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DocuSign Envelope lD: 6E398049-FgFB-4568-8844-67D824308E87 AAXCN Master Services and Purchasing Agreement between Axon and Agency (Online) 1 Flock Software Terms of Use Appendix Definitions. Certain capitalized terms, not othenvise defined herein, have the meanings set forth or cross-referenced in this Section 1. "Aggregated Data" means information that relates to a group or category of customers, from whichindividual customer identities have been removed, that is not linkedbr ieasonably linkable to anycustomer, including via a device. "Authorized End Use/'shall mean any individual employees, agents, or contractors of Customer accessing or using the Flock Services through the Web lnterflce, under the rights granted toCustomer pursuant to this Agreement. "Customer Data" will mean the data, media and content provided by Customer through the Flock Services. For the avoidance of doubt, the Customer Data will include the Footage and-geolocation information and environmental data collected by sensors built into the units. "Documentation" will mean text qnd/or graphicaldocumentation, whether in electronic or printed format, that describe the features, functions and operation of the Fiock Services which are provided by Flock to Customer in accordance with the terms of this Agreement. "Embedded Software" will mean the software and/or firmware embedded or preinstalled on the Hardware. "Flock lP" will mean the Flock Services, the Documentation, the Hardware, the Embedded Software, the lnstallation Services, and any and all intetlectual property therein or otherwiseprovided to Customer and/or its Authorized End Users in connection wltn tne foregoing. "Flock Seryices" means the provision, via the Web lnterface, of Flock's software application forautomatic license plate detection, searching image records, and sharing Footage. "Flock System" means collectively, the Hardware, Embedded Software, and Flock Services. "Footage' means still images and/or video captured by the Hardware in the course of and provided via the Flock Services. "Hardware' shall mean the Flock cameras and any other physical elements that interact with theEmbedded Software and the Web lnterface to provide the Fiock Services. The term "Hardware" excludes the Embedded Software. "lmplementation Fee(s)" means the monetary fees associated with the lnstallation Services, asdefined in Section 1.9 below. "lnstallation Services" T.eans the services provided by Ftock including the installation, placements and configuration of the Hardware, pursuant to any statement of work. "Non'Gustomer End Use/' means a Flock customer that has elected to give Customer access toits data in the Flock System. "Non'Customer End User Data" means the Footage, geolocation data, environmental data and/or notifications of a Non-Customer End User. "Support Services" shall mean On-site Services and Monitoring Services, as defined in Section2.9 below. Master Services a Department: Legal Version: 1.0 Release Datet 3/ 3Ll 2O2I PUrcnasrng Ag oerween AXon and Age ncy (unilne, Page 24 of 47