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Master Services and Purchasing Agreement <br />Title: Master Services and Purchasing Agreement between Axon and Agency <br /> Department: Legal <br /> Version: 8.0 <br /> Release Date: 11/8/2019 Page 12 of 32 <br />11 Site Preparation. Axon will provide a hardcopy or digital copy of current user documentation for <br />the Devices (“User Documentation”). User Documentation will include all required environmental <br />specifications for the professional Services and Devices to operate per the Device User <br />Documentation. Before installation of Devices (whether performed by Agency or Axon), Agency <br />must prepare the location(s) where Devices are to be installed (“Installation Site”) per the <br />environmental specifications in the Device User Documentation. Following installation, Agency <br />must maintain the Installation Site per the environmental specifications. If Axon modifies Device <br />User Documentation for any Devices under this Agreement, Axon will provide the update to Agency <br />when Axon generally releases it. <br />12 Acceptance. When Axon completes professional Services, Axon will present an acceptance form <br />(“Acceptance Form”) to Agency. Agency will sign the Acceptance Form acknowledging completion. <br />If Agency reasonably believes Axon did not complete the professional Services in substantial <br />conformance with this Agreement, Agency must notify Axon in writing of the specific reasons for <br />rejection within 7 calendar days from delivery of the Acceptance Form. Axon will address the issues <br />and re-present the Acceptance Form for signature. If Axon does not receive the signed Acceptance <br />Form or written notification of reasons for rejection within 7 calendar days of delivery of the <br />Acceptance Form, Axon will deem Agency to have accepted the professional Services. <br />13 Agency Network. For work performed by Axon transiting or making use of Agency’s network, <br />Agency is solely responsible for maintenance and functionality of the network. In no event will Axon <br />be liable for loss, damage, or corruption of Agency’s network from any cause. <br /> <br />DocuSign Envelope ID: 9D428523-5BE5-448A-9A84-474FCDA7B600