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CITY OF RICHLAND OFFICE OF THE CITY MANAGER 625 Swift Boulevard,M5-4 Richland,WA 99352 ,E (509)942-7390 March 07,2024 The Honorable Pat McCarthy Washington State Auditor P.O.Box 40021 Olympia,WA 98504-0021 Dear Ms.McCarthy, RE:SAO Performance Audit Thank you for the opportunity to review and respond to the Growth Management Act:County and city compliance with the state's 120-day permit requirement performance audit dated February 27,2024. We appreciate the professionalism of your staff throughout the process and the observations and recommendations made as part of this audit. I The City of Richland makes a concerted effort to serve the development community in a professional, courteous,and expeditious manner.We believe that this performance audit illustrates our commitment to excellence and provides valuable guidance and recommendations that will improve the service we provide to our community. We agree with the recommendations provided in the performance audit, and the City of Richland intends to incorporate them into our development and review process.in fact,we will implement a new tracking software system within the next few months to address many of the recommendations provided in the performance audit. As part of the performance audit,it was pointed out that the City of Richland had initiated waivers to extend deadline dates.This procedure was in place for less than six months and impacted only three or four applications.This practice was discontinued before the commencement of the performance audit. Once again,thank you for the opportunity to participate in the performance audit process and for the recommendations that have been offered. The suggestions provided will be beneficial as we move i forward with our commitment to serve the public. Sincerely, Jon Amundson,ICMA-CM City Manager f cc: Joe Schiessl,Deputy City Manager Kerwin Jensen,Development Services Director Mike Stevens,Planning Manager CITY OF NCHLAND jWWW.CIACHLANDMA.US Growin Management Act — Agency Respame � � ;