|
DocuSign Envelope lD: 55885E9C-C664-43ED-90F6-988B2715E28D
<br />AAXCN Master Services and Purchasing Agreement
<br />1
<br />Axon Customer Experience lmprovement Program Appendix
<br />Axon Customer Experience lmprovement Proqram {ACElPl. The ACEIP is designed to
<br />accelerate Axon's development of technology, such as building and supporting automated features,
<br />to ultimately increase safety within communities and drive efficiency in public safety. To this end,
<br />subject to the limitations on Axon as described below, Axon, where allowed by law, may make
<br />limited use of Agency Content from all of its customers, to provide, develop, improve, and support
<br />current and future Axon products (collectively, "ACEIP Purposes"). However, at all times, Axon
<br />will comply with its obligations pursuant to the Axon Cloud Services Terms of Use Appendix to
<br />maintain a comprehensive data security progmm (including compliance with the CJIS Security
<br />Policy for Criminal Justice lnformation), privacy program, and data governance policy, including
<br />high industry standards of de-identifying Personal Data, to enforce its security and privacy
<br />obligations for the ACEIP. ACEIP has 2 tiers of participation, Tier 1 and Tier 2. By default, Agency
<br />will be a participant in ACEIP Tier 1 . lf Agency does not want to participate in ACEIP Tier 1, Agency
<br />can revoke its consent at any time. lf Agency wants to participate in Tier 2, as detailed below,
<br />Agency can check the ACEIP Tier 2 box below. lf Agency does not want to participate in ACEIP
<br />Tier 2, Agency should leave box unchecked. At any time, Agency may revoke its consent to ACEIP
<br />Tier 1, Tier 2, or both Tiers.1.1 ACEIP Tier 1.1.1.1. When Axon uses Agency Content for the ACEIP Purposes, Axon will extract
<br />from Agency Content and may store separately copies of certain segments or
<br />elements of the Agency Content (collectively, 'ACEIP Gontent"). When
<br />extracting ACEIP Content, Axon will use commercially reasonable efforts to
<br />aggregate, transform or de-identify Agency Content so that the extracted
<br />ACEIP Content is no longer reasonably capable of being associated with, or
<br />could reasonably be linked directly or indirectly to a particular individual
<br />("Privacy Preserving Technique(s)"). For illustrative purposes, some
<br />examples are described in footnote 11. For clarity, ACEIP Content will still be
<br />linked indirectly, with an attribution, to the Agency from which it was extracted.
<br />This attribution will be stored separately from the data itself, but is necessary
<br />for and will be solely used to enable Axon to identify and delete all ACEIP
<br />Content upon Agency request. Once de-identified, ACEIP Content may then be
<br />further modified, analyzed, and used to create derivative works. At any time,
<br />Agency may revoke the consent granted herein to Axon to access and use
<br />Agency Content forACElP Purposes. Within 30 days of receiving the Agency's
<br />request, Axon will no longer access or use Agency Content for ACEIP Purposes
<br />and willdelete any and allACEIP Content. Axon will also delete any derivative
<br />works which may reasonably be capable of being associated with, or could
<br />reasonably be linked directly or indirectly to Agency. ln addition, if Axon uses
<br />Agency Content for the ACEIP Purposes, upon request, Axon will make
<br />available to Agency a list of the specific type of Agency Content being used to
<br />generate ACEIP Content, the purpose of such use, and the retention, privacy
<br />preserving extraction technique, and relevant data protection practices
<br />1 For example; (a) when extracting specific text to improve automated transcription capabilities, text that could be used
<br />to directly identify a particular individual would not be extracted, and extracted text would be disassociated from
<br />identifying metadata of any speakers, and the extrac{ed text would be split into individual words and aggregated with
<br />olher data sources (including publicly available data) to remove any reasonable ability to link any specific text directly
<br />or indiredly back to a particular individual; (b) when extracting license plate data to improve Automated License Plate
<br />Recognition (ALPR) capabilities, individual license plate characters would be extracted and disassociated from each
<br />other so a complete plate could nol be reconstituted, and all association lo other elements of the source video, such
<br />as the vehicle, location, time, and the surrounding environment would also be removed;(c) when extracting audio of
<br />potential acoustic events (such as glass breaking or gun shots), very short segments (<1 second) of audio that only
<br />coniains the acoustic events would be extracted and all human utterances would
<br />Department: Legal
<br />Version: 12.0
<br />Release Datei L2l LBI 2a2o
<br />n9
<br />be removed
<br />Page 10 of49
|