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uocusrgn Envelope tu: yu4laazJ cdtrc 44dA vAb4 4/4iuuA/Ebuu <br />Table 7: Marketing Plan <br />Table 8: Value-,Added Attributes <br />Llne <br />It6m Question Response <br />32 Describe your markeling strategy tor <br />promoting thjs contract opporlunity. <br />Upload represgntative samples of your <br />marketing materials (if appllcable) io <br />tho document upload seclion of your <br />response. <br />A! this lime, Axon does not conduct any marketing efforts specifl€lly related to cooperative <br />conlracting. Axon promotes the use of cooperative mnlracts to its salesforce by utilizing <br />training, webinars, and other intemal resources, <br />JJ Oescribe your use of technology and <br />digital data (e.9., socjal media, <br />m€tadata usage) to enhance <br />marketing efiecliveness. <br />We use technology and digital data to underetand our audiences - broken out by users we <br />hav6 identified as well as anonymous use6. The goal we're trying to achieve is converting <br />our paid users to owned use6 through multiple technologies, such as retargeting, <br />remarketing, email, social media, refenal sites, search, and directory sites. We do not sell <br />any user data to 3rd parties. By acquiring this data, we are able to find patterns and "look- <br />a-likes'to bettor predict user flows and marketing efficiency. <br />34 ln youa view, whal is Sourcewell's role <br />in promoling conlracts arising out of <br />lhis RFP? How will you integrate a <br />Sourewell-awarded contract into your <br />sales process? <br />Sourcewe'l €n help promote membership to law enforcement agencies who may not <br />realize they are members. Axon has seen in past interactions thal many agencies do not <br />know they are already members of a cooperative. <br />lf awarded a Sourewell contract, Axon would take the following steps to integrate lhe <br />contract into its sales process: <br />. Announe the award to Axon's US and Canadian sal€s teams. Add the conlract information to Axon's Customer Relationship Management (CRM) tool, <br />Salesforcs.com, so that sales r€ps can easily see all pertinent data. Add infomation on the contract to upcoming new hire sales trainings <br />Are your products or seryices <br />available thrcugh an e-procuroment <br />ordering process? lf so, doscribe your <br />e-procurement system and how <br />govemmental and edu€tional <br />customers have used il. <br />Our ecommerce site requires an authorized login and purchase eligibility to access. The <br />efllcient, We allowplatfom is intended io mako ordering <br />authoriz€d customers lo pay by credit <br />faster, easier, and mote <br />mrd and Purchase Order (when authorized by both <br />agency and Axon to purchase via Purchase Order/invoice). The site customizes product <br />visibility and includes contracted pricing lor each agency. The ecommerce sile acts as <br />another 'ingestion point' for orde6. Affer the order is placed, it is proc€ssed as any other <br />order would. As of today, the €commer@ site only suppods the sale of hardware and <br />wananties. We are looking to expand the Axon products we can supporl drastically within <br />the next year and are also looking to supporl extended warranties and mntracts. The <br />e@mmerce site is an added asset to our customers and mn enable customors to order <br />Rgsponso' <br />Bld Number: RFP 010720 Vendor Name: Axon Enterprise, lnc,