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or material alteration to the energy supply to the Premises, or (iii) any material alteration or <br />modification in any energy-related equipment or its operation. <br />Where the ESCO has been contacted and is not available and the Owner exercises due <br />diligence in attempting to assess the existence of a malfunction, interruption, or alteration it shall <br />be deemed not at fault in failing to correctly identify such conditions as having a material impact <br />upon the Guaranteed Energy Savings. The Owner shall notify ESCO in writing within twenty- <br />four (24) hours of actual knowledge of any emergency condition affecting the Equipment. ESCO, <br />or its designee(s), shall respond within twenty-four (24) hours and shall promptly proceed with <br />corrective measures. Any confirmed telephonic notice of such conditions shall be followed within <br />three (3) business days by written or electronic notice to ESCO. If the Owner unreasonably delays <br />in notifying ESCO of a malfunction or emergency, and the malfunction or emergency is not <br />otherwise corrected or remedied, such conditions will be treated as a Material Change and the <br />applicable provisions of Section 15 (Material Changes) shall be applied. <br />ESCO will provide the Owner a written record of all service work performed. This record <br />will indicate the reason for the service, description of the problem and the corrective action <br />performed. <br />Section 13.3. Actions by Owner. Except as set forth in Schedule J (the Owner's <br />Maintenance Responsibilities), the Owner shall not move, remove, modify, alter, or change in <br />any way the Equipment or any part thereof in a manner that will harm the energy efficiency of the <br />Equipment, or the Equipment's sequence of operation, or harm its ability to comply with the <br />Standards of Comfort without the prior written approval of ESCO, which shall not be unreasonably <br />withheld, conditioned or delayed except as set forth in Section 10 (Standards of Comfort). <br />Notwithstanding the foregoing, the Owner may take reasonable steps to protect the Equipment if, <br />due to an emergency, it is not possible or reasonable to notify ESCO before taking any such <br />actions. In the event of such an emergency, the Owner shall take reasonable steps to protect the <br />Equipment from damage or injury and shall follow written instructions for emergency action <br />provided in advance by ESCO. Owner agrees to maintain the Premises in good repair and to <br />protect and preserve all portions thereof, which may in any way affect the operation or maintenance <br />of the Equipment. In the event Owner fails or elects not to maintain, preserve or protect the <br />Premises, the affect shall be that Projected Energy Savings may be used for that portion of the <br />Premises adversely affected. <br />SECTION 14. UPGRADING OR ALTERING THE EQUIPMENT <br />ESCO shall at all times have the right, subject to the Owner's prior written approval, which <br />approval shall not be unreasonably withheld, to change the Equipment, revise any procedures for <br />the operation of the Equipment or implement other energy saving actions in the Premises, provided <br />that: <br />A. ESCO complies with the standards of comfort and services set forth in <br />Schedule H (Standards of Comfort) herein; <br />B. such modifications or additions to, or replacement of the Equipment, and <br />any operational changes, or new Equipment, FIMs or procedures are necessary to enable <br />ESCO (McKinstry)/OWNER/PERFORMANCE CONTRACT 12 <br />