HomeMy WebLinkAbout2017-03-27-minutes-it-study-sessionCOMMISSIONERS' MINUTES
KITTITAS COUNTY, WASHINGTON
BOCC CONFERENCE ROOM
REGULAR MEETING – IT STUDY SESSION
Monday 11:00 am March 27, 2017
Board members present: Vice-Chair Laura Osiadacz, Commissioner Obie O'Brien
Board members absent: Chair Paul Jewell
Others: Jim Goeben, IT Director; Tony Buhr, Daily Record
Regular Meeting Commissioners
Call to Order: 11:00 AM
Resolution to authorize department head signatures on Point and Pay applications
Mr. Goeben requested the board sign a resolution authorizing the department heads of Community
Development Service, Public Health, and Public Works to sign Point and Pay customer applications in
order for the departments to accept credit card payments through SMARTGOV.
Board direction: Board signed Resolution 2017-059.
Anti-phishing Campaign Summary
The Information Technology department launched a simulated phishing email campaign on 02/27/2017.
389 simulated phishing emails were delivered. 38 people clicked on content within the email making the
phish prone percentage 10.8%. The next campaign will require online training for all staff.
Emergency Secondary Notification Email to Text Summary
IT performed a test of the Emergency Secondary Notification Email to Text system on 03/16/2017. Of
the 88 recipients, 85 succeeded, 1 failed, and 2 were out of office and have not reported.
City of Cle Elum Fiber Network Update
Doug Fessler, Network Administrator, has been working with the City of Cle Elum to build a computer
network connecting their facilities. The work is proceeding and is funded by the City of Cle Elum.
AVCaptureAll Use Metrix
AVCaptureAll will generate monthly metrics by request. These will be self-serve in their new portal
scheduled for release this summer.
Adjourned: 11:30 AM
KITTITAS COUNTY COMMISSIONERS
KITTITAS COUNTY, WASHINGTON
_______________________________________ _____________________________________
Jim Goeben, IT Director Paul Jewell, Chair
KITTITAS COUNTY
INFORMATION TECHNOLOGY DEPARTMENT
AGENDA STAFF REPORT
AGENDA DATE: March 27, 2017
ACTION REQUESTED: Adopt a resolution to authorize Public Health, Public Works, and
Community Development department head signatures on agreements with
Point and Pay Merchant Services
BACKGROUND: Resolution 2016-093, adopted on July 19, 2016, awarded the bid for permit
tracking software to Paladin Data Systems Corporation for their
SMARTGOV product. One of the modules of SMARTGOV is a client web
portal which allows for payment of permit fees online. In order for the
county to receive payments through the website the county needs to
acquire merchant services.
INTERACTION: Deputy Prosecuting Attorney Stephanie Hartung reviewed the Point and
Pay merchant services application and approved it as to form. Treasurer
Brett Wachsmith has Point and Pay merchant services in the Treasurer’s
office for accepting in-person payments. Point and Pay has request
Department Head’s sign their own application. Public Health Administrator
Robin Read, Director Mark Cook, and Director Dan Carlson have completed
the applications and are awaiting authorization to sign.
RECOMMENDATION: Adopt the resolution to allow department heads to sign the merchant
services agreement.
HANDLING: None
ATTACHMENTS: Resolution, Point and Pay Application, and Point and Pay Merchant
Services Agreement
LEAD STAFF: Jim Goeben, IT Director
BOARD OF COUNTY COMMISSIONERS
COUNTY OF KITTITAS
STATE OF WASHINGTON
RESOLUTION
NO. 2017-_______
RESOLUTION TO AUTHORIZE PUBLIC HEALTH, PUBLIC WORKS, AND COMMUNITY
DEVELOPMENT DEPARTMENT HEAD SIGNATURES ON AGREEMENTS WITH POINT AND PAY
MERCHANT SERVICES
WHEREAS, the Public Health, Public Works, and Community Development Departments of
Kittitas County are required to charge fees for certain services; and
WHEREAS, with the implementation of SMARTGOV software for permit tracking the County will
be accepting credit card payments using Point and Pay; and
WHEREAS, a department head signature is required on each Point and Pay Merchant Services
Agreement;
NOW THEREFORE, BE IT RESOLVED that the Board of County Commissioners of Kittitas County,
Washington, hereby authorizes the department heads of Public Health, Public
Works, and Community Development to execute an agreement with Point and
Pay Merchant Services that is attached hereto, and incorporated herein by
reference.
