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Master Services and Purchasing Agreement <br /> <br /> Title: Master Services and Purchasing Agreement between Axon and Agency <br /> Department: Legal <br /> Version: 9.0 <br /> Release Date: 4/17/2020 Page 28 of 33 <br />computers and any other materials needed to perform the Channel Services); <br />7.3 Provide all necessary infrastructure and software information (TCP/IP addresses, node <br />names, and network configuration) for Axon to provide the Channel Services; <br />7.4 Ensure all appropriate data backups are performed; <br />7.5 Provide Axon with remote access to the Agency’s network and third-party systems when <br />required for Axon to perform the Channel Services; <br />7.6 Notify Axon of any network or machine maintenance that may impact the performance of <br />the Channel Services; and <br />7.7 Ensure the reasonable availability by phone or email of knowledgeable staff, personnel, <br />system administrators, and operators to provide timely, accurate, complete, and up-to-date <br />documentation and information to Axon (these contacts are to provide background <br />information and clarification of information required to perform the Channel Services). <br /> <br /> <br />  <br /> <br />  <br /><br /> <br /><br /><br />