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<br />Page | 37 <br /> HEN Facility Support <br />Lease payments and other facility costs are allowable with HEN funding for transitional housing <br />(Section 1.4.1.2) and permanent housing (Section 1.4.2). Emergency shelter is not allowable. <br /> <br />HEN facility support must be proportionally billed according to an estimate of the number of HEN <br />households expected to occupy the facility. <br /> Maintenance Activities vs. Building Rehabilitation <br />Building maintenance is an allowable facility support expenses. <br /> <br />Maintenance activities include cleaning activities; protective or preventative measures to keep a <br />building, its systems, and its grounds in working order; and replacement of existing appliances or <br />objects that are not fixtures or part of the building. Maintenance activities should fix, but not make <br />improvements that would add value to the building. <br /> <br />Maintenance activities do not include the repair or replacement of fixtures or parts of the building . A <br />fixture is an object that is physically attached to the building and cannot be removed without damage <br />to the building. Fixtures also include, but are not limited to, kitchen cabinets, built in shelves, toilets, <br />light fixtures, staircases, crown molding, sinks and bathtubs. Maintenance activities do not include the <br />installment or replacement of systems designed for occupant comfort and safety such as HVAC, electrical <br />or mechanical systems, sanitation, fire suppression, and plumbing. <br /> <br />Building rehabilitation and capital improvements are not allowable facility support expenses. <br /> <br />These typically include those items that are done building-wide or affect a large portion of the property <br />such as roof replacement, exterior/interior common area painting, major repairs of building <br />components, etc. See Appendix F: Examples of Maintenance Activities. <br />6.3 Operations <br />Operations expenses are directly attributable (direct costs) to a particular program or to the homeless <br />crisis response system. <br />✓ Salaries and benefits (including overtime and bonus pay) for staff costs directly attributable to <br />the program or to the homeless system, including but not limited to program staff, information <br />technology (IT) staff, human resources (HR) staff, bookkeeping staff, and accounting staff. <br />✓ Office space, utilities, supplies, phone, internet. <br />✓ Training related to grant management and/or service delivery, including conference attendance <br />and associated registration fees. Travel for program outreach and attendance at trainings or <br />conferences (economy airfare, other transportation, lodging and food necessary during periods <br />of required travel) can be reimbursed in accordance with the State of Washington Office of <br />Financial Management Travel Regulations. Employee commutes to and from their regular work <br />location, even if related to travel, are not reimbursable. Any single travel related expense over <br />$50 must have a receipt submitted with the reimbursement request. Lodging receipts must <br />identify the name of the approved traveler and the room rate shown separately from taxes and <br />fees. <br />• Exceptions to the maximum allowable lodging rates must comply with the State <br />Administrative and Accounting Manual 10.30.20 and must receive prior written