HomeMy WebLinkAboutWA_ESInet_NG_SR_ALIReplacement_Notice_WA_final_fillableLetter of Agency and Carrier Notification of Change in 911 Services
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EFFECTIVE JUNE 24, 2016
To Whom It May Concern:
Please accept this letter as notification that County (County), a
subdivision of the State of Washington with the authority pursuant to RCW 38.52.510 to implement
and provide enhanced 911 emergency communications systems so that enhanced 911 is available
throughout the state, hereby appoints the Washington State Military Department (State), an agency of
the State of Washington with a principal place of business at 20 Aviation Drive, Camp Murray, WA
98430-5020, to act as the County’s limited agent and on the County’s behalf for purposes of
providing the State with 911 call transport, database management, and related services (including but
not limited to certain Internet Protocol-based next generation 911 (NG911) services) (collectively, the
NG911Services), managing the transition of enhanced 911 and/or NG911 services currently
provided to the State by CenturyLink and/or its third party agents to the new TCS NG911 Services
platform and network(s) managed by the State’s new contractor Comtech TCS (TCS), and for any and/
or all other purposes enumerated herein.
The establishment of the new network configuration for the TCS NG911 Services is underway. More
information will be provided soon. Beginning in September 2016, and throughout the duration of the
transition to the TCS NG911 Services, and the subsequent Program Lifecycle Management Stage, TCS
and/or its designated vendors will be working with the State’s incumbent local exchange carriers
(ILECs), competitive local exchange carriers (CLECs) and other telecommunication carriers, VoIP
service providers, wireless service providers , and other NG911 providers (collectively, Communication
Service Providers or CSPs), as well as the PSAPs and local 911 authorities responsible for 911 in each
county of the State of Washington and their respective vendors, to begin the process of
transitioning/migrating 911 call transport and related services from the selective routers (SRs) currently
being used by the State to SRs that are a part of the TCS NG911 Services. In addition, 911 database
information will be transitioned from the State’s current Automatic Location Information (ALI) database
provider to an ALI database included with the TCS NG911 Services.
The establishment of the new network configuration for TCS NG911 Services is underway, and all
911 voice traffic / 911 data / 911 database information must be migrated to the network being used
for the TCS NG911 Services.
To ensure uninterrupted access to 911service for your customers, it will be necessary for you to
establish connectivity to the network being used for the TCS NG911 Services and such new
connections must be in place and tested. TCS will be following up with additional
documentation, including project transition timelines, for this. As a follow up to this LOA, you also
will be receiving certain other documentation to facilitate the State’s transition to TCS NG911 Services,
including:
a)Carrier Interconnection SOP
b)Carrier Facility Assignments
c)ALI User Guide and Training Schedules
In furtherance of the State’s transition to TCS NG911 Services, please note the following:
1.This limited agency is effective on the date shown above and will remain in force until revoked in
writing.
Letter of Agency and Carrier Notification of Change in 911 Services
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2.For questions regarding this limited agency, or the requests below, please contact:
William Andrew Leneweaver
Deputy State E911 Coordinator, Enterprise Systems
e911technicalservices@mil.wa.gov
(253) 512-7039 or (800) 562-6108
3.For questions regarding the TCS NG911 Services, please contact:
Gregory Pittsford
Customer Resource Manager
SST-WA-telecom@comtechtel.com
(206) 792-2223
4.The County hereby authorizes the state and its contractor TCS, and/or its designated vendors, to
discuss, arrange, coordinate, and order the reconfiguration and transport of Communication
Service Providers’ call origination ingress and the delivery of ALI database information for and
in support of the provision of the TCS NG911 Services, including, but not limited to, the
following:
a)Current and new trunk group information as required to affect a successful
transition/migration of 911 call transport and related services from the SRs currently being
used by the State to SRs that are a part of the TCS NG911 Services;
b)Description and configuration of the types of facility transport currently in use (including, but not
limited to, signaling protocols, type and quantity of trunks/virtual trunk definition, CLLI codes,
DACS location, etc.) for connection to/from the system/network for the TCS NG911
Services; and
c)All relevant points of interconnection and information related thereto.
5.The County hereby authorizes the State and its contractor TCS to request and obtain, as needed,
from your organization (including but not limited to: all Communication Service Providers,
PSAPs, and local 911 authorities responsible for 911 in each county of the State of Washington
and their vendors) providing communication services or supporting 911 services in or for the
State (or its surrounding areas), the following information:
a)Service Order Input (“SOI”) information (including, but not limited to, data formats, transfer
mediums, subscriber address information, etc.) for all customers/subscribers within the
State’s emergency service area;
b)Where applicable for b) above, for dynamic solutions utilizing pANIs, the ESRK, ESRD,
ESQK, all pANI records and related ALI steering tables;
c)All relevant telephone customer/subscriber record information available by law or regulation
to the State (which, for greater certainty, includes, but is not limited to, all local 911
authorities responsible for 911 in each county of the State of Washington) and/or 911 service
providers;
d)Daily company SOI update activity used for the purpose of the providing or supporting 911
services in the State, responding to requests for emergency services from your
customers/subscribers, and any other information associated with and/or supporting telephone
number and selective routing data; and
e)Any other information associated with and/or supporting 911 provisioning, routing, and data
for the State.
Letter of Agency and Carrier Notification of Change in 911 Services
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6.If you have a third party provider for transport and/or data submissions to ALI providers, please
forward this notification to that third party and request the third party to contact us as described
in item 2. above.
Any proprietary or confidential data acquired hereunder will be used solely for the purpose of providing
the TCS NG911 Services described above and will be protected from unauthorized use or disclosure,
except as required by law. Please place the term “CONFIDENTIAL” on the cover of any
document containing proprietary information and clearly and specifically mark all proprietary
information contained within the document.
The undersigned represents that she/he has authority on behalf of the County to authorize all of the details
set forth herein.
County
Name:
Title:
By: Signature