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'|.4. 15. 16. 13 DSHS Central Contract Services 6017CF County Program Agreement (10-31-2017) Special Terms and Conditions or volunteer of the Contractor or a subcontractor, is investigated by DSHS or a local, county, state or federal agency regarding any matter that, if ultimately established, could either. (1) Result in a conviction for violating a local, state or federal law. (2) ln the sole judgment of DSHS, adversely affect the delivery of services under this contract or the health, safety or welfare of DSHS Students. b. DSHS may also take other lesser action, including, but not limited to, disallowing a staff member, employee, or other individual associated with the Contractor or a subcontractor, from providing services, or from having contact with DSHS Students, until the investigation is concluded and a final determination made by the investigating agency f tnconclusive or unsubstantiated' Removal of lndividuals from Performing Services a. ln the event that any of the Contractor's employees, subcontractors, or volunteers who provide services under this Contract do not meet qualifications required by this Contract or do not perform the services as required in this contract, DSHS may require that Contractor remove such individual from providing services to DSHS Students under this contract. b. DSHS shall notify the Contractor of this decision verbally and in writing and the Contractor shall, within 24 hours, remove that individualfrom providing direct services to DSHS Students. Failure to do so may result in a Corrective Action Plan. Compliance with Corrective Action Plan ln the event that DSHS identifies deficiencies in Contractor's performance under this Contract, DSHS may establish a Corrective Action Plan When presented with a Corrective Action Plan, Contractor agrees to undertake the actions specified in the plan within the timeframes given to correct the deficiencies. Contractor's failure to do so shall be grounds for termination of this Contract. Order of Precedence in DVR Process ln the event of any inconsistency or conflict between the Terms and Conditions of this Contract and the DVR Service Delivery Outcome Plan (SDOP) and the Authorization for Purchase (AFP), the inconsistency or conflict shall be resolved by giving precedence this contract in its entirety. Terms or conditions that are more restrictive, specific, ol particular than those contained in this contract shall not be construed as being inconsistent or in conflict' Disputes When a dispute arises over an issue concerning the terms of this Contract, the following process is used to address the disPute: a. The Contractor and DVR shall attempt to resolve the dispute through informal means between the Contractor and the assigned DVR Counselor. For those contracts where a DVR Counselor is not assigned, the Contractor shall attempt to resolve the dispute with the contact person identified on the first page of the contract. b. lf the Contractor is not satisfied with the outcome of the resolution with the DVR Counselor or DSHS contact person, the Contractor may submit a request for review of the disputed issue, in writing, for review within thirty (30) business days of the outcome to: Page 14