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solid waste company is required to provide notifications pursuant to WAC 480-70- <br />271(4). <br />8.21.070 Program Promotion and Education Requirements. <br />A. The solid waste company will prepare and publish promotional and <br />educational materials that encourage the use of curbside recycling, yard <br />Waste and Garbage collection services. The Division may direct the solid <br />waste company to distribute educational materials to customers. Distribution <br />methods may include publishing materials on the solid waste company's <br />website, mailings, emails, and cart tagging programs as appropriate. <br />B. The solid waste company must distribute educational materials to new <br />customers. <br />C. The solid waste company must prepare and distribute calendars of collection <br />dates to all customers. The calendar must list the solid waste company's <br />phone number and the WLITCs consumer affairs toll free phone number. <br />D. The solid waste company will coordinate the review and approval of <br />promotional or educational materials with the Division prior to distribution to <br />the customer. <br />8.21.080 Reporting Requirements. <br />A. On a quarterly basis, the solid waste company must submit garbage, curbside <br />recycling, and yard waste collection data to the Division in a format approved <br />by the Division. These reports must also include contamination rates and <br />material composition of commingled recyclables from MRF audits, and <br />number of residential recycling accounts charged for contamination. <br />B. The solid waste company must annually provide a summary report to the <br />Division of all multifamily facility service levels, including garbage, recycling, <br />and yard waste carts and containers and service frequency. <br />Last Updated: Thursday, November 30, 2023 Page 9 of 9 <br />