DATED this __________ day of ____________________, 2017, at Ellensburg, Washington.
BOARD OF COUNTY COMMISSIONERS
KITTITAS COUNTY, WASHINGTON
Paul Jewell, Chairman
Attest: Laura Osiadacz, Vice-Chairman
☐ Clerk of the Board, Julie Kjorsvik
☐ Deputy Clerk of the Board, Mandy Buchholz
Obie O’Brien, Commissioner
Client Application
(Shaded areas are for internal use only)
Partner Code:
Account Representative: Mark Submission Date: 3/21/2017
Card Readers Quantity: 1 Price: $ 0 Target Live Date: 5/1/2017
Client Profile
Client Legal Name as filed with the IRS: Federal Tax ID:
Kittitas County, WA
DBA: Kittitas County Public Health
Address: 507 N Nanum St Suite 102
City: Ellensburg State: WA Zip: 98926
Website Address: http://www.co.kittitas.wa.us/health/ Phone # to display on customer receipts: 509-962-7515
Contacts
Primary Contact Name: Primary Phone #: Primary Email:
Robin Read 509-962-7515 publichealth@co.kittitas.wa.us
Accounting Contact: Accounting Phone #: Accounting Email:
Brett Wachsmith, Treasurer 509-962-7535 treasurer@co.kittitas.wa.us
Fee Summary
2.5% $2.00 min (all card types)
echeck $2.00 flat no min
Couinty passing fee onto customer
No costs to County
Product Summary
Software Partner: Smartgov
Product Name
Total Annual
Collections for
Payment Type
Average
Payment
Amount
Highest
Payment
Amount
1 Permits $ $ $
2 $ $ $
3 $ $ $
4 $ $ $
5 $ $ $
Banking Summary
Deposit Structure: Net Settlement Debit
Product Name (or # from above) Bank Name Routing # Account # Acct Type
1 US Bank Check. Savings
Check. Savings
Check. Savings
Check. Savings
Check. Savings
Notes
Web Ingtegration with Smartgov
Counter manual
Signature
The undersigned agrees to abide by the Terms and Conditions of the Global Merchant Services Agreement, viewable at www.pointandpay.com/agreement.
Administrator
Signature Title
Robin Read
Print Name Date
MERCHANT SERVICES AGREEMENT
This Merchant Services Agreement is in connection with the Agreement (the “Agreement”) entered into by
and Point and Pay, LLC (Vendor”) and its Clients (“Merchant”) In the event of any conflict between this Merchant
Services Agreement and the Agreement, this Merchant Services Agreement shall take precedence. The purpose of this
Merchant Services Agreement is to comply with MasterCard International and VISA, USA requirements that the
Merchant be a signatory to a merchant agreement for credit card processing (“Merchant Services Agreement”) with
Global Payments Direct, Inc. (“Global Direct”) and (“Member”).
Merchant agrees to comply with and be bound by the rules and regulations of Visa, MasterCard and any other
card association or network organization related to cardholder and transaction information security, including without
limitation, Payment Card Industry (PCI) Data Security Standards, Visa’s Cardholder Information Security Program and
MasterCard’s Site Data Protection Program, which may be modified from time to time. Merchant will not present for
purchase any indebtedness that does not arise out of a transaction between a cardholder and Merchant.
Merchant may elect to accept credit cards or debit/prepaid cards or both. Global Direct and Member will
fund Merchant, either directly or through (Third Party Name), for daily card transactions to the designated depository
account in Merchant’s name listed below (“Depository Account”). Global Direct and Member will debit an account for
funds owed to Global Direct and Member as a result of the processing services provided hereunder.
