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s <br />AaxoN Master Services and Purchasing Agreement <br />computers and any other materials needed to perform the Channel Services); <br />Provide all necessary infrastructure and software information (TCP/tP addresses, node <br />names, and network configuration) for Axon to provide the Channel Services; <br />Ensure all appropriate data backups are performed; <br />Provide Axon with remote access to the Agency's network and third-party systems when <br />required for Axon to perform the Channel Services; <br />Notify Axon of any network or machine maintenance that may impact the performance of <br />the Channel Services; and <br />Ensure the reasonable availability by phone or email of knowledgeable staff, personnel, <br />system administrators, and operators to provide timely, accurate, complete, and up-to-date <br />documentation and information to Axon (these contacts are to provide background <br />information and clarification of information required to perform the Channel Services). <br />Title: Master Seruices and Purchasrng Agreement between Axon and Agency <br />Department: Legal <br />Version:9.0 <br />Release Date: 4/ L7/2O2O Page 28 of 33 <br />7.3 <br />7,4 <br />7.5 <br />7.6 <br />7.7