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DocuSign Envelope lD: 55B85E9C-C664-43ED-90F6-98BB2715E28D AAXCN Master Services and Purchasing Agreement 1 Flock Software Terms of Use Appendix Definitions. Certain capitalized terms, not othenrvise defined herein, have the meanings set forth or cross- referenced in this Section 1. "Aggregated Data" means information that relates to a group or category of customers, from which individual customer identities have been removed, that is not linked or ieasonably linkable to any customer, including via a device. "Authorized End User" shall mean any individual employees, agents, or contractors of Customer accessing or using the Flock Services through the Web lnterfbce, under the rights granted to Customer pursuant to this Agreement, "Customer Data" will mean the data, media and content provided by Customer through the Flock Services. For the avoidance of doubt, the Customer Data will include the Footage and-geolocation information and environmentaldata collected by sensors built into the Units. "Documentation" will mean text and/or graphical documentation, whether in electronic or printed format, that describe the features, functions and operation of the Flock Services which are piovided by Flock to customer in accordance with the terms of this Agreement. "Embedded Software" will mean the sofhryare andlor firmware embedded or preinstalled on the Hardware. "Flock lP" will mean the Flock Services, the Documentation, the Hardware, the Embedded Software, the lnstallation Services, and any and all intellectual property therein or otherwiseprovided to Customer and/or its Authorized End Users in connection *itn tfie foregoing. "Flock Seryices" means the provision, via the Web lnterface, of Flock's software application for automatic license plate detection, searching image records, and sharing Footage. "Flock System" means collectively, the Hardware, Embedded Software, and Flock Services. "Footage" means still images and/or video captured by the Hardware in the course of and provided via the Flock Services. "Hardware" shall mean the Flock cameras and any other physical elements that interact with theEmbedded Software and the Web lnterface to provide the Fiock Services. The term "Hardware" excludes the Embedded Software. "lmplementation Fee(s)" means the monetary fees associated with the lnstallation Services, as defined in Section 1.9 below. "lnstallation Sewices" means the services provided by Flock including the installation, placements and configuration of the Hardware, pursuant to any statement of work. "Non-Customer End User" means a Flock customer that has elected to give Customer access to its data in the Flock System. "Non-Gustomer End User Data" means the Footage, geolocation data, environmental data and/or notifications of a Non-Customer End User. "Support Services" shall mean On-site Services and Monitoring Services, as defined in Section Master Setvlces Department: Legal Version:12.0 Release Dale: l2l L8/2O2O ano Purcnasin9 Agreement Derween Axon and Agency Page 26 of49