HomeMy WebLinkAboutProfessional Services Master AgreementPROFESSIONAL SERVICES MASTER AGREEMENT
Tie -Tin
Gt?OUP
LLC
This Professional Services Master Agreement ("Agreement") dated as of _/_/2017
("Effective Date") is made by and between Tieton Group LLC, a Washington Limited Liability
Company with its principal office located at 603 Ferncrest Drive, Yakima, WA, 98901 (Tieton
Group) and Kittitas County, with its principal office located at 205 W 5th Ave, Ellensburg, WA
98926 (the "Client").
The parties hereto intending to be legally bound hereby, agree as follows:
1. Scope of Service
Tieton Group and Client will develop and enter into one or more work orders for Professional
Services, incorporating a description of the specific services requested by Client (each, and
as modified in writing by the parties from time to time, statements of work (SOW)). If
applicable, each SOW will describe items specifically required to be delivered by Tieton
Group to Client, if any (the "Deliverables"), and if applicable, the acceptance criteria for each
of the Deliverables. Further, each SOW will set forth, among other things, project scope,
various project activities and tasks to be performed by the parties, and roles and
responsibilities of the parties. Each SOW shall specifically identify this Agreement and
indicate that it is subject to the terms hereof. To the extent there are any conflicts or
inconsistencies between this Agreement and any SOW, except as regards Sections 2 or 3
herein, the provisions of this Agreement shall govern and control.
Tieton Group will provide to Client those services described as its obligation in each SOW
(collectively, the "Services").
2. Fees
Client shall pay to Tieton Group the fees and other compensation set forth in each SOW.
3. Invoicing and Payment
Unless otherwise specified and agreed to, Tieton Group will invoice Client for all fees, charges
and reimbursable items on a monthly basis and upon completion of project or engagement.
Client agrees to pay the invoiced amount in full within thirty (30) days of the date of each
invoice. However, Client reserves the right to retain and/or withhold up to 25% of any amount
owing to Tieton Group until Tieton Group has completed all duties under this Agreement to
Client's satisfaction. Once Tieton Group has completed all duties to Client's satisfaction, the
Client will pay any remaining balance within thirty (30) days of invoice.
Client's payment to Tieton Group shall be based upon billings, supported by documentation of
Professional Services Master Agreement
Kittitas County
units of work actually performed and amounts earned, including where appropriate, the actual
number of days worked each month, total number of hours for the month, and the total dollar
payment requested.
Failure to pay invoices by the due date, unless Tieton Group has been informed by said due
date that an invoice is being contested and the reason therefore, may result in the imposition
of interest charges to the extent allowable by law as well as any associated legal and
collection fees incurred.
KITTITAS COUNTY WILL NOT PROCESS PAYMENT FOR SERVICES RENDERED
UNDER THIS AGREEMENT UNTIL TIETON GROUP SUBMITS A COMPLETED W-9.
Client further agrees to pay amounts equal to any federal, state or local sales, use, excise,
privilege or other taxes or assessments, however designated or levied, relating to any
amounts payable by Client to Tieton Group under this Agreement or any other Agreement
between the parties, exclusive of taxes based on Tieton Group's net income or net worth.
In the event Tieton Group has failed to perform any obligation to be performed under this
Agreement within the time set forth in this Agreement, then the Client may, upon written
notice, withhold all monies due and payable to Tieton Group, without penalty, until such failure
to perform is cured or otherwise adjudicated.
4. Term, Termination, and Cancellation
This Agreement will commence on the Effective Date and will remain and continue in full force
and effect, unless terminated by either party as set forth below. Termination of this Agreement
or any SOW hereunder may occur upon any of the following:
a) Thirty (30) days after a party's receipt of written notice from the other party that the
Services shall be terminated; or
b) Seven (7) days after one party notifies the other in writing that they are in breach or
default of this Agreement, unless the negligent party cures such breach or default
within such seven (7) day period; or
c) Fifteen (15) days after the filing of a petition in bankruptcy by or against either party,
any insolvency of a party, any appointment of a receiver for such party, or any
assignment for the benefit of such party's creditors (a "Bankruptcy Event"), unless such
party cures such Bankruptcy Event within the fifteen (15) day period.
In all events, Client shall be liable for full payment for Services and reimbursement of Tieton
Group's expenses accrued through the effective date of termination.