Merchant, either by itself or through a third party, shall adequately display the card issuer service marks
supplied by Global Direct or. Merchant shall cease to use or display such service marks immediately upon notice from
Global Direct or upon termination of this Merchant Services Agreement.
Merchant will be paid for the transactions it submits under this Merchant Services Agreement by credit to the
Depository Account. Merchant represents and warrants that no one other than Merchant has any claim against such
indebtedness except as authorized in writing by Member and Global Direct. Merchant hereby assigns to Member and
Global Direct all of its right, title, and interest in and to all funds payable by the applicable card association or network
organization in connection with the transactions submitted hereunder and agrees that Member and Global Direct have
the sole right to receive payment from the applicable card association or network organization in connection with such
transactions.
If a cardholder disputes a transaction, if a transaction is charged back for any reason by the card issuing
institution, or if Global Direct or Member has reason to believe a transaction is unauthorized or is otherwise
unacceptable, the amount of such transaction may be charged back and debited from the Merchant.
Neither Member nor Global Direct shall be liable for failure to provide the Services if such failure is due to
any cause or condition beyond such party’s reasonable control. Such causes or conditions shall include, but shall not be
limited to, acts of God or of the public enemy, acts of the Government in either its sovereign or contractual capacity,
fires, floods, epidemics, quarantine restrictions, strikes, shortages of labor or materials, freight embargoes, unusually
severe weather, breakdowns, operational failures, electrical power failures, communication failures, unavoidable
delays, the errors or failures of third party systems, or other similar causes beyond such party’s control.
The liability of Global Direct and Member for any loss arising out of or relating in any way to this Merchant
Services Agreement, the unavailability or malfunction of the Services, personal injury, or property damage, shall, in the
aggregate, be limited to actual, direct, and general money damages in an amount not to exceed one (1) month’s average
charge paid by Merchant or Merchant’s agent hereunder (exclusive of interchange fees, assessments, and any other fees
or costs that are imposed by a third party in connection with Merchant’s payment processing) for Services during the
previous twelve (12) months or such lesser number of months as shall have elapsed subsequent to the effective date of
this Merchant Services Agreement. This shall be the extent of Global Direct’s and Member’s liability arising out of or
relating in any way to this Merchant Services Agreement, including alleged acts of negligence, breach of contract, or
otherwise and regardless of the form in which any legal or equitable action may be brought against Global Direct or
Member, whether contract, tort, or otherwise, and the foregoing shall constitute Merchant’s exclusive remedy. Under
no circumstances shall Global Direct or Member be liable for any lost profits, lost interest, or for special, consequential,
punitive or exemplary damages arising out of or relating in any way to this Merchant Services Agreement, including
but not limited to, damages arising out of placement of a Merchant’s name on any terminated merchant list for any
reason, even if Global Direct or Member has been advised of the possibility of such damages. Under no circumstances
shall Global Direct or Member be liable for any settlement amounts pertaining to Switched Transactions; Merchant’s
recourse therefore shall be to the applicable card issuer.
It is agreed that in no event will Global Direct or Member be liable for any claim, loss, billing error, damage,
or expense arising out of or relating in any way to this Merchant Services Agreement which is not reported in writing to
Global Direct by Merchant within 60 days of such failure to perform or, in the event of a billing error, within 90 days
of the date of the invoice or applicable statement. Merchant expressly waives any such claim that is not brought within
the time periods stated herein.
Nothing in this Merchant Services Agreement shall be construed to amend the rights or remedies Vendor and
Merchant have against each other under the Agreement.
