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Kittitas Harris Professional Services Agreement v1_Final
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2024-03-05 10:00 AM - Commissioners' Agenda
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Kittitas Harris Professional Services Agreement v1_Final
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Last modified
2/29/2024 1:11:38 PM
Creation date
2/29/2024 1:11:27 PM
Metadata
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Meeting
Date
3/5/2024
Meeting title
Commissioners' Agenda
Location
Commissioners' Auditorium
Address
205 West 5th Room 109 - Ellensburg
Meeting type
Regular
Meeting document type
Supporting documentation
Supplemental fields
Item
Request to Approve and Authorize the Auditor to Sign the Cayenta Financial Software Contracts
Order
2
Placement
Consent Agenda
Row ID
115019
Type
Contract
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<br /> <br />acknowledges that the Professional Services require that the Organization’s hardware be <br />of sufficient quality, condition and repair, and the Organization agrees to maintain its <br />hardware in the appropriate quality, condition and repair at its sole cost and expense, in <br />order to facilitate the achievement of Completion of Professional Services. If the <br />Organization has not properly installed the Required Programs on hardware of sufficient <br />quality, condition and repair, Harris shall have the right to suspend the Professional <br />Services and the related Project Schedule until these issues have been dealt with by <br />Organization sufficiently and to Harris’ reasonable satisfaction. <br />(c) Project Manager -- The Organization shall ensure that its Project Manager shall work <br />closely with Harris to facilitate the successful completion of the Professional Services, <br />including the implementation and configuration process for any particular Statement of <br />Work. The Organization shall further ensure that its Project Manager shall be responsible <br />for supervising the staff of the Organization and ensure their co-operation with and <br />participation in the delivery of the Professional Services. The Project Manager’s duties shall <br />be delineated in the Statement of Work. <br />(d) Additional Organization Obligations <br />(i) Organization shall notify Harris of suspected defects in the Professional Services. <br />Organization shall provide, upon Harris’ request, additional data deemed <br />necessary or desirable by Harris to reproduce the environment in which such <br />defect occurred. <br />(ii) Organization shall not permit any third party to provide any services during the <br />delivery of Professional Services where that third party shall have direct access to <br />or provide services in relation the Harris Products or to any Third-Party Products <br />without Harris’ prior written consent. <br />(iii) Organization shall allow the use of online diagnostics, if required by Harris during <br />problem diagnosis. Organization shall cooperate in scheduling remote desk top <br />services for diagnostic purposes. <br />(iv) Organization shall ensure that personnel involved in the Professional Services are <br />educated and trained in the proper use of the Harris Products in accordance with <br />applicable Documentation (as that term is defined by the SL&S Agreement). If <br />Organization’s personnel are not properly trained as required by the applicable <br />Statement of Work, Organization agrees that such personnel will be trained by <br />Harris or Organization within fifteen (15) days of such determination. If <br />Organization desires Harris to perform the required training, then the parties shall <br />execute a Change Order to reflect such required additional training and/or <br />additional required time extensions. <br />(v) Organization shall provide Harris with access to qualified functional or technical <br />personnel to aid in diagnosis and to assist in repair in the event of error, defect or <br />malfunction. <br />(vi) Organization shall follow the acceptance of deliverables procedures set out in a <br />Statement of Work. Completion of Services is deemed to occur on acceptance of <br />all deliverables by Organization in accordance with such Statement of Work. <br />(vii) Organization shall have the sole responsibility for: <br />(A) the performance of any tests it deems necessary prior to the use of the <br />Harris Products.
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