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Professional Services Master Agreement
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5. Working Arrangements
All Services shall be performed on the Client's premises, unless otherwise agreed by the
parties. Client shall provide the following to Tieton Group personnel: (i) a suitable and
adequate work environment, including space for work and equipment for performance of the
Services; (ii) access to and use of Client's facilities and relevant information, including all
necessary software, hardware and documentation; (iii) timely assistance in the correction of
any hardware or software problems that would affect the performance of Services; and (iv)
any other items set forth in each SOW. Upon receipt of notice from Client that a consultant is
not suitable, Tieton Group shall remove such consultant from the performance of Services,
and will provide a qualified replacement as quickly as possible.
Client will ensure that all Client's personnel who may be necessary or appropriate for the
successful performance of the Services will, on reasonable notice: (i) be available to assist
Tieton Group personnel by answering business, technical and operational questions and
providing requested documents, guidelines and procedures in a timely manner; (ii) participate
in the Services as reasonably necessary for performance under a SOW; and (iii) be available
to assist Tieton Group with any other activities or tasks required to complete the Services in
accordance with the SOW.
6. Tieton Group Personnel
Neither Tieton Group nor its personnel are or shall be deemed to be employees of Client.
Tieton Group shall be responsible for the compensation of its personnel, in addition to any
applicable employment taxes, workmen's compensation and any other taxes, insurance or
provisions associated with the employment of personnel.
Client agrees not to directly or indirectly solicit, offer employment to, or accept any services
outside of this Agreement from, any employee or independent contractor of Tieton Group
during the term of this Agreement, and for twelve (12) months thereafter. Tieton Group, in its
sole discretion, may waive this provision in writing for an individual. In consideration for such
waiver, Client agrees to pay Tieton Group a placement fee equal to twenty five percent (25%)
of such person's new total annual compensation from Client. This permanent placement fee
shall be due immediately upon such person's commencement of services for Client.
7. Confidential Information
This Agreement is subject to public disclosure laws. This Agreement is considered a public
document and will be available for inspection and copying by the public. If Tieton Group
considers any portion of the items delivered to the Client to be protected under the law, Tieton
Group shall clearly identify each such portion with words such as "CONFIDENTIAL",
"PROPRIETARY", OR "BUSINESS SECRET". If a request is made for disclosure of such
portion the Client will determine whether the material should be made available under the law.
If the material is not exempt from public disclosure law, the Client will notify Tieton Group of
the request and allow Tieton Group ten (10) business days to take whatever action it deems
necessary to protect its interests. If Tieton Group fails or neglects to take such action within
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Professional Services Master Agreement
Kittitas County
said period, the Client will release the portions of the information deemed subject to
disclosure.
Tieton Group assents to the procedure outlined in this paragraph and shall have no claim
against the Client on account of actions taken under such procedure. Tieton Group's failure to
specifically identify items as "CONFIDENTIAL", "PROPRIETARY", OR "BUSINESS SECRET"
will not diminish Tieton Group's proprietary rights in its trade secrets and other confidential
information provided. If Tieton Group fails to specifically label protected items, the Client will
not be liable to Tieton Group for inadvertently releasing such items pursuant to a disclosure
request.
Tieton Group, its employees, sub -Contractors, and their employees shall maintain the
confidentiality of all information provided by the Client or acquired by Tieton Group in
performance of this Agreement, except upon the prior written consent of the Kittitas County
Prosecuting Attorney or an order entered by a court after having acquired jurisdiction over the
Client. Tieton Group shall immediately give to the Client notice of any judicial proceedings
seeking disclosure of such information. Tieton Group shall indemnify and hold harmless the
Client, its Additional Insured's, officials, agents or employees from all loss or expense,
including, but not limited to settlements, judgments, setoffs, attorneys' fees and costs resulting
from Tieton Group's breach of this provision.
