential Paths Forward For Digital Equity Executive Summary Development You’ve reached the end of your Broadband Infrastructure and Digital Equity Planning Effort. Congratulations! Now it is time to go through all that you’ve learned and assemble an executive summary. Your worksheets should make this part a breeze. Key questions you’ll answer in your executive summary include: →What has been accomplished in our community already for broadband? →What assets exist? →Where does our community have infrastructure gaps? →What kinds of digital equity issues is our community facing? →What is our vision for overcoming these issues? One final worksheet is waiting for you that will help you compile notes for this summary. Worksheet #18: Key Points For Your Executive Summary Worksheet Templates Worksheet #1: Pre-BAT Effort Inventory...........................................................................................................24 Worksheet #2: Building Your BAT.....................................................................................................................25 Worksheet #3: Defining BAT Roles...................................................................................................................28 Worksheet #4: BAT Communications................................................................................................................29 Worksheet #5: Writing Your Vision Statement...................................................................................................30 Worksheet #6: Defining Your Team’s Goals and Objectives.................................................................................31 Worksheet #7: Reviewing Your Broadband Base Map.......................................................................................32 Worksheet #8: Local Asset Inventory................................................................................................................33 Worksheet #9: Community Anchor Institution Service Inventory........................................................................36 Worksheet #10: Internet Service Provider Outreach...........................................................................................38 Worksheet #11: Infrastructure Gaps on our Community Map............................................................................41 Worksheet #12: Obstacles to Broadband Infrastructure Development...............................................................42 Worksheet #13: Potential Paths Forward for Broadband...................................................................................43 Worksheet #14: Digital Equity Asset Inventory..................................................................................................45 Worksheet #15: Digital Equity and Access Needs Assessment............................................................................48 Worksheet #16: Obstacles to Broadband Access and Adoption..........................................................................49 Worksheet #17: Potential Paths Forward for Digital Equity................................................................................50 Worksheet #18: Key Points for Your Executive Summary....................................................................................52 WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 23 Worksheet #1: Pre-BAT Inventory →Will we have an advisory group that provides insight and direction on broad band projects? →Will we have our meetings open to the public? →Will planning documents and meeting notes be publicly available? →How will we document stakeholder input? →Will project plans be regularly adjusted to reflect input from stakeholders? →How will stakeholder plans include engagement with people who have con cerns or who may be critical of our efforts? →How will we determine stakeholder engagement activities to be appropriate to each audience? →Will public-private partnerships be a part of our broadband plan? Consider these questions and decisions as you think about forming a local Broadband Action Team: Pre-BAT Questions and Decisions 1.1 Leadership: Are there already broadband champions in your community? Is there more than one? Who are they? 1.2 Team: Does your community already have a formal or informal broadband planning team? If so, who are they, and can you coordinate your efforts? 1.3 Existing Plans: Does your community have a broadband plan? Who has that plan? 1.4 Online Presence: Does your broadband planning team have a website? Is the broadband plan available online? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 24 Worksheet #2: Building Your BAT This worksheet will help you determine who should/could participate in your BAT. ❶List by name those already involved in your broadband activity. ❷Identify and list those you would like to involve in your BAT. ❸Assign who will invite them and the due date for this outreach. ❹Revisit this worksheet frequently to add members as identified and needed. Already involved Want to involve Who will follow up?When? Municipal Governments County Governments Tribal Governments Council of Governments Elected Officials & Staff (State) Elected Officials & Staff (Federal) State Agencies Public Utility Districts Port Authorities Internet Ser- vice Providers Libraries Healthcare Providers K-12 Education Agencies WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 25 Higher Educa- tion Agencies Already involved Want to involve Who will follow up?When? Nonprofit organizations Econ. dev. authorities Workforce dev. authorities Public housing authorities Orgs. serving individuals with disabilities Orgs. serving English lan- guage learners Orgs. serving individuals with low literacy levels Orgs. serving veterans Social services organizations Public safety & emergency mgmt. Orgs. for incarcerated individuals WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 26 Orgs. for rural interests Civil rights organizations State & Local Corrections Local Businesses Worksheet #2: Building Your BAT (Continued) Worksheet #2: Building Your BAT (Continued) WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 27 Already involved Want to involve Who will follow up?When? Planning organizations Churches and faith-based org. Chambers of commerce Transportation planners Community members: Civic leaders Community members: youth & older adults Worksheet #3: Defining BAT Roles Use this worksheet to Identify core team member roles. Who will serve the following roles? Local Team Leader: Champion, meeting convener, facilitator Team Secretary: Note taker, task tracker Data Collector: Collector of data from the BAT and coordinator with LDA to submit to project folder Community Outreach Team: Social media folks, people with email distribution lists, newsletter writers Infrastructure Team: The people who focus on physical infrastructure (poles, wires, pipes, etc.) Digital Equity Team: The people who focus on on affordability, digital literacy, access to devices, etc. WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 28 Worksheet #4: BAT Communications Use this worksheet to determine communications plan for: →BAT members, key stakeholders, and supporters →Community members 4.1 What modes of communication will you use (email, website, social media, press, etc.)? 4.2 How will you communicate with BAT members, key stakeholders and supporters? Who will be responsible for this communication? 4.3 What information will you communicate with the general public? How will that com- munications take place, and who will be responsible for this? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 29 Vision statement examples: Example #1 Our vision is to ensure our county has access to affordable, reliable, high-speed broadband infrastructure to facilitate economic development, public welfare, digital equity, and quality of life for today and the foresee- able future for area residents, businesses and community facilities. Example #2 Our vision is to evaluate the feasibility of ensuring every premise in our county has access to affordable and reliable high-speed broadband infrastructure to meet current and future social, educational, and economic development needs. Example #3 Our vision is to develop a telecommunications network plan for purpose of bringing low-cost, high-capacity, reliable broadband to our county’s homes and businesses. Example #4 Our vision is to bring the highest quality broadband and future-proof telecommunications technologies and digital equity services to the residents and businesses that are currently unserved in our county. Worksheet #5: Writing Your Vision Statement Our BAT, Community, or Tribal Vision Statement WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 30 Worksheet #6: Defining Your Goals & Objectives Example goals and objectives: →Ensure the BAT is made up of representatives from frequently underrepresented populations to ensure a holistic approach is taken in both digital equity barriers and solutions →Address the results of a needs assessment for underrepresented communities →Identify existing broadband service providers in our community →Develop an asset inventory of ongoing digital equity activities in our community →Identify areas that are not well-served by existing infrastructure →Identify areas where other digital equity needs are a barrier to access (affordability, know-how) →Identify infrastructure barriers and solutions →Identify digital equity barriers to accessibility and solutions →Increase participation in the Affordable Connectivity Program →Provide outreach and digital education programs to the aging populations in our community →Launch or enhance a digital support program at the local library The goals and objectives for our team’s or Tribe's broadband and digital equity planning process are: WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 31 Worksheet #7: Reviewing Your Broadband Base Map URL to locate base map: 7.1 Broadband Infrastructure Characteristics Does the data reflect what you know about services in your community or Tribal area? Service Availability Speed Tests Are all local service providers reflected on the map?YES NO What layers are missing that are significant to our community or Tribal area? 7.2 Digital Equity Characteristics Does the data reflect what you know about population attributes in our community or Tribal area? What areas on this map may be having digital equity issues? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 32 Worksheet #8: Local Asset Inventory WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 33 Your team can use the Broadband Local Asset Inventory Google Form found in your team’s Google Drive fold- er (reach out to your regional coordinator for access) to request the data outlined below from local utilities and municipalities to support the collection of data from these organizations that may provide useful for local broadband planning efforts. If these groups are unable to fill out the Google Form you can manually record their responses and upload them into your team’s Broadband Asset Inventory Google Drive Folder and corre- sponding spreadsheet. Organization Name: Contact Information: Our organization currently has: GIS Department Telecommunications staff Current or forthcoming capital projects, which would allow providers to lay new fiber at lower costs (e.g., road construction, water, or sewer projects); If yes, please describe: We have utility Infrastructure Assets that may be of benefit to broadband deployment efforts: Broadband or Telecommunications Networks Dark Fiber Conduit Existing duct systems Public rights-of-way, including roads and bridges Towers Tall Buildings Streetlights Water Towers Water Distribution Systems Wastewater Systems Water Tanks Other *For each asset you have, please answer the questions on the following two pages. Worksheet #8: Local Asset Inventory (Continued) WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 34 Type of Asset: Physical Addresses: Do you have GIS data for this asset that we could map on our community broadband map? Yes, on local map Yes, on local and state maps No Asset Owner: Asset Owner Contact Information: What is required to access this asset for broadband utilization? Type of Asset: Physical Addresses: Do you have GIS data for this asset that we could map on our community broadband map? Yes, on local map Yes, on local and state maps No Asset Owner: Asset Owner Contact Information: What is required to access this asset for broadband utilization? Worksheet #8: Local Asset Inventory (Continued) WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 35 Type of Asset: Physical Addresses: Do you have GIS data for this asset that we could map on our community broadband map? Yes, on local map Yes, on local and state maps No Asset Owner: Asset Owner Contact Information: What is required to access this asset for broadband utilization? Type of Asset: Physical Addresses: Do you have GIS data for this asset that we could map on our community broadband map? Yes, on local map Yes, on local and state maps No Asset Owner: Asset Owner Contact Information: What is required to access this asset for broadband utilization? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 36 Worksheet #9: Community Anchor Institution Service Inventory Community Anchor Institutions (CAIs) are defined by the FCC to include such entities as schools, libraries, hospitals and other medical providers, public safety entities, institutions of higher education, and community support organizations that facilitate greater use of broadband by vulnerable populations, including low-in- come, the unemployed, and the aged. Broadband needs assessment and planning for CAIs is one of the most critical steps that your BAT can take to improve broadband connectivity and promote economic growth in your region. Conducting an inventory of the locations and speeds of the existing broadband services for CAIs – and identifying the gaps in broadband coverage – can help attract new funding and target investments to the areas with the most need. Conducting an inventory among all CAIs can also facilitate meaningful partner- ships and strategies to ensure that your entire community has adequate broadband connectivity. Your team can use the Google Form titled, “Community Anchor Institution Survey” found in your team’s Goo- gle Drive folder (reach out to your regional coordinator for access) to send out to your local CAI’s to gather this data. If these groups are unable to fill out the Google Form you can manually record their responses and upload them into your team’s Community Anchor Institution Google Drive Folder and corresponding spreadsheet. Consider these institutions: Tribes and Gov. Agencies Community Support Orgs Public Housing Healthcare - Hospitals Healthcare - Clinics Healthcare - Community Libraries Public Safety - Fire Public Safety - Police Education - K-12 Education - Higher Ed Education - Technical Institution Contact Current Speeds Current Provider WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 37 Worksheet #9: Community Anchor Institution Service Inventory (Continued) Institution Contact Current Speeds Current Provider Worksheet #10: Internet Service Provider Outreach WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 38 Your team can create a list of ISPs to reach out to and then send the Google Form titled “ISP Outreach In- formation” (reach out to your regional coordinator for access) to help gather information about the services and programs they may have in your community. If these groups are unable to fill out the Google Form you can manually record their responses and upload them into your team’s ISP Outreach Responses Google Drive Folder and corresponding spreadsheet. 