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(section I.4112land permanent housing (section L.4.2). Emergency shelter is not allowable. <br />HEN facilitysupport must be proportionally billed accordingto an estimate of the numberof HEN <br />households expected to occupy the facility. <br />6.2.4 Maintenance Activities vs. Building Rehabilitation <br />Building maintenance is an allowable facility support expenses. <br />Maintenance activities include cleaning activities; protective or preventative measures to keep a <br />building, its systems, and its grounds in working order; and replacement of existing appliances or <br />objects that are not fixtures or part of the building. Maintenance activities should fix, but not make <br />improvements that would add value to the building' <br />Maintenance activities do not include the repair or replacement of fixtures or parts of the building. A <br />fixture is an object that is physically attached to the building and cannot be removed without damage <br />to the building. Fixtures also include, but are not limited to, kitchen cabinets, built in shelves, toilets, <br />light fixtures, staircases, crown molding, sinks and bathtubs. Maintenance activities do not include the <br />installment or replacement of systems designed for occupant comfort and safety such as HVAC, electrical <br />or mechanical systems, sanitation, fire suppression, and plumbing. <br />Building rehabilitation and capital improvements are not allowable facility support expenses' <br />These typically include those items that are done building-wide or affect a large portion of the property <br />such as roof replacement, exterior/interior common area painting, major repairs of building <br />components, etc. See Appendix F: Examples of Maintenance Activities' <br />6.3 Operations <br />Operations expenses are directly attributable to a particu lar program or to the homeless crisis <br />resPonse system.,/ Salaries and benefits for staff costs directly attributable to the program or to the homeless <br />system, including but not limited to program staff, information technology (lT)staff, human <br />resources (HR) staff, bookkeeping staff, and accounting staff. <br />./ Office space, utilities, supplies, phone, internet, and training related togrant management <br />and I or service del ivery/conferences/travel a nd per diem' <br />,/ Equipment up to $5,000 per grant period unless approved in advance by Commerce. <br />6.3.1 Homeless Crisis Response System Expenses <br />,/ Point-in-Time counts <br />'/ Annual report/housing inventory <br />'/ Local homeless plans <br />,/ Coordinated entry planning, implementation and operations <br />./ State data warehouse and Homeless Management lnformation System <br />./ lnterested landlord list and landlord outreach activities <br />'/ Participation in local Continuum of Care <br />6.3.2 Program ExPenses,/ lntake and assessment, including time spent assessing a household, whether or not the <br />Page | 29