8. Ownership
Unless otherwise specified in any Schedule, and upon payment in full, title to all materials,
products and/or deliverables, including, but not limited to, reports, designs, programs,
specifications, documentation, manuals, visual aids, and any other materials developed
and/or prepared for Client by Tieton Group under any Schedule (whether or not such
Schedule is completed), and all interest therein shall vest in Client and shall be deemed to be
a work made for hire and made in the course of the services rendered hereunder. Tieton
Group shall retain a non-exclusive, royalty -free, world-wide, perpetual license to use, sell,
modify, distribute and create derivative works based upon any of the foregoing materials,
products and/or deliverables in its information technology professional services business,
provided that in so doing Tieton Group shall not use or disclose any Confidential Information
unique to Client. To the extent that title to any such works may not, by operation of law, vest in
Client or such works may not be considered works made for hire, all rights, title and interest
therein are hereby irrevocably assigned to Client. All such materials shall belong exclusively
to Client, except as set forth herein, with Client having the right to obtain and to hold in its own
name, copyrights, registrations or such other protection as may be appropriate to the subject
matter, and any extensions and renewals thereof. Tieton Group agrees to give Client and any
person designated by Client, reasonable assistance, at Client's expense, required to perfect
the rights defined in this Section 8. Unless otherwise requested by Client, upon the
completion of the services to be performed under each Schedule or upon the earlier
termination of such Schedule, Tieton Group shall immediately turn over to Client all materials
and deliverables developed pursuant to such Schedule, including, but not limited to, working
papers, narrative descriptions, reports and data.
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Notwithstanding the foregoing, the following shall not constitute the property of Client: (1)
software, including but not limited to any proprietary code (source and object), which is
subject to third -party license agreements; (ii) those portions of the deliverables which include
information in the public domain or which are generic ideas, concepts, know-how and
techniques within the computer design, support and consulting business generally; and (iii)
those portions of the deliverables which contain the computer consulting knowledge,
techniques, tools, routines and sub -routines, utilities, know-how, methodologies and
information which Tieton Group had prior to or acquired during the performance of its
Services for Client and which do not contain any Confidential Information (as hereinafter
defined) of Client conveyed to Tieton Group by Client. To the extent that any portion of the
deliverables includes information or material that falls within the exceptions to property of
Client described in Subsection (iii) above, Tieton Group shall be deemed to have granted
Client a paid up, world-wide, non-exclusive license to use any such information or material
embedded in the deliverables for its internal business needs and a non-exclusive license to
make copies thereof for use only in its and its affiliates' facilities, subject to third party license
agreements, if any. Should Tieton Group, in performing any services hereunder, use any
computer program, code or other materials developed by it independently of the services
provided hereunder ("Pre-existing Work"), Tieton Group shall retain any and all rights in such
Pre-existing Work.
Tieton Group hereby grants Client a paid up, world-wide, non-exclusive license to use and
reproduce the Pre-existing Work for its internal business needs. Client understands and
agrees that Tieton Group may perform similar services for third parties using the same
personnel that Tieton Group may use for rendering Services for Client hereunder, subject to
Tieton Group's obligations respecting Client's Confidential Information pursuant to Section 7.
9. Warranty
With respect to any Deliverable or Services, Tieton Group warrants the following for a period
of thirty (30) days from the performance of Services or the delivery of a Deliverable (the
"Warranty Period"):
a) the Services rendered hereunder will be performed by qualified personnel.
b) the Services performed will substantially conform to any applicable requirements set
forth in the SOW.
c) if any Deliverable is expressly included in a SOW, then the Deliverable will
substantially conform to the applicable written specifications of such Deliverable.
Tieton Group does not warrant that the Services or Deliverables will be uninterrupted or error -
free, provided that Tieton Group shall remain obligated pursuant to this Section 8. In the event
that the Service fails to conform to the foregoing warranty in any material respect, Client's
initial remedy will be for Tieton Group, at its expense, to promptly use commercially
reasonable efforts to cure or correct such failure. Upon failure of the foregoing, Client's
remedies, and Tieton Group's entire liability, as a result of such failure, shall be subject to the
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Kittitas County
limitations set forth in Section 10 below. The foregoing warranty is expressly conditioned upon
(i) Client providing Tieton Group with prompt written notice of any claim thereunder prior to the
expiration thereof, which notice must identify with particularity the non -conformity; (ii) Client's
full cooperation with Tieton Group in all reasonable respects relating thereto, including, in the
case of modified software, assisting Tieton Group to locate and reproduce the non -conformity;
and (iii) with respect to any Deliverable, the absence of any alteration or other modification of
such Deliverable by any person or entity other than Tieton Group.
The parties acknowledge and agree that this Agreement relates solely to the performance of
services (not the sale of goods) and, accordingly, will not be governed by the Uniform
Commercial Code of any State having jurisdiction.
