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Kittitas County <br />District Court, Lower <br /> <br />Agenda Staff Report <br /> <br />AGENDA DATE: <br />1/19/2011 <br /> <br />ACTION REQUESTED: <br />Request to approve a contract between Lower District Court and nCourt LLC for nCourt to provide credit <br />card transactions for Lower Court. <br /> <br />BACKGROUND: <br />Currently the Lower District Court is using Official Payments for credit card processing. Our court would <br />like to start using nCourt instead as nCourt promises that their company will not assess "charge backs". <br />"Charge backs" occur now with using Official Payments. A "charge back" is when a credit card company <br />pulls money back out of the court's bank account after the company finds that a person uses a credit card <br />fraudulently to make a payment on their case. Problems can occur for a court months or years later if any of <br />those monies need to be refunded back to the poster such as in a credit card over-payment or a restitution <br />payment paid out to a victim. With using Official Payments, Kittitas County will be out that money that the <br />court refunded. With using nCourt, their company will absorb the fraudulent payment amount so that the <br />court does not lose money from their bank account. <br /> <br />INTERACTION: <br />Upper Kittitas District Court has recently been approved to use nCourt's services. <br /> <br />RECOMMENDATION: <br />I would recommend that the BOCC approve the contract between nCourt LLC and Lower Kittitas County <br />District Court <br /> <br />HANDLING: <br />The court would like a copy of the approved contract returned to them. <br /> <br />LEAD STAFF: <br />Christine Luvera <br />