10.1 Our Broadband Action Team/Tribal Leads includes the following individuals: 10.2 We have identified the following initial BAT/Tribal priorities: To help us better understand your role in providing services within our county, we have a few questions: 10.3 Where do you currently provide service in our county/Tribal area? 10.4 What services do you offer in our county/Tribal area? Please provide price points. 10.5 Do you participate in the Affordable Connectivity Program or any other low-income affordability and digital equity programs? Worksheet #10: Internet Service Provider Outreach (Continued) 10.6 Are there areas in the county/Tribal area where network expansion is underway? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 39 10.7 Who are your staff working in the county or Tribal area? What are their roles? 10.8 What challenges are there to providing internet services in our county/Tribal area? 10.9 What gaps in awareness or knowledge about internet availability and uses are you aware of in the area? 10.10 Have you provided any training or other resources to residents and/or businesses to help them under- stand the benefits of internet use? If yes, can you please provide additional information (what, when, where, how, etc.)? Worksheet #10: Internet Service Provider Outreach (Continued) 10.11 Are you interested in working with our BAT/Tribe to address broadband needs in the community? If yes, how? (Participate in BAT meetings, help with projects, sponsor events, etc.)? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 40 10.12 Can you provide a map of where your infrastructure is? YES NO If so, please upload the file to our project folder or email: We very much appreciate your time and welcome opportunities to work together to improve broadband access and digital equity services for our community. Worksheet #11: Infrastructure Gaps on our Community Map 11.1 What areas of our community appear to lack access to broadband services? 11.2 What areas only have access to unlicensed fixed wireless? 11.3 What areas are missing middle mile infrastructure? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 41 11.4 What areas are missing last mile (end user connections) infrastructure? Now that the Broadband Action Team has collected local data and it is integrated into their local broadband map, reevaluate the map and reflect upon these questions. Worksheet #12: Obstacles To Broadband Infrastructure Deployment WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 42 Through this process, you and your team have likely learned a lot about the broadband landscape of your community/Tribal area. Have you noticed some barriers or obstacles being brought to the surface? This worksheet will give you space to identify the issues that may be preventing broadband infrastructure to be deployed to all the residences and businesses within your area. 12.1 These financial needs may be preventing broadband infrastructure deployment: 12.2 These workforce gaps may be preventing broadband infrastructure deployment: 12.3 These policy barriers may be inhibiting broadband infrastructure deployment: 12.4 These community awareness issues may be inhibiting broadband infrastructure deployment: 12.5 These geographic issues may be inhibiting broadband infrastructure deployment: 12.6 These other things may be inhibiting broadband infrastructure deployment: Worksheet #13: Potential Paths Forward For Broadband 13.1 Possible Funding Mechanisms →State Broadband Programs →Tribal or Local Government →Federal Programs →Other 13.2 Entities Already Working on Expanding Broadband in Our Area 13.3 Local Entities Interested in Taking a Leadership Role for Local Broadband Expansion 13.4 Possible Workforce Planning Solutions 13.5 Possible Policy Solutions To Accelerate Infrastructure Deployment 13.6 Potential Service Zones for Broadband Infrastructure Development WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 43 Worksheet #13: Potential Paths Forward For Broadband (Continued) 13.7 Local Service Providers Interested in Partnership or Expanding Services 13.8 Upcoming Municipal or Tribal Projects Where Conduit or Fiber Might be Deployed WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 44 Worksheet #14: Digital Equity Asset Inventory WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 45 Your team can use the Google Form titled, “Digital Equity Asset Inventory Form” found in your team’s Google Drive folder (reach out to your regional coordinator for access) to send out to local agencies to help document their current and future efforts. If these groups are unable to fill out the Google Form you can manually record their responses and upload them into your team’s Digital Equity Asset Inventory Google Drive Folder and corresponding spreadsheet. Organization Name: Contact Information: The Area or Region our organization serves is: 14.1 Our organization currently has: A Digital Equity Plan or identified digital equity priorities Staff dedicated to providing digital equity services Marketing and