EXCEPTAS EXPRESSLY PROVIDED IN THIS SECTION 8, Tieton Group DOES NOT MAKE
OR GIVE ANY REPRESENTATION OR WARRANTY, WHETHER SUCH REPRESENTATION
OR WARRANTY BE EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE OR ANY
REPRESENTATION OR WARRANTY FROM COURSE OF DEALING OR USAGE OF
TRADE.
In the event that Client asserts any claim for warranty services hereunder and such claim
relates to any matter that is determined by Tieton Group not to be Tieton Group's
responsibility hereunder (including any problem with Client's computer hardware or software
that was not caused by any Services performed by Tieton Group), Client will be responsible to
pay Tieton Group for all costs incurred for all evaluation, correction or other services
performed by Tieton Group relating to such claim on a time and materials basis at Tieton
Group's then standard billing rates.
10. Limitation of Liability
In no event shall Tieton Group be liable for special, exemplary, incidental, or consequential
damages (including, without limitation, lost revenues, profits, savings or business) or loss of
records or data, whether or not the possibility of such damages has been disclosed to Tieton
Group in advance or could have been reasonably foreseen by Tieton Group, and whether in
an action based on contract, warranty, strict liability, tort (including, without limitation,
negligence) or otherwise. Tieton Group's maximum aggregate liability for any claim, loss or
other liability arising out of, or connected with, this Agreement, the Services contemplated
hereunder or Client's use of any such Services or Deliverables, and whether based upon
contract, warranty, strict liability, tort (including, without limitation, negligence), or otherwise,
shall in no case exceed the aggregate amounts paid to Tieton Group by Client under any
SOW giving rise to such claim during the last six (6) months, except as stated in the SOW
and provided for under section for Insurance. Tieton Group will not be liable for any damages
claimed by Client based upon any third -party claim. Tieton Group's entire liability and Client's
remedies under this Agreement shall be subject to the limitations contained in this Section 10.
The limitations on warranty and liability specified in Sections 9 and 10 hereof will survive and
apply even if any limited remedy herein is found to have failed of its essential purpose. The
parties acknowledge that the limitation of warranties and liabilities as set out in this
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Agreement is an essential basis of this Agreement and that the prices agreed to be paid by
Client for Services reflect these limitations. No action arising out of this Agreement, regardless
of the form thereof, may be brought by either party more than one (1) year following the date
the cause of action arose, provided, however, that Tieton Group may bring an action for non-
payment of amounts required to be paid by Client hereunder at any time.
11. Indemnification / Hold Harmless
Tieton Group shall defend, indemnify and hold the Client, its officers, officials, employees and
volunteers harmless from any and all claims, injuries, damages, losses or suits including
attorney fees, arising out of or resulting from the acts, errors or omissions of the Tieton Group
in performance of this Agreement, except for injuries and damages caused by the sole
negligence of the Client.
Moreover, Tieton Group will defend and indemnify the Client from any claimed action, cause
or demand brought against the Client to the extent such action is based on the claim that
information supplied by Tieton Group infringes any patent or copyright. Tieton Group will pay
those costs and damages attributable to any such claims that are finally awarded against the
Client in any action.
12. Notices
All notices, demands and other communications required or permitted hereunder or in
connection herewith shall be in writing and shall be deemed to have been duly given if
delivered (including by receipt verified facsimile transmission) or mailed in the Continental
United States by first class mail, postage prepaid, to a party at the following address, or to
such other address as such party may hereafter specify by notice:
If to Tieton Group
Tieton Group LLC
603 Ferncrest Drive
Yakima, WA 98901
Attn: Gene F Pugnetti
13. Miscellaneous
If to Client
Kittitas County
205 W 5th Avenue
Ellensburg, WA 98926
Attn: Lisa Young
This Agreement will be governed by the laws of the State of Washington, without reference to
the principles of conflicts of law. Neither party may assign or otherwise transfer any of its
rights, duties or obligations under this Agreement without the prior written consent of the other
party. Either party, however, without any requirement for prior consent by the other, may
assign this Agreement and its rights hereunder to any party or entity who succeeds (by
purchase, merger, operation of law or otherwise) to all or substantially all of the capital stock,
assets or business of such party, if the succeeding party or entity agrees in writing to assume
and be bound by all of the obligations of such party under this Agreement. This Agreement
shall be binding upon and accrue to the benefit of the parties hereto and their respective
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Kittitas County
successors and permitted assignees. This Agreement may be modified only by a written
amendment executed by duly authorized officers or representatives of both parties. If any
provision in this Agreement is held by a court of competent jurisdiction to be invalid, void, or
unenforceable, then such provision shall be severed from this Agreement and the remaining
provisions will continue in full force. This Agreement may be executed in several
counterparts, each of which will be deemed an original, and all of which taken together will
constitute one single agreement between the parties with the same effect as if all the
signatures were upon the same instrument. Tieton Group may use the name of the Client, the
existence of this Agreement and the nature of the associated services provided herein for
marketing purposes. This Agreement and all SOWs attached hereto constitute the complete
and exclusive statement of the agreement between the parties and supersedes all proposals,
oral or written, and all other prior or contemporaneous communications between the parties
relating to the subject matter herein.
