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Special Terms and Conditions <br />i. "Mobile Device" means a computing device, typically smaller than a notebook, which runs a mobile <br />operating system, such as iOS, Android, or Windows Phone. Mobile Devices include smart phones, <br />most tablets, and other form factors. <br />j. "Multi-factor Authentication" means controlling access to computers and other lT resources by <br />requiring two or more pieces of evidence that the user is who they claim to be. These pieces of <br />evidence consist of something the user knows, such as a password or PIN; something the user has <br />such as a key card, smart card, or physicaltoken; and something the user is, a biometric identifier <br />such as a fingerprint, facial scan, or retinal scan. "PlN" means a personal identification number, a <br />series of numbers which act as a password for a device. Since PlNs are typically only four to six <br />characters, PlNs are usually used in conjunction with another factor of authentication, such as a <br />fingerprint. <br />k. "Portable Device" means any computing device with a smallform factor, designed to be transported <br />from place to place. Portable devices are primarily battery powered devices with base computing <br />resources in the form of a processor, memory, storage, and network access. Examples include, but <br />are not limited to, mobile phones, tablets, and laptops. Mobile Device is a subset of Portable <br />Device. <br />"Portable Media" means any machine readable media that may routinely be stored or moved <br />independently of computing devices. Examples include magnetic tapes, optical discs (CDs or <br />DVDs), flash memory (thumb drive) devices, external hard drives, and internal hard drives that have <br />been removed from a computing device. <br />m. "Secure Area" means an area to which only authorized representatives of the entity possessing the <br />Confidential lnformation have access, and access is controlled through use of a key, card key, <br />combination lock, or comparable mechanism. Secure Areas may include buildings, rooms or <br />locked storage containers (such as a filing cabinet or desk drawer)within a room, as long as access <br />to the Confidential lnformation is not available to unauthorized personnel. ln othenryise Secure <br />Areas, such as an office with restricted access, the Data must be secured in such a way as to <br />prevent access by non-authorized staff such as janitorial or facility security staff, when authorized <br />Contractor staff are not present to ensure that non-authorized staff cannot access it. <br />n. "Trusted Network" means a network operated and maintained by the Contractor, which includes <br />security controls sufficient to protect DSHS Data on that network. Controls would include a firewall <br />between any other networks, access control lists on networking devices such as routers and <br />switches, and other such mechanisms which protect the confidentiality, integrity, and availability of <br />the Data. <br />o "Unique User lD" means a string of characters that identifies a specific user and which, in <br />conjunction with a password, passphrase or other mechanism, authenticates a user to an <br />information system. <br />2. Authority. The security requirements described in this document reflect the applicable requirements of <br />Standard 141.10 //ocio.wa.tctes of the Office of the Chief lnformation Officer for the state <br />of Washington, and of the DSHS lnformation Security Policy and Standards Manual. Reference <br />material related to these requirements can be found here: https://www.dshs.wa.qov/ffalkeepinq-dshs- <br />client-information-private-and-secure, which is a site developed by the DSHS lnformation Security <br />Office and hosted by DSHS Central Contracts and Legal Services. <br />3. Administrative Controls. The Contractor must have the following controls in place: <br />a. A documented security policy governing the secure use of its computer network and systems, and <br />DSHS Central Contract Services <br />6017CF County Program Agreement (10-31-2017)Page 10