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SH23-027 Customer Implementatoin Guide LE
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2025-02-18 10:00 AM - Commissioners' Agenda
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SH23-027 Customer Implementatoin Guide LE
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Last modified
2/13/2025 12:08:39 PM
Creation date
2/13/2025 12:05:35 PM
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Meeting
Date
2/18/2025
Meeting title
Commissioners' Agenda
Location
Commissioners' Auditorium
Address
205 West 5th Room 109 - Ellensburg
Meeting type
Regular
Meeting document type
Supporting documentation
Supplemental fields
Item
Request to Acknowledge a Contract between Kittitas County and Flock Group, Inc., for Adding Flock Cameras and the Data-Sharing Capabilities of this System in Kittitas County
Order
3
Placement
Consent Agenda
Row ID
127511
Type
Contract
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Implementation Timeline <br />This timeline provides general guidance and understanding of your installation <br />process. While we typically complete installations 6-8 weeks after locations have <br />been finalized, delays can occur as noted in the timeline below: <br />REVIEW LOCATIONS 41 Confirm Camera Locations With Your Sales Representative <br />FLOCK: Your sales representative will present several viable options for camera locations <br />CUSTOMER: Review Deployment Plan & approve camera locations <br />PLEASE NOTE: If Public Works is required to move forward, please obtain approval <br />FINALIZE LOCATIONS * Prepare For Finalized Camera Locations <br />FLOCK: Confirm Deployment Plane and signed agreement. Flock will move forward with <br />next steps for locations that don't need permits (minimum 10 locations needed to move <br />forward with partial installation) <br />CUSTOMER: Prepare the below items, as needed <br />• If permits are required, begin application process <br />• If camera will be AC -powered, hire an electrician/street department <br />STEP 1 I1P Conduct On -site Survey & Place Flags <br />FLOCK: Flock technician conducts site survey to (1) evaluate/reconfirm solar or power <br />access, (2) check line of sight to the road, and (3) evaluate/reconfirm cellular service in <br />the area. When the technician deems the locations suitable, s/he will place a white flag <br />at each spot <br />PLEASE NOTE: If the initially determined locations don't meet Flock standards, we will <br />evaluate a new location, obtain customer approval, and redo a site survey. This may <br />push timeline for installation <br />STEP 2 Call 811 <br />FLOCK: Flock Safety will coordinate with Call 811 to mark each camera location for <br />underground utilities within a 10-foot radius <br />PLEASE NOTE: Call 811 is a government service, so turnaround times may vary and is <br />outside of Flock control <br />STEP 3 • Schedule Installation <br />FLOCK: Flock will (1) ship any site specific material that the technician does not have <br />locally (2) schedule the installation date <br />STEP 4 0 Install & Validate Cameras <br />FLOCK: After installation, your Onboarding Specialist will confirm that cameras are <br />capturing footage well and functioning properly. They will then give you full access to <br />the system along with helpful training resources <br />ONGOING -AS NEEDED 4P Finalize Any Installation Needs <br />FLOCK: While we typically complete installations within 4 weeks of finalizing locations, <br />delays may occur due to external factors. In these instances, we will continue to work <br />through this process until your cameras are fully installed and operational <br />Bock safety 2 <br />
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