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2021-03-22 Minutes 1 Information Technology
Commissioners’ Minutes
Kittitas County, Washington
Commissioners’ Conference Room
Regular Meeting
Monday 11:00 AM March 22, 2021
Board members present: Vice-Chair Laura Osiadacz, and Commissioner Cory Wright
Board members absent: Chair Brett Wachsmith
Others: IT Director Jim Goeben
Regular Meeting Information Technology
Meeting called to order at 11:00 AM.
Webex Equipment Rotation
There was discussion about funding replacement Webex equipment and if it should be included in the
Computer Replacement Internal Services fund. Commissioner Wright asked Mr. Goeben to get input
from the Management Team and report back regarding their plans for future use of the equipment.
IT Project Acceptance and Scheduling
Mr. Goeben, chair of the IT Committee (ITC), asked if the board was in favor of the ITC reviewing large IT
projects for acceptance and prioritization. As the ITC is advisory to the board, the board would have final
prioritization authority. Both commissioners were in favor. Commissioner Wright asked that the process
include project submission as part of the budget process and there be an appeal process over which the
board has final authority.
Emergency Medical Services (EMS) Council Software
There was discussion about IT providing Microsoft O365 licenses for the 2 county employee
administrators of the EMS. Both commissioners were in favor. Commissioner Wright asked that the
employees receive the proper county provided training. [During the meeting Mr. Goeben referred to
the Emergency Medical Services Council as the Emergency Management Council, and for that he
apologizes.]
Other Business
Mr. Goeben updated the board:
IT service request system, ‘also notify’ feature – the ITC determined it was important for IT to
continue to include other offices, using the also notify feature, on requests that will affect the
operation of the other office.
IT service request system, ‘urgency’ options – the ITC determined the urgency descriptions—the
number of users affected and availability of a work-around—along with the ability to set a due
date and add a description were clear and sufficient; however the terms (hindrance,
2021-03-22 Minutes 2 Information Technology
optimization, etc.) were subjective and might cause confusion. IT will make a recommendation
to the ITC on changes to the options.
The IT annual satisfaction survey summaries were published on the IT CAMAS (intranet) page
and a summary of the results, including changes IT will make, were sent via email to all staff.
Meeting adjourned at 11:21 AM.
Kittitas County Commissioners
Information Technology Director Kittitas County, Washington
_______________________________________ _______________________________________
Jim Goeben, IT Director Brett Wachsmith, Chair