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DocuSign Envelope lD : 6A0 1 9206- 47 F7 -47 1D-A9E6-FC93997A2098 <br />AAXON Master Services and Purchasing Agreement <br />8 <br />7.3 Warranty. Flock shall use reasonable efforts consistent with prevailing industry standards <br />to maintain the Services in a mannerwhich minimizes errors and interruptions in the Flock <br />Services. Flock Services may be temporarily unavailable for scheduled maintenance or <br />for unscheduled emergency maintenance, either by Flock or by third-party providers, or <br />because of other causes beyond Flock's reasonable control, but Flock shall use reasonable <br />efforts to provide advance notice in writing or by e-mail of any scheduled service disruption. <br />7.4 Disclaimer. THE REMEDY DESCRIBED lN sECTloN 7.1 ABovE ts cusroMER's <br />SOLE REMEDY, AND FLOCK'S SOLE LIABILITY, WITH RESPECT TO DEFECTIVE <br />HARDWARE AND/OR EMBEDDED SOFTWARE THE FLOCK DOES NOT WARRANT <br />THAT THE FLOCK SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR <br />DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED <br />FROM USE OF THE FLOCK SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN <br />THIS SECTION, THE FLOCK SERVICES AND INSTALLATION SERVICES ARE <br />PROVIDED "AS IS'' AND FLOCK DISCLAIMS ALL WARRANTIES, EXPRESS OR <br />IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF <br />MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON- <br />INFRINGEMENT. <br />7.5 Force Majeure. Flock Safety is not responsible nor liable for any delays or failures in <br />performance from any cause beyond its control, including, but not limited to acts of God, <br />changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, <br />floods, power blackouts, strikes, weather conditions or acts of hackers, internet service <br />providers or any other third party or acts or omissions of Customer or any Authorized End <br />User. <br />Limitation of Liabilitv and lndemnitv.8.1 Limitation of Liability. NOTWITHSTANDING ANYTHING TO THE CONTRARY, FLOCK <br />AND ITS SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL HARDWARE AND <br />TECHNOLOGY SUPPLIERS), OFFICERS, AFFILIATES, REPRESENTATIVES, <br />CONTRACTORS AND EMPLOYEES SHALL NOT BE RESPONSIBLE OR LIABLE WITH <br />RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS AND <br />CONDITIONS RELATED THERETO UNDER ANY CONTRACT, NEGLIGENCE, STRICT <br />LIABILITY, PRODUCT LIABILITY, OR OTHER THEORY: (A) FOR ERROR OR <br />INTERRUPTION OF USE OR FOR LOSS OR INACCURACY, INCOMPLETENESS OR <br />CORRUPTION OF DATA OR FOOTAGE OR COST OF PROCUREMENT OF <br />SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS; (B) <br />FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL <br />DAMAGES; (C) FOR ANY MATTER BEYOND FLOCK,S ACTUAL KNOWLEDGE OR <br />REASONABLE CONTROL INCLUDING REPEAT CRIMINAL ACTIVITY OR INABILITY <br />TO CAPTURE FOOTAGE OR IDENTIFY AND/OR CORRELATE A LICENSE PLATE <br />WITH THE FBI DATABNSE; (D) FOR ANY PUBLIC DISCLOSURE OF PROPRIETARY <br />INFORMATION MADE lN GOOD FAITH; OR (E) FOR ANy AMOUNTS THAT, <br />TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE <br />FEES PAID AND/OR PAYABLE BY CUSTOMER TO FLOCK FOR THE FLOCK <br />SERVICES UNDER THIS AGREEMENT lN THE TWELVE (12) MONTHS pRtOR TO THE <br />ACT THAT GAVE RISE TO THE LIABILITY, IN EACH CASE, WHETHER OR NOT FLOCK <br />HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT OF <br />AN EMERGENCY, CUSTOMER SHOULD CONTACT 91 1 AND SHOULD NOT RELY ON <br />THE FLOCK SERVICES. <br />8.2 Responsibility. Each Party to this Agreement shall assume the responsibility and liability <br />for the acts and omissions of its own employees, deputies, officers, or agents, in connection <br />with the performance of their official duties under this Agreement. Each Party to this <br />Agreement shall be liable (if at all) only for the torts of its own officers, agents, or employees <br />lrfle: Master Services <br />Department: Legal <br />Version: 12.0 <br />Release Dafe: 12/ IB/202O <br />ano Purcnasrng Agreement Detween Axon and Agency <br />Page 33 of 49