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<br />OpenGov End User License Agreement Revised May 5, 2025
<br />accounts, passwords and files, in accordance with industry standards, and (c) all uses of
<br />Customer user accounts by any party other than OpenGov. OpenGov is not responsible
<br />for the operation, support, or security of any third-party software, systems, or services
<br />not provided by OpenGov.
<br />3.3. Data Processing Addendum. To the extent OpenGov processes any Customer Data that
<br />contains personal information, personally identifiable information, or sensitive personal
<br />information on behalf of Customer in the course of providing the Software Services and
<br />Professional Services under this Agreement, the Parties agree to comply with the terms
<br />of the Data Processing Addendum, located at https://opengov.com/data-processing-
<br />addendum, which is incorporated into this Agreement by reference.
<br />4. Intellectual Property Rights; License Grants; Access to Customer Data
<br />4.1. OpenGov’s Intellectual Property Rights. OpenGov exclusively owns and retains all
<br />right, title, and interest to the Software Services, Professional Services,
<br />Documentation, and Product Documentation, including all Intellectual Property Rights
<br />therein. This includes, without limitation, all underlying technology, software, user
<br />interfaces, visual design elements (such as the “look and feel”), custom fonts, graphics,
<br />workflows, button icons, and any derivative works (e.g., enhancements, modifications,
<br />or corrections), including but not limited to those that are created in connection with or
<br />through the use of the Software Services, Professional Services, Documentation, or
<br />Product Documentation. Customer may not reproduce, modify, distribute, or create
<br />derivative works based on any part of the Software Services, in whole or in part, without
<br />OpenGov’s prior written consent.
<br />4.2. License Grant to Customer. OpenGov grants Customer a non-exclusive, non-
<br />transferable, non-sublicensable, royalty-free license to use the Software Services,
<br />Documentation, and Product Documentation during the Subscription Term for its
<br />internal use and the purpose as described in this Agreement. No additional rights or
<br />licenses shall be deemed granted.
<br />4.3. Customer’s Intellectual Property Rights. Customer retains all right, title, and interest,
<br />including all Intellectual Property Rights, in and to Customer Data. Customer grants
<br />OpenGov and its authorized partners (such as cloud hosting providers) a non-exclusive,
<br />royalty-free license to access, use, store, edit, reformat, and otherwise process
<br />Customer Data for the purpose of providing, maintaining, developing, and improving
<br />OpenGov’s products and services.
<br />4.4. Aggregated and Anonymized Data. Customer agrees that OpenGov and its authorized
<br />partners may use aggregated and anonymized data derived from Customer Data to
<br />provide, maintain, develop, and improve OpenGov’s products and services, to provide
<br />general customer service support and improvements, and to perform data and usage
<br />analytics. Any insights, developments, or improvements arising from such aggregated,
<br />anonymized data shall be owned by OpenGov.
<br />4.5. Access to Customer Data. Customer may download Customer Data from the Software
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