14. Cooperative Purchasing
The Washington State Interlocal Cooperation Act RCW 39.34 provides that other
governmental agencies may purchase goods and services based on this Contract in
accordance with the terms and prices indicated herein if all parties are agreeable. Each public
agency shall formulate a separate contract with Tieton Group, incorporating the terms and
conditions of this Contract with Client. Client shall incur no liability in connection with such
contracts or purchases by other public agencies thereunder. It will be Tieton Group's
responsibility to inform such public agencies of this Contract. Tieton Group shall invoice such
public agencies as separate entities.
15. Assignment and Subcontracting
No portion of this Agreement may be assigned or subcontracted to any other individual, firm
or entity without the express and prior written approval of the Client.
16. Right to Review
This contract is subject to review by any Federal or State auditor, or the Kittitas County
Auditor. The Client or its designee shall have the right to review and monitor the financial and
service components of this program by whatever means are deemed expedient by the Client.
Such review may occur with or without notice, and may include, but is not limited to, on-site
inspection by Client agents or employees, inspection of all records or other materials which
the Client deems pertinent to the Agreement and its performance, and any and all
communications with or evaluation by service recipients under this Agreement. Tieton Group
shall preserve and maintain all financial records and records relating to the performance of
work under this Agreement for 6 years after contract termination, and shall make them
available for such review, within Kittitas County, State of Washington, upon request.
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17. Industrial Insurance Waiver
With respect to the performance of this Agreement and as to claims against the Client, its
Additional Insured's, officers, agents and employees, Tieton Group expressly waives its
immunity under Title 51 of the Revised Code of Washington, the Industrial Insurance Act, for
injuries to its employees and agrees that the obligations to indemnify, defend and hold
harmless provided in this agreement extend to any claim brought by or on behalf of any
employee of Tieton Group. This waiver is mutually negotiated by the parties to this
Agreement.
18. Tieton Group Commitments, Warranties and Representations:
Tieton Group represents and warrants to the Client as follows:
Tieton Group is duly incorporated, validly existing and in good standing under
the laws of the State of Washington, and has all requisite corporate power and
authority to enter into and to perform its obligations under this Agreement.
Tieton Group has the authority to execute this Agreement, to make the
representations and warranties set forth in it and to perform the obligations
under this Agreement in accordance with its terms.
This Agreement has been validly executed by an authorized representative of
Tieton Group and constitutes a valid and legally binding and enforceable
obligation of Tieton Group.
Tieton Group has or will obtain prior to the commencement date such licenses,
permits and other authorizations from federal, state and other governmental
authorities, as are necessary for the performance of its obligations under this
Agreement.
Tieton Group is not in violation of any applicable law, ordinance or regulation
the consequence of which will or may materially affect Tieton Group's ability to
perform its obligations under this Agreement. Tieton Group is not subject to
any order or judgment of any court, tribunal or governmental agency which
materially and adversely affects its operations or assets in the State of
Washington, or its ability to perform its obligations under this Agreement.
Tieton Group certifies that that it is not presently debarred, suspended,
proposed for debarment, declared ineligible or voluntarily excluded from
covered transactions by any Federal department or agency.
None of the representations or warranties in this Agreement, and none of the documents,
statements, certificates or schedules furnished or to be furnished by Tieton Group pursuant
hereto or in connection with the performance of the obligations contemplated under this
Agreement, contains or will contain any untrue statement of a material fact or omits or will
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Kittitas County
omit to state a material fact necessary to make the statements of fact contained therein not
misleading.
