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Section ll: Volunteer Responsibilities <br />A. Values for Shelter Workers <br />A set of values has been developed that guide conversations and actions as shelter <br />workers. The Cold Weather Shelter Program values are: <br />r Ensure that the shelter is a safe place. <br />o Demonstrate both dignity and respect towards all guests and volunteers <br />o Provide services equally to all guests. <br />o Use resources wisely. <br />This handbook will provide tools and resources that will help volunteers navigate <br />situations and issues that may arise when working in a shelter and is intended to augment <br />and reinforce the Volunteer Training Curriculum. <br />Volunteers shall stay within the responsibilities outlined within this manual. Volunteers <br />shall refrain from providing assistance outside of the scope of training, for example: <br />giving rides to anyone before/after their shift, writing letters confirming homeless status <br />on behalf of guests, providing counseling, medical assessments/advice, running errands for <br />guests, or other assistance which goes beyond maintaining the safety and security of the <br />shelter and guests.