07.16.24 Agenda E25-019 - Laserfiche WebLink

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ATTACHMENT C STATEMENT OF WORK SECO COUNTY BSO CONTRACT — SFY2025 July 1, 2024 — June 30, 2025 CP01/S4 911 Coordinator Salary 1. Coordinate 911 within the county, act as a designated point of contact for the SECO, monitor the 911 systems, and report 911 outages to the SECO. 2. 911 Coordinator or pre-approved/designated alternate to attend 75% of Advisory Committee (AC) meetings held per contract period. 3. 911 Coordinator or pre-approved/designated alternate to participate in 50% of Advisory Committee (AC) briefings held per contract period. 4. 911 Coordinator or pre-approved/designated alternate to attend all of the Coordinator Forums held per contract period. If forum is virtual, 911 coordinator or pre-approved/designated alternate will participate in at least the coordinator/director roundtable meeting and one training session. 5. Cooperate with and freely participate in monitoring or evaluation activities by the SECO and State Auditor. 6. Provide a detailed copy of the County 911 Continuity of Operations Plan (911 COOP) by June 30, 2025 that at a minimum, addresses the following: a. 911 call routing during periods of system failure or PSAP abandonment • Identify call routing when the ESINet cannot deliver calls to the PSAP; • Identify call routing when the local telephone network cannot deliver 911 calls to the ESINet; • Identify call routing when the PSAP call handling equipment is not functional; • Identify call routing during PSAP abandonment (alternate county PSAP, local back-up, other). b. Identify if the PSAP's COOP addresses how to continue radio/dispatch operations, CAD operations, and other critical functions necessary to maintain emergency communications center operations during an event. 7. Retain all contract records for six (6) years after contract closure. CPD4/S5 MSAG/Mapping/GIS Coordinators 1. Maintain, deliver, and improve GIS data (Road Centerlines and Address Points) for location validation (LVF). a. Site Structure Address Points (SSAP) data MUST be submitted as part of the GIS dataset. b. The minimum number of address points should be greater than or equal to 10% of the ALI records for the jurisdiction, as measured on or before September 30, 2024. 2. ALI discrepancy reports (DR) shall be submitted using the Comtech ALI DBMS. 3. Required GIS data layers must be uploaded and pass critical quality checks at least quarterly or provide notification to the SECO in writing that no substantial changes were made to the previous data layers. 4. Participate in 50% of any scheduled GIS Workgroup meetings held during the contract period. Participation can be in -person, virtual, or on a project. CPD4/S6 IT Coordinator 1. Participate in the selection, installation, and/or maintenance of 911 equipment/software (IE: CPE/CHE, CAD, network, network security, etc...). 2. All equipment/software purchases that touch the WA State ESINet, must be tested and proven to be compatible with the ESINet in accordance to "ESlnet-to-PSAP SIP Interface Control Document TSCW 62289-1". The cost of compatibility falls on the vendor and/or county. The SECO will not be financially or technically responsible for ensuring compatibility with the ESINet. 3. Submit certification that the county has provided a minimum of 16 hours of training for their IT personnel related to security and maintenance of equipment that touches the ESINet, during the current contract period. CPD5/S7/B6 Call Receiver Salary/Benefits & Training 1. Submit certification that all telecommunicators/call receivers have received a minimum of 24 hours of continuing education, during the current contract period. CPD3/S8 Public Ed Coordinator 1. Attend a 911 Coordinator forum or a public education class (in person or virtual) to enhance job skills. 2. Participate in 50% of any scheduled 911 Public Education Subcommittee meetings held during the contract period. Participation can be in -person, virtual, or participation on a work group/project. SECO BSO Contract Page 11 of 18 KITTITAS COUNTY, E25-019