STREAMLINE - Service Agreement partially signed

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disclose it by any means to any person except with the Company's approval, and only to the extent necessary to perform the services under this Agreement. This prohibition also applies to Client's employees, agents, and subcontractors. On termination of this Agreement, Client will return any confidential information in Client's possession to Company. 9.3 Artificial Intelligence: The Company hereby provides explicit disclosure that it incorporates Artificial Intelligence (AI) within its proprietary software to enhance and perform various aspects of the "Company Services" as defined and provided under this Agreement. This - integration is made for purposes of transparency and includes Al functionalities for data processing and information extraction, such as reading and parsing incident narratives, department ordinances, and fee schedules to obtain billing information or highlight billable actions. Furthermore, Al is utilized to support invoice generation, address cleanup and validation for data management, customer assistance and product support, and document creation. Al also assists in communication by processing phone conversations and aiding in customer correspondence via email or the Company's ticketing system, and contributes to reporting and analytics. Internally, Al is employed for aspects of software development, including code creation, quality control, and product testing. The Company explicitly states its commitment to ensuring its Al practices are responsible, ethical, and subject to continuous evaluation and improvement to align with Client needs and expectations. ARTICLE 10 INDEMNIFICATION 10.1. Indemnification: To the extent permitted by applicable law, the Company will indemnify and hold the Client harmless from and against any and all loss, damage, liability, claims and/or injury resulting from all actions performed by the Company, or its agents on the Company's behalf, in connection with this Agreement. However, this indemnification shall not apply with respect to any legal cause, action or consequential liability or losses as a result from inaccurate or incomplete information or unfounded or unreasonable submissions furnished to the Company by the Client nor shall it apply to any act, omission or negligence of the Client. 10.2 Insurance: The Company shall secure and maintain in effect at all times during performance of work under this Agreement such insurance as will protect Company, its employees and agents from all claims losses harm costs liabilities damages and expenses arising out of Company's performance under this Agreement, including but not limited to personal injury (including death) or property damage All insurance shall be issued by companies admitted to do business in the State of Washington and have a rating of A-, Class VII or better in the most recently published edition of Best's Reports unless otherwise approved by the County If an insurer is not admitted all insurance policies and procedures for issuing the insurance policies must comply with Chapter 48.15 RCW and 284-15 WAC. At a minimum, Contractor shall maintain and provide proof of Commercial General Liability Insurance (with cyber liability/data breach coverage) with coverage limits not less than $1,000,000 per occurrence for all covered losses. The policy must include coverage for be endorsed to include the County and its officials, employees and agents as additional insureds. ARTICLE 11 GENERAL PROVISIONS 11.1. Governing Law: This Agreement shall be governed in all respects by the laws of the State of Washington, without giving effect to any choice or conflict of law provision or rule.