19. Severability
If any term or condition of this Agreement or the application thereof to any person(s) or
circumstances is held invalid, such invalidity shall not affect other terms, conditions or
applications which can be given effect without the invalid term, condition or application. To
this end, the terms and conditions of this Agreement are declared severable.
20. Miscellaneous
The Client's failure or delay to insist upon strict performance of any of the provisions of
this Agreement or to exercise any rights or remedies under this Agreement shall not be
construed as a waiver or relinquishment to any extent of its right to assert or rely upon
any such provisions, rights or remedies in that or any other instance; rather the same
shall be and remain in full force and effect.
This Agreement embodies the entire Agreement between the Client and Tieton Group,
and supersedes any and all prior agreements, regarding the Work. No change,
amendment or modification of any provisions of this Agreement shall be valid unless
set forth in a written instrument signed by the party to be bound thereby.
The rights and remedies of the Client set forth in any provision of this Agreement are in
addition to and do not in any way limit any other rights of remedies afforded to the
Client by any other provisions of this Agreement, or by law.
21. Waiver
Waiver of any breach or condition of this Agreement shall not be deemed a waiver of any prior
or subsequent breach. No terms or conditions of this Agreement shall be held to be waived,
modified or deleted except by an instrument, in writing, signed by the parties hereto.
22. Nondiscrimination
In the performance of this Agreement, Tieton Group will not discriminate against any
employee or applicant for employment on the grounds of race, creed, color, national
origin, sex, sexual orientation, marital status, age or the presence of any sensory,
mental or physical handicap; provided that the prohibition against discrimination in
employment because of handicap shall not apply if the particular disability prevents
the proper performance of the particular worker involved. Tieton Group shall ensure
that applicants are employed, and that employees are treated during employment
without discrimination because of their race, creed, color, national origin, sex, sexual
orientation, marital status, age or the presence of any sensory, mental or physical
handicap. Such action shall include, but not be limited to: employment, upgrading,
demotion or transfers, recruitment or recruitment advertising, layoff or termination,
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rates of pay or other forms of compensation, and programs for training including
apprenticeships. Tieton Group shall take such action with respect to this Agreement as
may be required to ensure full compliance with local, state and federal laws prohibiting
discrimination in employment.
Tieton Group will not discriminate against any recipient of any services or benefits
provided for in this Agreement on the grounds of race, creed, color, national origin,
sex, sexual orientation, marital status, age or the presence of any sensory, mental or
physical handicap.
If any assignment and/or subcontracting has been authorized by the Client, said
assignment or subcontract shall include appropriate safeguards against discrimination.
Tieton Group shall take such action as may be required to ensure full compliance
with the provisions in the immediately preceding paragraphs herein.
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IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by
their respective duly authorized representatives as of the day and year first above written.
Tieton Group LLC
Signed:
y
Name:
Kittitas County
Signed:
Name:
Title: Title:
Date: �7 Date:
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TiE-=T(6n
Statement of Work GPOUP
LLC
Kittitas County HIPAA Security Rule Assessment
Submitted To:
Kittitas County
205 W 5t' Ave
Ellensburg, WA 98926
Client Contact: Lisa Young
Human Resource Director/Risk Manager
lisa.young@co.kiftitas.wa.us
(509) 962-7084
Submitted by:
Tieton Group LLC
603 Ferncrest Drive
Yakima, WA 98901
Engagement Contact: Gene F Pugnetti
E-mail: pug netti Oieton.com
Phone: (509)962-7084
Notice: This proposal includes data that shall not be disclosed outside Client, except as required by public disclosure laws,
and shall not be duplicated, used, or disclosed—in whole or in part—for any purpose other than to evaluate this proposal. If,
however, a contract is awarded to this offer or as a result of --or in connection with—the submission of this data, Client shall
have the right to duplicate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not
limit Client's right to use information contained in this data if it is obtained from another source without restriction. The data
subject to this restriction are contained in all sheets of this document.
Statement of Work
This Statement of Work is entered into and made effective this day _/_/ 2017 (Effective
Date") by and between Tieton Group LLC ("Tieton Group") and Kittitas County ("Client").
This Statement of Work is governed by the terms and conditions set forth in the Tieton Group
LLC Master Services Agreement, mutually executed between Tieton Group and Kittitas County
on / /2017.