outreach staff An interest in engaging digital equity, but no current programs or plans Current or forthcoming projects or events which would allow for digital equity outreach or ser- vices to be advertised or facilitated: If yes, please describe project/event and timeline: 14.2 We currently serve the following populations that are targeted by the IIJA Digital Equity Program: Populations who live in low-income households Aging Individuals Incarcerated Individuals Veterans Individuals with Disabilities Individuals with a language barrier, such as English learners, or those with low levels of literacy Individuals of racial or ethnic minority groups Individuals who primarily reside in a rural area Children and youth in foster care Individuals experiencing housing instability Other Worksheet #14: Digital Equity Asset Inventory (Continued) 14.3 We have assets that can be leveraged to support digital equity efforts: Communications channels to share information, such as newsletter Meeting space for classes, trainings, or meetings Public computer workspaces Public Wi-Fi Mobile hot-spot or device lending program Digital literacy and skills classes or training Training to support online privacy and cybersecurity Staff that provide digital navigation services as part of their job Local Digital Navigator programs Other Programs to provide affordable devices to low-income community members Available assistance for Affordable Connectivity Program Enrollment Measures to ensure online privacy and cybersecurity Assess online accessibility of public resources and services WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 46 *For each asset you have, please answer the following questions. Type of Asset Service Area Website where services are available or more information can be found: Physical address(es) where services are provided or available: Languages supported other than English: Contact Information: Describe how the asset does or can support digital equity efforts: Type of Asset Service Area Website where services are available or more information can be found: Physical address(es) where services are provided or available: Languages supported other than English: Contact Information: Describe how the asset does or can support digital equity efforts: Worksheet #14: Digital Equity Asset Inventory (Continued) Type of Asset Service Area Website where services are available or more information can be found: Physical address(es) where services are provided or available: Languages supported other than English: Contact Information: Describe how the asset does or can support digital equity efforts: WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 47 Worksheet #15: Digital Equity and Access Needs Assessment 15.1 Where do there appear to be gaps between available digital equity needs and services? In answering this question, be sure to consider needs and services related to (a) Internet adoption, (b) devices, and (c) skills. 15.2 Which covered populations appear to lack awareness, adoption, or availability of dedicated and/or acces- sible digital equity services? 15.3 Where are the gaps in availability of online safety and privacy training for your community? 15.4 What are the gaps in local online government, community, and cultural services? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 48 Worksheet #16: Obstacles To Broadband Access, Adoption, And Application 16.1 These barriers may be preventing access, adoption and use of the Internet and devices: 16.2 These barriers and gaps may be preventing the provision of digital equity support services throughout our region: 16.3 These community awareness issues may be inhibiting digital equity resources from being utilized: 16.4 What, if anything, is preventing you from assessing the digital equity landscape of your community? Are there needs, gaps, or barriers that you’ve experienced in being able to assess the digital equity landscape of your community? 16.5 Is there anything related to digital equity needs, gaps, or barriers that you were not able to cover in Worksheets #15 and #16? WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 49 Through this process, you and your team have likely learned a lot about the digital equity landscape of your community. Have you noticed some barriers or obstacles? This worksheet will give you space to identify the issues outside of infrastructure that may be preventing digital equity from being realized within your area. Worksheet #17: Potential Paths Forward For Digital Equity WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 50 17.1 Possible Funding Mechanisms →State Broadband Office Programs →Tribal or Local Government →Federal Programs →Community Foundations →Health Foundations →Other 17.2 Entities Already Working on Digital Equity Issues in Our Community (Affordability, Access, Education, Etc.) 17.3 Local Entities Interested in Taking a Leadership Role for Local Digital Equity Programs 17.4 Possible Workforce Planning Solutions 17.5 Possible Policy Solutions To Accelerate Digital Equity, Access, And Adoption In Our Community 17.6 Potential Regions/Populations Of High Focus Or Significance For Digital Equity Programs Outreach In Our Community or Tribal Area Worksheet #17: Potential Paths Forward For Digital Equity (Continued) 17.7 Local Service Providers Interested in Digital Equity Partnerships 17.8 Upcoming Projects or Programs Where Digital Equity Awareness May Be Raised WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 51 17.9 How can existing local efforts and interested stakeholders be leveraged to improve digital equity in our community? 