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68 Describe the trajning, set-up and <br />process. <br />Bid Number: RFP 010720 <br />techni€l <br />to <br />assessment and support will <br />the Member. This individual <br />be provided by the Axon Pre-Sales <br />is a subject matter expert in <br />to mnfigure our products to best <br />resour€ required for your prcject. <br />will also mordinate any <br />Post evaluation by a Sales Engineer, Axon €n <br />investment with comprehensive implementation. <br />help Members to maximize their Axon <br />The Axon Professional Seryices leam <br />consists <br />an solution,starting with syst€m <br />to device use and functionality <br />structure and <br />We have included all our <br />@nfigurations b€fore <br />in the scope of this Cooperative. Axon sales <br />their purchase. Costs are included in our pri@ <br />€n help individual members evaluate what plan is right for them <br />sheets, <br />There are other benelits with the Axon Professional ServiGs offering, such as subjecl <br />has rendered on-site support, compared to when agencies don't utilize ihe <br />Professional Seruies Managers focus entirely on on-site and off-site lraining. Our <br />team €n train everyone ftom officers, <br />detectives and even prosecutoG. <br />administratoB, armorers, <br />the initial phase of the implementation process, Axon's Professional Serui@s <br />with lhe following tasks;team will assist <br />Syst€m Set Up and Configuration <br />Configure €tegories & custom roles <br />Troubleshoot lT issues <br />on any lffilized issues that had not been previously identified. They will <br />demonstration and infomation platform for lheir co-workerlfuture user <br />They typi€lly become a resource when newer useF are activated and <br />training or assistance. <br />explanations <br />provide <br />the <br />and assistance for agencys configuration of security, <br />categories & relsntion, and other specific settings for <br />roles & <br />Axon Evidence. <br />should attend all tho training sessions that are decided upon. We will <br />Axon insbuctor training with the goal of educating <br />agency's subsequent training needs. <br />instruclors who €n <br />Axon believes in the philosophy of "Smad Small, Test, Assess, Corect, Go Big". <br />Deploy lhe key use6. Make sure the way you've configured your system integrates <br />smoothly into your workflow. Assess readinsss based on evaluation and f€edback and <br />lhe cameras, in-cr syslems, and interuiew room solution themselves are <br />design and use, a proper introduction to hardware and workflow is <br />The Professional Seruies training offering provides different optjons for <br />dependlng on the lev€l of detail and time necessary for ussrs. <br />make any neessary <br />schedule the rest of <br />adjustrnents. One you've taken these steps, you're ready to <br />your user training. <br />Professional Services team also will provide tha member <br />which can be used in future training sessions. <br />Vendor Name: Axon Enterprise, lnc.