Proiect Scone
Tieton Group LLC will conduct an assessment of the current HIPAA information security controls
implemented at Kittitas County. This will include interviews with County staff and review of
County policies, standards, practices and processes. The assessment results will be compared
with the HIPAA Security Rule standard of security controls in order to determine any gaps that
may exist. The assessment and associated deliverable are intended to underscore those areas
where the county is doing well in addressing HIPAA security requirements and also highlight
those areas where further attention is needed.
Project Objectives:
Provide rapid determination of the gaps between current practices and the HIPAA
Security Rule requirements. The HIPAA Security Rule requirements include:
a. 164.308 Administration Safeguards
b. 164.310 Physical Safeguards
c. 164.312 Technical Safeguards
d. 164.314 Organizational Requirements
• Generate a summary list of recommended next steps that outlines a HIPAA compliance
roadmap.
• Provide a prioritization to the current level of ePHI data risk by ranking issues found
High, Medium and Low.
• Provide documentation of recommended corrective actions to mitigate the identified
security exposures.
• Provide practical solutions to mitigate the deficiencies.
• As an initial phase of this project, Tieton Group will first confirm which county
departments should be included in the scope of this HIPAA assessment.
The proposed HIPAA Gap Assessment is not a compliance audit. It is an assessment of the
current state of Kittitas County documented and undocumented policies, standards, practices
and processes as measured against the HIPAA Security Rule requirements.
Project Methodology:
Gene Pugnetti of Tieton Group will visit Kittitas County facilities and conduct interviews with
Kittitas County personnel regarding their roles and responsibilities, and their view on the
security of the County's HIPAA related information assets. These visits will also be conducted to
observe, research and collect any current HIPAA policy documentation supporting information
security at Kittitas County.
Tieton Group will conduct up to 16 hours of interviews with various groups or individuals at
Kittitas County who fall under the HIPAA guidelines and requirements. These include, but may
not be limited to:
1. Public Health
2. Department of Corrections
3. Juvenile Detention Services
4. Human Resources
5. Information Technology
6. Community Development Services
Note: As an initial phase of this project, Tieton Group will first confirm which county
departments should be included in the scope of this HIPAA assessment.
Deliverable
Tieton Group will provide a written deliverable that summarizes the strengths and weaknesses
found during the engagement. A ranking by risk of the gaps found will also be included, along
with recommendations. The deliverable will include the following sections:
Introduction
Methodology
Results Summary
Results Detail
Maintaining Your Security Program
Identifying YourAssets
Managing Access to Your Assets
Managing the Integrity of Your ePHI
Managing Your Media
Managing Your Facilities
Managing Your Workforce
Educating Your Workforce
Managing Your Vendors
Continuing Your Operations
Auditing Your Operations
Managing Incidents
Upon approval of the draft deliverable, Tieton Group will conduct a de -brief session at the Client
offices, which will review the findings and recommendations from the assessment.
Assumptions
In order to assure the success of the engagement, a Client representative will assist with
scheduling all interviews and activities for the duration of the agreement.
During this engagement, Tieton Group will not conduct a vulnerability assessment, network
mapping and network monitoring on control system networks. Any vulnerabilities, sensitive data,
or configuration data found will not be exploited or disclosed except to specified client staff. This
process should not interrupt any processes or services, or cause any impact to the availability of
operations.
Chanae Control
Tieton Group has made every attempt to accurately estimate time required to successfully
complete the project (see "Cost and Schedule"). Client acknowledges and agrees that if
impediments, complications, or Client requested changes in scope arise, these factors are out
of the control of Tieton Group, and the length of the project and associated price could be
impacted.
Examples of valid impediments, complications, and changes in scope consist of (but are not
limited to):
• Client or third party initiated delay where Client or third party (system or network
provider) is not prepared to allow Tieton Group to begin work on the agreed upon start
date thus resulting in additional cost to Tieton Group for resources that have been sent
to Client site but cannot begin the services.
• Client provided information necessary for timely delivery by Tieton Group is not accurate.
• Inability to access equipment or personnel that are required to complete the project.
• Client increases the scope of services requiring additional labor, hardware, software,
materials, travel, lodging, meals, or other direct costs.
