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Overall Terms & Termination Terms and Conditions 1,. All subscriptions, as well as license fees and related support/maintenance, shall be billed upon signing the Statement of Work, unless otherwise noted in this document. 2. Pricing is fixed for scope as defined by this document unless it is noted as Time and Material in the Table of Services and excludes any applicable taxes. 3. Additional services deemed out of scope (per this document) will be billed at 5220 per hour and will require documentation from HARRIS and the CLIENT and compliance with the Change Control Process. 4. CLIENT will provide a direct connection to the Server on which the database resides. 5. CLIENT will provide any necessary infrastructure for the project. 6. Both HARRIS and CLIENT will ensure members are available on dates agreed to and scheduled. 7. Change Orders will be created for any tasks that are requested outside the scope of the project and will follow the Chanse Control Process. 8. HARRIS reserves the right to alter/enhance APls (as well as decommission, and in some cases replace APls). Work to update Custom Portals is not covered by Standard Support and if needed is billable and may require a Change Order (if the time is not already built into the project plan). Additionally, any 3rd party costs to update interfaces which call Cayenta APls are the responsibility of CLIENT. 9. Additional full data refreshes after the start of the project will be an additional cost and will be managed through the change control process 10. All project work is planned as remote, except for Health Checks. 11. Hardware costs are priced/managed directly by CLIENT. 12. HARRIS reserves the right to pause work upon notification to CLIENT if HARRIS invoices become aged greater than 50 days. L3. ln the event CLIENT terminates this Agreement, CLIENT shall be invoiced for work done to date as of notification and CLIENT will pay all outstanding Fees and other amounts owing to Harris under this Agreement. 14. Actualtravel and living expenses will be billed as incurred without any mark-up. Cayenta will work to minimize travel and living expenses. Expenses include: a. Airfare b. Lodging c. Per Diem (HARRIS policy allows for S6S/day for week days (5130 for weekends and holidays) d. Ground transportation (taxis, rental cars, fuel, tolls, parking, business miles) e. Office supplies/services (as required) f. lnternet access (airline) HARRIS travel guidelines will be adhered to by HARRIS personnel traveling to CLIENT. 34 Cayento V9 Statement of Work