Axon Agreement - Laserfiche WebLink

Home Browse Search

DocuSign Envelope lD: 6E39B049-F9F8-4568-8844-67D824308E87 AAXON Master Services and Purchasing Agreement between Axon and Agency (Online) 1 Axon Auto-Ta gging Appendix Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to interactwith Ag-ency's Computer-Aided Dispatch ('CAD") or Records Management Systems ("RMS"). This allows end users.to auto-populate Axon video meta-data with a case lb, category, and iocation- based on data maintained in Agency's CAD or RMS. S-upoo4' For thirty days after completing Auto-Tagging Services, Axon will provide up to S hours of remote support at no additional charge. Axon will provide free support due to a change in Axon Evidence, so long as long as Agency maintains an Axon Evidence and Auto-Tagging su-bscription. Axon will not provide support if a change is required because Agency changes iii CiO or RMS. thanges. Axon is only responsible to perform the Services in this Appendix. Any additional Services are out of scope. The Parties must document scope changes'in a written and signed change order. changes may require an equitable adjustment in fees ol schedule. Agency-Bqsponqibil.ltleq. Axon's performance of Auto-Tagging Services requires Agency to:4,1 Make available relevant systems, including Agency! cunent CAD or RMS, for'assessment by Axon (including remote access if possible);4.2 Make required modifications, upgrades or alterations to Agency's hardware, facilities, systems and networks related to Axon's performance of Auto-Tagging Services;4.3 Provide access to the premises where Axon is performing AutofJgglng Services, subject to Agency safety and security restrictions, and allow Axon to enteilnJ exit the premises with laptops and materials needed to perform Auto-Tagging services;4.4 Provide all infrastructure and software information (iCnne addresses, node names, network config.uration) necessary for Axon to provide Auto-Tagging services; t.? Promptly install and implement any software updates provided 6y Axon;4.6 Ensure that all appropriate data backups are performed;4.7 Provide assistance, participation, and approvals in testing Auto-Tagging Services;4.8 Provide Axon with remote access to Agency's Axon Evidence acc6int-when required;4.9 Notify Axon of any network or machine maintenance that may impact the perfoi.mance of the module at Agency; and4.10 Ensure reasonable availability of knowledgeable staff and personnel to provide timety, accurate, complete, and up-to-date documentation and information to Axon. Acqess to Qvgtqms. Agency authorizes Axon lo access Agency's relevant computers, network systems, and CAD or RMS solely for performing Auto-Tagging Services. Axon wiliwork diligenly to.identfy as soon as reasonably practicable resources anO intormation Axon expects to use andwill provide an initial list to Agency. Agency is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completiness, and consistency of all data, materials, and information supplied by Agency. 2 3 4 5 Ti Haster Services Department: Legal Version: 1.0 Release Dale: 31 3t/202L PUrcnasrng Agreement Derween AXon anct (unilne) Page 17 of 47