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12 | P a g e <br /> <br />(1) aviation fuel purchased by FBO (by fuel type), <br />(2) delivered to FBO’s fuel storage facility (by fuel type), and <br />(3) delivered to FBO customer aircraft and/or dispensed by FBO at the Airport (by <br />customer type). FBO shall pay the appropriate fees and charges due when invoiced <br />(billed) by the Airport Department. <br /> <br />Records and meters shall be made available for review (audit) by the Airport <br />Department or its designated representative. In the case of a discrepancy between the <br />amount of Fuel purchased by and/or delivered to FBO and the amount of Fuel delivered <br />to FBO customer Aircraft and/or dispensed by FBO at the Airport, FBO shall promptly <br />pay, in cash, all additional fees and charges due the Airport Department, plus annual <br />interest on the unpaid balance at the maximum rate allowable by law from the date <br />originally due <br />Employees <br /> <br /> <br />FBO shall develop and maintain Standard Operating Procedures (SOP) for fueling and <br />ground handling and shall ensure compliance with standards set forth in FAA A dvisory <br />Circular for “aircraft ground handling and servicing.” The SOP shall include a training <br />plan, fuel quality assurance procedures and associated record keeping, and emergency <br />response procedures to fuel spills and fires. The SOP shall also address regular safety <br />inspections, bonding, and fire protection; public protection; control of access to fuel <br />storage facilities and refueling vehicles; and marking and labeling of fuel storage tanks <br />and refueling vehicles. FBO’s SOP shall be submitted to the Airport Director no later <br />than 30 days before FBO commences activities at the Airport (and it shall be <br />resubmitted anytime changes are planned). <br /> <br />FBO shall have at least one (1) properly trained and qualified line service technician on <br />duty during operating hours to provide aircraft fueling, parking, and ground (line) <br />services and support. <br /> <br />FBO shall have one (1) properly trained and qualified customer service representative, <br />on duty during operating hours, to provide customer service and support. The line <br />service technician on duty may fulfill the responsibilities of the customer service <br />representative unless the line service technician is performing duties off premises. <br /> <br />FBO (or authorized sublessee – aircraft maintenance operator) shall have one (1) <br />airframe and powerplant mechanic properly trained and qualified to provide aircraft <br />maintenance on aircraft frequenting the Airport. <br /> <br />Hours of Activity: <br />