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ATTACHMENT C cPDl/S4 911 STATEMENT OF WORK s Ec o "::i|il,B;i-".,? XJ S cr -5s FY2 o 2 5 inator Salarv 1. Coordinate 911 within the county, act as a design ated point of contact for the SECO, monitor the 911 systems, and report 911 outages to the SECO. 2. g1t Coordinator or pre-approved/designated alternate to attend 75% of Advisory Committee (AC) meetings held per contract period. 3. 911 Coordinator or pre-approved/designated alternate to participate in 50% of Advisory Committee (AC) briefings held per contract period. 4. g11 Coordinator or pre-approved/designated alternate to attend all of the Coordinator Forums held per contract period. lf forum is virtual, 911 coordinator or pre-approved/designated alternate will participate in at least the coordinator/director roundtable meeting and one training session. 5. Cooperate with and freely participate in monitoring or evaluation activities by the SECO and State Auditor. O. Provide a detailed copy of the County 911 Continuity of Operations Plan (911 COOP) by June 30,2025 that at a minimum, addresses the following: a. 91 1 call routing during periods of system failure or PSAP abandonment ldentify call routing when the ESlNet cannot deliver calls to the PSAP; ldentify call routing when the local telephone network cannot deliver 911 calls to the ESlNet; ldentify call routing when the PSAP call handling equipment is not functional; ldentify call routing during PSAP abandonment (alternate county PSAP, local back-up, other). b. ldentify if the PSAP's COOP addresses how to continue rad and other critical functions necessary to maintain emerge during an event. 7. Retain all contract records for six (6) years after contract closure io/dispatch operations,CAD operations, ncy communications center operations CPD4/S5 MSAG/Mappinq/GlS Coordinators Gtsoata(RoadCenterlinesandAddressPoints)forlocationvalidation (LVF). a. Site Structure Address Points (SSAP) data MUST be submitted as part of the GIS dataset. b. The minimum number of address points should be greater than or equal to 10% of the ALI records for the jurisdiction, as measured on or before September 30,2024. 2. ALI discrepancy reports (DR) shall be submitted using the Comtech ALI DBMS. 3. Required GIS data layers must be uploaded and pass critical quality checks at least quarterly or provide notification to the SECO in writing that no substantial changes were made to the previous data layers. 4. Participate in 50% of any scheduled GIS Workgroup meetings held during the contract period. Participation can be in-person, virtual, or on a project. CPD4/S6lT Coordinator 1-Par ctpaie in the selection, installation, and/or maintenance of 911 equipmenVsoftware (lE: CPE/CHE, CAD, network, network security, etc...). 2. All equipmenVsoftware purchases that touch the WA State ESlNet, must be tested and proven to be compatible with the ESlNet in accordance to "ESlnet-to-PSAP SIP lnterface Control Document TSCW 62289-1". The cost of compatibility falls on the vendor and/or county. The SECO will not be financially or technically responsible for ensuring compatibility with the ESlNet. 3. Submit certification that the county has provided a minimum of 16 hours of training for their lT personnel related to security and maintenance of equipment that touches the ESlNet, during the current contract period. CPDS/S7/B6 Gall Receiver Salarv/Benefits & Traininq telecommunicators/callreceivershavereceivedaminimumof24hoursof continuing education, during the current contract period. CPD3/S8 Public Ed Coordinator -t. nttenO a gt 1 Coordinator forum or a public education class (in person or virtual) to enhance job skills. 2. Participate in 50% of any scheduled 911 Public Education Subcommittee meetings held during the contract period. Participation can be in-person, virtual, or participation on a work group/project. SECO BSO Contract Page 11 of 18 KITTITAS COUNTY, E25-019