17.10 How can outside resources, including state, federal, and private resources, be leveraged to im- prove digital equity in our community? 17.11 Do you have evaluation built into your program designs? Worksheet #18: Key Points for your Executive Summary WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 52 This worksheet is an area to compile all that your team and learned both from a broadband infrastructure and digital equity services standpoints. The bullets below will assist your team in developing your executive summary. The worksheets that you’ve been working on should have the data to support filling this out and bringing together all the data you’ve collected over the past couple of months. Broadband Infrastructure Summary Broadband Base Map Review Public data does/does not reflect what we know to be true about broadband services in our area Meeting space for classes, trainings, or meetings Local Broadband Asset Inventory Data Organizations that are currently serving our community with broadband Other assets that are available that may support broadband deployment Upcoming projects that may allow for conduit placement Community anchor institutions being well served ISPs that are currently serving our community Organizations providing data for our community broadband map Broadband Infrastructure Needs Assessment Community Anchor Institutions that need improved services Areas lacking broadband Areas where the cost of services may be too high for the average household Obstacles And Barriers To Broadband Infrastructure Deployment Challenges ISPs are facing to broadband deployment Financial gaps preventing infrastructure investment Workforce gaps Policy barriers Community awareness issues Worksheet #18: Key Points for your Executive Summary (Continued) Potential Paths Forward ISP planned expansion areas Possible funding sources Local leadership Workforce solutions Policy solutions Upcoming municipal projects Digital Equity Summary Demographic Base Map Review Public data does/does not accurately reflect our local population characteristics Areas that appear to lack digital equity resources Covered populations that are prevalent in our community �ocal layers added to more accurately reflect our community Digital Equity Asset Inventory Organizations currently serving our community with digital equity services Upcoming events or projects that could support digital equity efforts Organizations currently supporting covered populations but not engaged in DE efforts Community engagement resources Digital Equity Needs Assessment Regions that face barriers to access or lack available digital equity services Populations that face barriers or lack access to digital equity services WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 53 Worksheet #18: Key Points for your Executive Summary (Continued) Barriers To Broadband Access And Adoption Financial obstacles preventing broadband access or utilization Workforce gaps Policy barriers impacting broadband access or utilization Workforce solutions Community awareness issues around broadband equity Other things that are a barrier to broadband engagement and utilization Potential Paths Forward Possible funding mechanisms Entities providing leadership in this area Regions/populations of high significance for outreach in our community Local ISPs interested in DE partnerships WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 54 Upcoming programs or projects that could support DE efforts Glossary WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 55 Term Definition Aging Individual The term “aging individual” means an individual who is 60 years of age or older.¹ Backbone Infrastructure A major high-speed transmission line that strategically links smaller high- speed Internet networks across the globe.² Bandwidth The capability of telecommunications and Internet networks to transmit data and signals.² Broadband; Broadband Service The term broadband commonly refers to high-speed Internet access that is al- ways on and faster than traditional dial-up access. Broadband includes several high-speed transmission technologies, such as fiber, wireless, satellite, digital subscriber line and cable. For the Federal Communications Commission (FCC), broadband capability requires consumers to have access to actual download speeds of at least 25 Mbps and actual upload speeds of at least 3 Mbps.² Broadband Serviceable Location The terms “location” and “broadband serviceable location” mean a business or residential location in the United States at which fixed broadband Internet access service is, or can be, installed.