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DocuSign Envelope ID: 262ABAl8-5354-41`41-9508-91313C8ACBA6D 5.10.4.5. Failure to meet time study minimum response rates; 5.10.4.6. Failure to meet statistical validity requirements; and 5.10.4.7. Failure to comply with the terms and conditions of this Agreement. 6. Minimum Response Rate and Non -Responses Non -responses are moments not completed by Participant within five (5) business days, with the exception of expired moments where the Participant was on paid or unpaid leave. The return rate of valid responses for the RMTS must be a minimum of eighty five percent (85%). The following remedial action is required of the Contractor if the RMTS response rate drops below eighty five percent (85%). 6.1. Non -response rates greater than fifteen percent (15%): 6.1.1, HCA may send written notification to the Contractor requesting a Corrective Action Plan to ensure a minimum eighty five percent (85%) compliance rate for the RMTS is achieved in subsequent quarters. 6.1.2. The Contractor must develop and submit the plan to HCA for approval within thirty (30) business days of HCA's notification. 6.1.3, Failure to provide a timely Corrective Action Plan within thirty (30) business days may result in the Contractor being prohibited from participation in MAC for the following quarter or Contract termination; and 6.1.4. An eighty five percent (85%) compliance rate for the RMTS must be met in the following quarter. 6.2. Non -response rates greater than fifteen percent (15%) for two (2) consecutive quarters: 6.2.1. HCA may reduce reimbursement by thirty five percent (35%) for the second consecutive quarter. 6.2.2. The Contractor will be notified via Certified Mail of the reduced reimbursement; and 6.2.3. Eighty five percent (85%) compliance rate for the RMTS must be met in the following quarter. 6.3. Non -response rates greater than fifteen percent (15%) for three (3) consecutive quarters: 6.3.1. 6.3.2. 6.3.3. 6.3.4. Washington State Health Care Authority HCA may deny all reimbursement for the third consecutive quarter; The Contractor may be prohibited from participating in MAC for the following quarter, which is the fourth consecutive quarter; The Contractor will be notified via certified mail of the denied reimbursement for the third (3`d) consecutive quarter and prohibited participation in the MAC program; The Contractor may not claim any denied or withheld reimbursement; Page 51 of 53 HCA IAA K4649 Revised 1012020