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DocuSign Envelope lD: 3377D49A-9686-4948-851 3-808509584234 <br />8. "PbK" means the PROSECUTORbyKaTpeI criminal case management system and specifically the <br />Client's licensed copy of PbK. <br />9. "Service" means the HOSTEDbyKarpel hosting platform provided by Karpel Solutions which <br />allows internet-based hosting of the Client's licensed copy of PbK through the Website. <br />10. "Service Level Requirements" means the technical service levels Karpel Solutions shall meet for <br />Services as set forth below in the Service Level Commitments for the delivery of the Services. <br />11. "Software" means the Client's licensed copy of the PbK application, and includes any and all <br />updates, enhancements, underlying technology or content, law enforcement transfer interfaces, <br />other Enhancements and any Documentation as may be provided the Client by Karpel Solutions. <br />12. "Website" means the content and functionality currently located at the domain <br />www.hostedbykarpel.com on the internet, or any successor or related domain that provides <br />access to the Software and Service. <br />2. SCOPE OF WORK <br />The following Scope of Work represents the services required to reach the proposed solution and a <br />successful project. Karpel Solutions will perform all work in accordance with the descriptions, scopes <br />and specifications hereafter described. <br />Date Tasks and deliverables Davs out <br />Final Contract & lmplementation Agreement signed. Project Pre-lmplementation <br />Meeting scheduled. Minimum Workstation requirements are explained to agency <br />project manager. Server Connection Credentials to the Agency Server are given to <br />Karpel to begin the data extraction. The agency project manager will notify local lT <br />support for remote access credentials and coordinate with local agency lT to provide <br />with legacy data if a remote extraction is not possible. <br />Workstation assessment completed and any necessary hardware or software <br />ordered to meet PbK installation prerequisites. <br />100 <br />Online pre-implementation meeting with project manager and system <br />administrators. PbK Overview with the first data conversion complete. Project Team <br />is selected including Karpel Staff and Customer System Ad ministrators. (One <br />customer System Administrator must be a Policy Setting Attorney). This meeting will <br />begin with application overview, legacy data application analysis, enhancement <br />definitions and interface definitions. PbK pre-load configuration is explained and <br />initial Document Templates are received. Workflow pre-configuration is conducted. <br />90 <br />Teleconference status meeting with Karpel and agency project manager will occur to <br />review progress on hardware/software assessments and finalize pre-implementation <br />meeting timeline agreement. <br />80 <br />First Data Conversion Webinar is reviewed on Karpel servers along with the PbK pre- <br />load worksheets. Agency Document Templates are received. Data validation <br />spreadsheets will be explained and data validation will begin. System Administrator <br />training begins. Workflow pre-configuration is conducted. System enhancements are <br />completed and demonstrated. Applicable interfaces are reviewed and analyzed to <br />define testing procedures <br />60 <br />Page 4 of 31