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PROFESSIONAL SERVICES MASTER AGREEMENT T IE Tin GROUP LLC This Professional Services Master Agreement ("Agreement") dated as of .1./1/2017 ("Effective Date") is made by and between Tieton Group LLC, a Washington Limited Liability Company with its principal office located at 603 Ferncrest Drive, Yakima, WA, 98901 (Tieton Group) and Kittitas County, with its principal office located at 205 W 5th Ave, Ellensburg, WA 98926 (the "Client"). The parties hereto intending to be legally bound hereby, agree as follows: 1. Scope of Service Tieton Group and Client will develop and enter into one or more work orders for Professional Services, incorporating a description of the specific services requested by Client (each, and as modified in writing by the parties from time to time, statements of work (SOW». If applicable, each SOW will describe items specifically required to be delivered by Tieton Group to Client, if any (the "Deliverables"), and if applicable, the acceptance criteria for each of the Deliverables. Further, each SOW will set forth, among other things, project scope, various project activities and tasks to be performed by the parties, and roles and responsibilities of the parties. Each SOW shall specifically identify this Agreement and indicate that it is subject to the terms hereof. To the extent there are any conflicts or inconsistencies between this Agreement and any SOW, except as regards Sections 2 or 3 herein, the provisions of this Agreement shall govern and control. Tieton Group will provide to Client those services described as its obligation in each SOW (collectively, the "Services"). 2. Fees Client shall pay to Tieton Group the fees and other compensation set forth in each SOW. 3. Invoicing and Payment Unless otherwise specified and agreed to, Tieton Group will invoice Client for all fees, charges and reimbursable items on a monthly basis and upon completion of project or engagement. Client agrees to pay the invoiced amount in full within thirty (30) days of the date of each invoice. However, Client reserves the right to retain and/or withhold up to 25% of any amount owing to Tieton Group until Tieton Group has completed all duties under this Agreement to Client's satisfaction. Once Tieton Group has completed all duties to Client's satisfaction, the Client will pay any remaining balance within thirty (30) days of invoice. Client's payment to Tieton Group shall be based upon billings, supported by documentation of