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induced corrosion (“MIC”)); cartridges greater than 16 grams; gas <br />valve installation; or any other cause external to the Covered <br />System(s) and Company shall not be required to provide Service <br />while interruption of service due to such causes shall continue. This <br />Agreement does not cover and speciflcally excludes system <br />upgrades and the replacement of obsolete systems, equipment, <br />components or parts. All such services may be provided by <br />Company at Company’s sole discretion at an additional charge. If <br />Emergency Services are expressly included in the Service Solution, <br />the Agreement price does not include travel expenses. <br />26. Delays. Company shall have no responsibility or liability to <br />Customer or any other person for delays in the installation or <br />repair of the System or the performance of our Services regardless <br />of the reason, or for any resulting consequences. <br />27. Termination. Company may terminate this Agreement <br />immediately at its sole discretion upon the occurrence of any Event <br />of Default as hereinafter deflned. If Company’s performance of its <br />obligations becomes impracticable due to obsolescence or <br />unavailability of systems, equipment, or products (including <br />component parts and/or materials) or because the Company or its <br />supplier(s) has discontinued the manufacture or the sale of the <br />equipment and/or products or is no longer in the business of <br />providing the Services, Company may terminate this Agreement, or <br />the affected portions, at its sole discretion upon notice to Customer. <br />Company may terminate this Agreement, or the affected portions, <br />at its sole discretion upon notice to the Customer if Company’s <br />performance of its obligations are prohibited because of changes <br />in applicable laws, regulations or codes. <br />28. No Option to Solicit. Customer shall not, directly or indirectly, <br />on its own behalf or on behalf of any other person, business, <br />corporation or entity, solicit or employ any Company employee, or <br />induce any Company employee to leave his or her employment <br />with Company, for a period of two years after the termination of <br />this Agreement. <br />29. Default. An Event of Default shall include (a) any full or partial <br />termination of this Agreement by Customer before the expiration <br />of the then-current Term, (b) failure of Customer to pay any <br />amount when due and payable, (c) abuse of the System or the <br />Equipment, (d) failure by Customer to observe, keep or perform <br />any term of this Agreement; (e) dissolution, termination, <br />discontinuance, insolvency or business failure of Customer. Upon <br />the occurrence of an Event of Default, Company may pursue one or <br />more of the following remedies, (i) discontinue furnishing Services, <br />(ii) by written notice to Customer declare the balance of unpaid <br />amounts due and to become due under this Agreement to be <br />immediately due and payable, (iii) receive immediate possession of <br />any equipment for which Customer has not paid, (iv) proceed at <br />law or equity to enforce performance by Customer or recover <br />damages for breach of this Agreement, and (v) recover all costs and <br />expenses, including without limitation reasonable attorneys’ fees, <br />in connection with enforcing or attempting to enforce this <br />Agreement.  <br />30. One-Year Limitation on Actions; Forum Choice of Law. <br />Company shall have the sole and exclusive right to determine <br />whether any dispute, controversy or claim arising out of or relating <br />to the Agreement, or the breach thereof, shall be submitted to a <br />court of law or arbitrated. For Customers located in the United <br />States, the laws of Delaware shall govern the validity, <br />enforceability, and interpretation of this Agreement, without <br />regard to confiicts of law principles thereof, and the exclusive <br />venue for any such litigation or arbitration shall be in Milwaukee, <br />Wisconsin. For customers located in Canada, this agreement shall <br />be governed by and be construed in accordance with the laws of <br />Ontario, without regard to confiicts of law principles thereof, and <br />the exclusive venue for any such litigation or arbitration shall be in <br />Ontario, Canada. The parties waive any objection to the exclusive <br />jurisdiction of the specifled forums, including any objection based <br />on forum non conveniens. In the event the matter is submitted to a <br />court, Company and Customer hereby agree to waive their right to <br />trial by jury. In the event the matter is submitted to arbitration by <br />Company, the costs of arbitration shall be borne equally by the <br />parties, and the arbitrator’s award may be conflrmed and reduced <br />to judgment in any court of competent jurisdiction. Except as <br />provided below, no claim or cause of action, whether known or <br />unknown, shall be brought by either party against the other more <br />than one year after the claim flrst arose. Claims not subject to the <br />one-year limitation include claims for unpaid: (1) contract amounts, <br />(2) change order amounts (approved or requested) and (3) delays <br />and/or work ineiffciencies. Customer will pay all of Company's <br />reasonable collection costs (including legal fees and expenses). <br />31. Assignment. This Agreement is not assignable by the <br />Customer except upon written consent of Company flrst being <br />obtained. Company shall have the right to assign this Agreement, <br />in whole or in part, or to subcontract any of its obligations under <br />this Agreement without notice to Customer. <br />32. Entire Agreement. The parties intend this Agreement, <br />together with any attachments or Riders (collectively the <br />“Agreement) to be the flnal, complete and exclusive expression of <br />SERVICE SOLUTION <br /> <br />  <br />  <br />  <br />Page 16 of 17  <br />  <br />© 2024 Johnson Controls. All rights reserved <br />