If any change(s) from impediments, complications, or Client changes in the scope of services
cause an increase or decrease in the price or level of effort of the Statement of Work, or the
time required for the performance of any part of the work to be accomplished hereunder,
whether or not such work is specifically identified in the written change, then the price, delivery
schedules and other affected provision(s), if any, as applicable, shall be equitably adjusted and
this Statement of Work shall be modified in writing by the mutual agreement of the parties in
accordance with this section.
Cost and Schedule
Costs:
This SOW is priced at a fixed fee of $20,000. Travel and other direct costs for the described effort
are not included in this price and shall be reimbursed by Client at actual cost, provided such costs
are approved in advance by Client. Meals shall be paid if the Tieton Group representative(s) are
in travel status to/from the Client's place of business or while work is being performed at the
Client's location. However, the total amount of costs billed to the Client shall not exceed $500,
unless otherwise approved by the Client, in writing, in advance.
Schedule:
Tieton Group will complete all work described in this Statement of Work, including a "de -brief
session", within eight (8) weeks after execution of the Professional Services Master Agreement.
Insurance
Proof of Insurance:
The Contractor shall secure and maintain in effect at all times during performance of the Work
such insurance as will protect Contractor, its Support and the Additional Insured's from all claims,
losses, harm, costs, liabilities, damages and expenses arising out of personal injury (including
death) or property damage that may result from performance of the work or this Agreement,
whether such performance is by Contractor or any of its Support.
All insurance shall be issued by companies admitted to do business in the State of Washington
and have a rating of A-, Class VI I or better in the most recently published edition of Best's Reports
unless otherwise approved by the County. If an insurer is not admitted, all insurance policies and
procedures for issuing the insurance policies must comply with Chapter 48.15 RCW and 284-15
WAC.
The Contractor shall provide proof of insurance for:
Commercial General Liability covering the risks of bodily injury (including death),
property damage and personal injury, including coverage for contractual liability, with a
limit of not less than $1 million per occurrence/$2 million general aggregate;
Professional Liability Errors and Omissions insurance as follows: Professional Liability
Errors and Omissions, with coverage of not less than $1 million per occurrence/$2
million general aggregate.
Contractor shall furnish the Customer a Certificate of Insurance with Endorsement as evidence
that policies providing insurance required by this Agreement are in full force and effect. Contractor
hereby waives all rights of recourse, including any right to which another may be subrogated,
against Kittitas County for personal injury, including death, and property damage. Contractor's
insurance policies required above shall be primary insurance and shall be non-contributing with
any other insurance maintained by Kittitas County.
The Contractor shall assume full responsibility for all loss or damage from any cause whatsoever
to any tools, Contractor's employee -owned tools, machinery, equipment, or motor vehicles owned
or rented by the Contractor, or the Contractor's agents, suppliers or contractors as well as to any
temporary structures, scaffolding and protective fences.
The Contractor shall have sole responsibility for ensuring the insurance coverage and limits
required are obtained by subcontractors.
NOTE: No contract shall form until and unless a copy of the Certificate of Insurance with
Endorsement, properly completed and in the amount required, is attached hereto.
Project Contacts
Client Contact Information
Name:
Kittitas County, Washington
Client Project Sponsor:
Lisa Young, Human Resources Director/Risk
Manager
E -Mail Address:
lisa.young@co.Kittitas.wa.us
Mailing Address:
205 W 5111 Ave, Ellensburg, WA 98926
Phone Number:
(509) 962-7084
Tieton Group LLC Contact Information
Project Contact Name:
Gene F Pugnetti
E -Mail Address
pugnetti@tieton.com
Mailing Address:
603 Ferncrest Drive
Yakima, WA 98901
Phone Number:
(509) 469-5566
Signatures
IN WITNESS WHEREOF, the parties have caused this Statement of Work to be executed and do each hereby
warrant and represent that their respective signatory whose signature appears below has been and is on the date of
this Statement of Work duly authorized by all necessary and appropriate corporate action to execute this Statement
of Work.
PAYMENT
A purchase order has been approved and a copy is attached to this SOW.
My organization does not issue purchase orders for these product and/or services ordered. In order to
ensure correct and timely invoicing, I have provided a reference number and a billing address to be
identified on the invoice
Reference #
Billing address:
Tieton Group LLC
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Printed Name: - -\fl;�
Signature:
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Kittitas County
Printed Name:
Signature:
Title:
Date: