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Master Services and Purchasing Agreement <br />Title: Master Services and Purchasing Agreement between Axon and Agency <br /> Department: Legal <br /> Version: 8.0 <br /> Release Date: 11/8/2019 Page 27 of 32 <br />systems available to Axon via remote access); <br />8.2. Provide access to the building facilities and where Axon is to perform the Channel Services, <br />subject to safety and security restrictions imposed by the Agency (including providing <br />security passes or other necessary documentation to Axon representatives performing the <br />Channel Services permitting them to enter and exit Agency premises with laptop personal <br />computers and any other materials needed to perform the Channel Services); <br />8.3. Provide all necessary infrastructure and software information (TCP/IP addresses, node <br />names, and network configuration) for Axon to provide the Channel Services; <br />8.4. Ensure all appropriate data backups are performed; <br />8.5. Provide Axon with remote access to the Agency’s network and third-party systems when <br />required for Axon to perform the Channel Services; <br />8.6. Notify Axon of any network or machine maintenance that may impact the performance of <br />the Channel Services; and <br />8.7. Ensure the reasonable availability by phone or email of knowledgeable staff, personnel, <br />system administrators, and operators to provide timely, accurate, complete, and up-to-date <br />documentation and information to Axon (these contacts are to provide background <br />information and clarification of information required to perform the Channel Services). <br /> <br /> <br />DocuSign Envelope ID: 9D428523-5BE5-448A-9A84-474FCDA7B600