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interpretation of this Agreement, or any other clairn or cause of action hereunder, whether sounding in tort, contract orunder stahrte (a'Dispute') shall first be addressed by exhausting the applicable policies andprocedures pertaining to claims payment, credentialing, utilization management, or other programs. If, at the conclusion of these applicable procedures, the matter is not resolved to the satisfaction of the Provider Party and the Administrator Party, or if there are no such policies, their the Provicler Party and the Administrator Party agree that they will ergage in a period of good faith negotiations between their designated representatives who have authority to settle the Dispute, which negotiations may be initiated by either the Provider Party or the Administrator Parly upon written request to the other, provided such request takes place within one year of the date on which the requesting party first had, or reasonably should have had, knowledge of the event(s) giving rise to the Dispute. Administrator Party must render a decision on a Provider Parby oomplaint within a reasonable time for the type of dispute. In the case of billing disputes, the Administrator Party must render a decision within 30 days of a cornplaint. If a written complaint is submitted by the Provider Pmty and the Administrator Party does not grant or reject such written complaini lrrithin 30 days, then the Provider Party may, but is not required to, choose to proceed as if the complaint is rejected. and submit the complaint to nonbinding mediation. Alternatively, if the matter has not been resolved within 60 days of such request, either the Provider Party or the Adminiskator Party may initiate arbikation purzuani to Section 6,2 below by providing a writteir request to the other party. The other party may, but is not required to, consent to such binding arbitration process. 6.2. Artitration. IfmuhmllyagrceduponbytheProviderPartyandtheAdministratorParty,eitherofthe Provider Party and the AdministratorParty wishing to pursue the Dispute as provided in Section 6.1 may submit it to binding arbitration conducted in accordance with the Commercial Arbibation Rules of the American Arbitration Associaxion ("AAA"). In no event may any arbitration be initiated more than I year following, as applicable, the end of the 60 day negotiation pe,riod set forth in Section 6.1 , or the date of notice of temrination. Arbitration proceedings shall be conducted by an arbitrator chosen from the National Healthcare Panel at a mutually agre€d upon location within the State. Any arbitration in which the total amount in controversy is less than $100,000 shall be conducted in a single hearing day. The Parfies and the Contracted Providers, on behalf of themselves and those that they may now or hereafter represent, agree to and do hereby waive any right to pursug on a class basis, any Diqpute. Each ofthe Provider Party and the Adminishator Party shall bear its own costs and attorneys' fees related to the arbitration except that the AAA's admiuistralive fees, all arbitrator compensation and travel and other expense$, and al1 costs of any proofproduced at the direct request ofthe arbitrator shall be borne equally by the applicable parties, and the arbitrator shall not have the authority to order otherwise. The existence of a Dispute or arbitration proceeding shall not in and of itself constitute cause for terrrination of this Agreement, Except as hereafter provicled during an arbitration proceeding, each of the Provider Party and the Administrator Party shall continue to perform its obligations under this Agreement pending the decision of the arbitrator, Nothing herein shall bar either the Provider Party or the Administrator Party from seeking emergency injunctive relief to preclude any actual or perceived breach of this Agreement. Nothing contained inthis Article VI shall limit a Party's right to terrninate this Agreemont with orwithout cause in accotdance with Section 7.2. Nothing herein shall be construed to require altematiye dispute reeolution to the exclusion ofjudicial remedies. ARTICLE VII - TERM AND TERMINATION 7.1,. Term, This Agreement is effective as of the Effective Date, and will remain in effeet for an initial term ('Tnitial Term') of 1 year, a{ter which it will automatically renew for successive terms of one year each (each a "Rsnewal Term'), unless this Agreement is sooner terminated as provided in this Agreement or either Party gives the other Party written notice of non-renewal of this Agreement not less than i80 days prior to the end of the then- cufrent term. 7.2. Termination. This Agreernent, or the participation of Provider or a Contracted Provider as a Participating Provider in onc or more Products, may be tenninated or suspencled as set forth below. 7.2.1. U.S.o-n Notice. This Agreement may be tenninated by either Party giving the other Party at least 180 days' prior written notice of zuch termination. PPA WA - I(ttitas CountyPublic I-Iealth - 05.07.2025 - ICMProviderAgreement_360268 Page 12 of24