SessionDate Title Pageviews
12/12/16 1:36 PM BOCC Meeting 47
12/22/16 10:00 AM BOCC Meeting 20
1/3/17 10:00 AM Kittitas County BOCC 12
1/3/17 10:11 AM BOCC Meeting 1
1/3/17 2:00 PM BOCC Meeting 33
1/3/17 2:00 PM Kittitas County BOCC 22
1/5/17 2:00 PM TEST 78
1/9/17 1:45 PM BOCC Meeting 52
1/10/17 6:00 PM BOCC Meeting 30
1/10/17 6:00 PM Kittitas County BOCC 38
1/10/17 6:00 PM BOCC Meeting 26
1/12/17 9:59 AM BOCC Meeting 19
1/17/17 10:00 AM Kittitas County BOCC 26
1/17/17 11:27 AM test 38
1/17/17 2:00 PM BOCC Public Hearings 70
1/17/17 2:00 PM Kittitas County BOCC Agenda Session 10:00 am 6
1/18/17 9:00 AM BOCC Public Hearings 1
1/23/17 1:08 PM BOCC Meeting 11
Total:530
0
10
20
30
40
50
60
70
80
90
BOCC Meeting BOCC Meeting Kittitas County
BOCC
BOCC Meeting BOCC Meeting Kittitas County
BOCC
TEST BOCC Meeting BOCC Meeting Kittitas County
BOCC
BOCC Meeting BOCC Meeting Kittitas County
BOCC
test BOCC Public
Hearings
Kittitas County
BOCC Agenda
Session 10:00
am
BOCC Public
Hearings
BOCC Meeting
12/12/16 1:36
PM
12/22/16 10:00
AM
1/3/17 10:00
AM
1/3/17 10:11
AM
1/3/17 2:00 PM 1/3/17 2:00 PM 1/5/17 2:00 PM 1/9/17 1:45 PM 1/10/17 6:00
PM
1/10/17 6:00
PM
1/10/17 6:00
PM
1/12/17 9:59
AM
1/17/17 10:00
AM
1/17/17 11:27
AM
1/17/17 2:00
PM
1/17/17 2:00
PM
1/18/17 9:00
AM
1/23/17 1:08
PM
Kittitas County, WA
January, 2017
SessionDate Title Pageviews
1/3/17 10:11 AM BOCC Meeting 14
1/3/17 2:00 PM BOCC Meeting 54
1/9/17 1:45 PM BOCC Meeting 40
1/10/17 6:00 PM BOCC Meeting 2
1/12/17 9:59 AM BOCC Meeting 48
1/17/17 2:00 PM BOCC Public Hearings 25
1/17/17 2:00 PM Kittitas County BOCC Agenda Session 10:00 am 7
1/18/17 9:00 AM BOCC Public Hearings 6
1/23/17 1:08 PM BOCC Meeting 4
2/7/17 10:00 AM Agenda Session 10
2/7/17 2:00 PM BOCC Public Hearings 12
2/9/17 6:00 PM Hearing Examiner 8
2/13/17 1:30 PM Public Works/CDS Study Session 2
2/14/17 10:57 AM study session pw test 10
2/16/17 9:35 AM BOCC Meeting 4
2/21/17 10:00 AM Agenda Session 6
2/21/17 2:00 PM Public Hearings 5
2/27/17 1:30 PM Public Works/CDS Study Session 5
Total:262
0
10
20
30
40
50
60
BOCC Meeting BOCC Meeting BOCC Meeting BOCC Meeting BOCC Meeting BOCC Public
Hearings
Kittitas County
BOCC Agenda
Session 10:00
am
BOCC Public
Hearings
BOCC Meeting Agenda Session BOCC Public
Hearings
Hearing
Examiner
Public
Works/CDS
Study Session
study session
pw test
BOCC Meeting Agenda Session Public Hearings Public
Works/CDS
Study Session
1/3/17 10:11
AM
1/3/17 2:00 PM 1/9/17 1:45 PM 1/10/17 6:00
PM
1/12/17 9:59
AM
1/17/17 2:00
PM
1/17/17 2:00
PM
1/18/17 9:00
AM
1/23/17 1:08
PM
2/7/17 10:00
AM
2/7/17 2:00 PM 2/9/17 6:00 PM 2/13/17 1:30
PM
2/14/17 10:57
AM
2/16/17 9:35
AM
2/21/17 10:00
AM
2/21/17 2:00
PM
2/27/17 1:30
PM
Kittitas County, WA
February, 2017