¹ Community Anchor Institution (CAI) The term “community anchor institution” means an entity such as a school, library, health clinic, health center, hospital or other medical provider, public safety entity, institution of higher education, public housing organization, or community support organization that facilitates greater use of broadband service by vulnerable populations, including, but not limited to, low-income individuals, unemployed individuals, children, the incarcerated, and aged individuals.¹ ¹ https://broadbandusa.ntia.doc.gov/sites/default/files/2022-05/BEAD%20NOFO.pdf ² https://broadbandusa.ntia.doc.gov/sites/default/files/publication-pdfs/bbusa_broadband_glossary.pdf Eligible Community Anchor Institution The term “eligible community anchor institution” means a community anchor institution that lacks access to Gigabit-level broadband service.¹ Dark Fiber Fiber optic cable that is in place but not being used for broadband services. (also see “Lit Fiber”)² Glossary (Continued) WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 56 Term Definition Digital Equity Recognizes that digital access and skills are now required for full participation in many aspects of society and the economy. Digital Equity links Digital Inclu- sion to social justice and highlights that a lack of access and/or skills can fur- ther isolate individuals and communities from a broad range of opportunities.² Digital Inclusion Implies that individuals and communities have access to robust broadband connections; Internet enabled devices that meet their needs; and the skills to explore, create and collaborate in the digital world.² Internet Service Provider (ISP) A company that provides users (individuals or businesses) with access (a con- nection) to the Internet and related services.² Last Mile The technology and process of connecting the end customer’s home or busi- ness to the local network provider.² ³https://www.fcc.gov/consumers/guides/household-broadband-guide Middle Mile Infrastructure The term “middle mile infrastructure” (A) means any broadband infrastructure that does not connect directly to an end-user location, including a community anchor institution; and (B) includes—(i) leased dark fiber, interoffice transport, backhaul, carrier-neutral internet exchange facilities, carrier-neutral submarine cable landing stations, undersea cables, transport connectivity to data centers, special access transport, and other similar services; and (ii) wired or private wireless broadband infrastructure, including microwave capacity, radio tower access, and other services or infrastructure for a private wireless broadband network, such as towers, fiber, and microwave links.¹ Digital Literacy The ability to leverage current technologies, such as smartphones and lap- tops, and Internet access to perform research, create content and interact with the world.² Lit Fiber An active fiber optic cable capable of transmitting data such a broadband service.² Mbps *Mbps (Megabits per second) is the standard measure of broadband speed. It refers to the speed with which information packets are downloaded from, or uploaded to, the internet.³ Glossary (Continued) WRITING BROADBAND ACTION AND DIGITAL EQUITY PLANS 57 Term Definition Open Access The term “open access” refers to an arrangement in which the subgrantee offers nondiscriminatory access to and use of its network on a wholesale basis to other providers seeking to provide broadband service to end-user locations, at just and reasonable wholesale rates for the useful life of the subsidized net- work assets.¹ Underrepresented Communities The term “underrepresented communities” refers to groups that have been systematically denied a full opportunity to participate in aspects of econom- ic, social, and civic life, including: low-income households, aging individuals, incarcerated individuals, veterans, persons of color, Indigenous and Native American persons, members of ethnic and religious minorities, women, LGBTQI+ persons, persons with disabilities, persons with limited English profi- ciency, persons who live in rural areas, and persons otherwise adversely affect- ed by persistent poverty or inequality.¹ Unserved Location The term “unserved location” means a broadband-serviceable location that the Broadband DATA Maps show as (a) having no access to broadband service, or (b) lacking access to Reliable Broadband Service offered with—(i) a speed of not less than 25 Mbps for downloads; and (ii) a speed of not less than 3 Mbps for uploads; and (iii) latency less than or equal to 100 milliseconds.¹ Rights-of-Way Underserved Location The term “underserved location” means a broadband-serviceable location that is (a) not an unserved location, and (b) that the Broadband DATA Maps show as lacking access to Reliable Broadband Service offered with—(i) a speed of not less than 100 Mbps for downloads; and (ii) a speed of not less than 20 Mbps for uploads; and (iii) latency less than or equal to 100 milliseconds.¹ ROW are legal rights to pass through property owned by another. ROW are frequently used to secure access to land for digging trenches, deploying fiber, constructing towers and deploying equipment on existing towers and utility poles.² WSBO WSBO is an acronym for the Washington State Broadband Office. For the latest online resources to accompany this workbook, go to broadband.wsu.edu Updated March 2023