SHJ25-007 Kittitas County and Wellpoint Agreement - PARTIALLY EXECUTED

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5.1 Indemnification of State. In addition to the Indemnification provision of the Agreement, Provider shall indemnify and hold harmless the State, its agencies, officers, and employees from all claims and suits, including court costs, attorney's fees, and other expenses, brought because of injuries or damages received or sustained by any person, persons, or property that is caused by any act or omission of Provider. 5.2 This provision intentionally left blank 5.3 State Agency Government Contract. Provider shall comply with the terms applicable to providers set forth in the Government Contract, including incorporated documents, between Plan and the applicable State Agency, which applicable terms are incorporated herein by reference. Nothing in this Attachment shall be construed to terminate or reduce the legal responsibility of Wellpoint to State Agency to ensure that all activities under the Government Contract are carried out. Wellpoint shall afford Provider access to all necessary training and information to enable Provider to carry out its responsibilities under the Government Contract. Documents, procedures, and other administrative policies and programs referenced in the Government Contract must be available for review by the Provider prior to contracting. 5.4 Performance Within the U.S. Provider agrees that all services to be performed herein shall be performed in the United States of America. Breach, or anticipated breach, of the foregoing shall be a material breach of this Attachment and, without limitation of remedies, shall be cause for immediate termination of the Agreement and this Attachment. 5.5 No Payment Outside the United States. Provider agrees that Wellpoint shall not provide any payments for items or services provided under the Agreement to any financial institution or entity located outside the United States of America. 5.6 Americans with Disabilities Act Compliance. Provider shall make reasonable accommodation for Medicaid Members with disabilities, in accord with the Americans with Disabilities Act, for all services and shall assure physical and communication barriers shall not inhibit Medicaid Members with disabilities from obtaining such services. 5.7 Interpreter Services. In compliance with 42 CFR 438.10(c)(4), Provider shall assure that interpreter services are provided for Medicaid Members with a primary language other than English, free of charge. Provider shall also provide interpreter services for all interactions between such Medicaid Members and Provider including, but not limited to: all appointments, emergency services, and all steps necessary to file grievances and appeals. 5.8 Readability. Provider shall ensure that all written information provided to Medicaid Members is accurate, is not misleading, is comprehensible to its intended audience, is designed to provide the greatest degree of understanding, and is written at the sixth grade reading level. All such written materials must have the written approval of Wellpoint prior to use. 5.9 Coordination of Benefits/Third Party Liability. In addition to the Coordination of Benefits/Subrogation provision of the Agreement, Provider understands and agrees thatwhen a Medicaid Member is covered by two or more plans, the primary plan must pay or provide its benefits as if the Medicaid Program did not exist. Provider acknowledges and agrees that claims payments made by Wellpoint pursuant to Medicaid Program requirements are subject to Medicaid Program requirements regarding third party liability. Provider shall cooperate with Wellpoint's policies and procedures related to third party liability recovery in the event claims for services rendered by Provider to a Medicaid Member are related to an illness or injury for which a third party may be liable, including, without limitation, claims that may be covered by automobile insurance, workers' compensation coverage, other health insurance, or otherwise give rise to a claim for third party liability, coordination of benefits or subrogation (to the extent permitted by Regulatory Requirements). Provider shall take all reasonable actions required by Wellpoint to assist Wellpoint in obtaining such recoveries, including executing any appropriate documents reasonably requested by Wellpoint to enforce such claims or to assign any payments to Wellpoint. However Provider and Wellpoint shall not refuse or reduce services provided under this agreement solely due to the existence of similar benefits under any other health care contract. In addition Wellpoint shall pay claims for prenatal care and preventive pediatric care and shall seek reimbursement from such third parties. 5.10 Appointment Waiting Times. Provider shall offer hours of operation that are no less than the hours of operation offered to patients with other insurance coverage, including but not limited to commercial health plans. If Provider is a primary care physician, Provider is encouraged to offer after-hours office care to Medicaid Washington Enlerprlse Provider Agreement Medicaid Attachment 22 1183932156 0 2024 July— Wellpoint Washington, Inc. 05/05/2025