Kittitas Harris SLS Agreement v1_Final

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CONFIDENTIAL Cayenta Software and Subscription Agreement 2024-01-11 Page 4 of 41 (aa) “Support Fees” means those fees applicable to the Support Services in respect of the Perpetual-Use Software, as set out in a CS Order. (bb) “Support Services” means customer support services that are described in Schedule A in respect of the Software. “Support Services” excludes the support of: (i) Professional Services; and/or (ii) Out-of-Scope Services (as defined in Schedule A). (cc) “Support Term” has the meaning given to it by Section 4.3. (dd) “Term License” means the license rights granted to Organization pursuant to Section 2.1(a). (ee) “Third-Party EULA” means the agreement entered into by Organization and a service provider of Third-Party Products that governs the access and use of such Third-Party Products and to which agreement Harris is not a party. (ff) “Third-Party Products” means applications, software, infrastructure, services, documents, data, content, specifications, products, equipment, hardware, or components that are incorporated into, accessible through or that interoperate with the Software and that are not proprietary to Harris. (gg) “Third-Party Terms” means the terms and conditions that govern the use of the Third-Party Products, and as such terms and conditions may be revised from time to time. There are two types of Third-Party Terms: (i) the Pass-Through Terms; and (ii) the Third-Party EULA. (hh) “Update” means any published changes, additions or corrections to the Software that primarily include a minor modification or enhancement to the Software related to a bug fix, minor additional functionality or legislative changes. An Update is designated by a change in the right-most digit in the version number (for example, a change from W.X.Y.1 to W.X.Y.2). (ii) “Upgrade” means a major overhaul of the Software which is a complete new published version of the Software that modifies, revises or alters the Software and adds features, functionality or enhancements to such Software. An Upgrade is designated by a change in the first two numbers of the version number (for example, a change from 1.X.Y.Z to 2.X.Y.Z or from W.1.Y.Z to W.2.Y.Z). (jj) “Usage Limits” means the usage applicable to the Software as set out in the most current CS Order, including without limitation, data storage limits, data export limits, number of Authorized Users, and any other usage restrictions described in the Documentation or set out in the applicable CS Order. 1.2 Schedules. The following schedules (“Schedules”) are appended to and form an integral part of this Agreement: Schedule A – Support Services Schedule B – Third-Party Terms Appendix B-1 – Pass-Through Terms - Rocket Uniface Appendix B-2 – Pass-Through Terms- IBM Cognos Appendix B-3 – Pass-Through Terms - AG Grid Appendix B-4 – Pass-Through Terms – PlanetPress [reserved] Appendix B-5 – Pass-Through Terms – MicroFocus Appendix B-6 – Third-Party EULA - SwiftComply Backflow Management [reserved]