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18.4 The parties agree that the time limitations provided are essential to the prompt and orderly resolution <br />of any grievance, and that each will abide by the time limitations, unless waived or extended by <br />mutual agreement of the parties to the grievance. <br />18.5 lf any party fails to file a grievance, other than for disciplinary actions, within thirty (30) calendar days <br />of its occurrence, then said grievance shall be forever waived and shall be null and void. lf a matter <br />involves disciplinary action, then any party must file either a written demand for an investigatory <br />hearing before the Civil Service Commission or a grievance within ten (10) calendar days from the <br />date of such disciplinary action othenruise said appeal or grievance is forever waived and shall be <br />null and void. Failure to pursue a grievance to the next step renders final and conclusive the last <br />determination and response. <br />18.6 A grievance may be verbally presented by the aggrieved employee to the employee's immediate <br />supervisor. The employee shall have the option of being accompanied by their Union representative, <br />or a representative of their own choosing, if s/he feels that it is necessary. The immediate supervisor <br />shall respond within three (3) working days of receipt of the verbal grievance. lf the matter is not <br />satisfactorily resolved, then the grievant may initiate a formal grievance in accordance with the <br />provisions hereinabove and the following procedure, which in any case, shall be done within ten (10) <br />calendar days of the date of disciplinary action or within thirty (30) calendar days from the date of <br />another type of occurrence. <br />18.7 Should the Union or the Employer have a concern which could result in a grievance, either party <br />may choose to bring up the matter within thirty (30) calendar days of the concern giving rise to the <br />potential grievance or said grievance shall be forever waived and null and void. The aggrieved party <br />shall first discuss the matter with the other party to provide an opportunity for clarification and/or <br />appropriate adjustment, consistent with the terms of this Agreement. Should the matter not be <br />resolved informally, the moving party may elect to take the matter to formal grievance. <br />18.8 The formal grievance procedure shall be as follows <br />Step 1: lf the grievance involves occurrences other than disciplinary actions, the grievance <br />shall be presented in written form to the employee's division head within thirty (30) calendar days <br />from its occurrence. The division head shall respond in writing within twenty (20) calendar days after <br />receiving said grievance. ln the event the matter relates to disciplinary action, then the grievance <br />shall be presented in written form to the employee's division head within ten (10) calendar days from <br />the disciplinary action. Since disciplinary action is not final unless approved by the Sheriff, the <br />grievance may be presented in written form within ten (10) calendar days from the date of the <br />occurrence directly to Step 2 of the grievance procedure. <br />Step 2: lf the grievance is not resolved to the satisfaction of the concerned parties at Step 1, <br />then within ten (10) calendar days of the response in Step 1, above, the grievance in written form, <br />shall be presented to the Sheriff. Thereafter, the Sheriff shall respond in writing to the aggrieved <br />employee within ten (10) calendar days after receipt of the grievance. <br />Step 3: <br />Final and Bindinq Arbitration: lf the grievance has not been resolved at Step 2, either party to <br />this Agreement may refer unsettled grievances to final and binding arbitration. <br />A. <br />L7