Kittitas County Maintenance Agreement

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Emergency Services Should an emergency arise, Camtek personnel will asses the situation either by phone or remote diagnostics, or both, and will determine the required course of action with the CUSTOMER. This initial phone response will be provided within one (1) hour of receipt of call by the CUSTOMER On-Site Response Time: If it is determined that a site visit is required, Camtek personnel will arrive at the affected premises within 4 hours of the request of the CUSTOMER. Emergency Services provided under this agreement will be reimbursable by the CUSTOMER to Camtek at then current Camtek published service labor rates and standard service char ges (Minimum Labor Charge, Vehicle Charges, Round Trip Travel Time, Mileage, etc…) unless specifically included under this Agreement and/or selected below. Emergency Service will be provided during the following periods and in accordance with Camtek published Service Labor Rates or as stated in the Special Provisions Section of this Agreement: Standard: Camtek will provide Emergency Service Monday through Friday 8:00 AM – 5:00 PM excluding evenings and weekends, city, state, federal and Camtek observed holidays. Standard Emergency Service rates are $ 140.00 per hour Monday through Friday 8:00 AM – 5:00 PM. After Hours Emergency Service rates are $ 210.00 per hour on any call not during regular business between 5:00 PM and 8:00 AM weekdays and all weekend. All After Hours Emergency Service are billed as a two hour minimum in addition to travel time. After Hours Emergency Service for Holidays is billed at $ 280.00 per hour with a 2 hour minimum. Labor for travel time is not included under this Agreement. Travel Time is charged at a rate of $.58 per mile for mileage and $ 85 Per Hour (per Journeyman) for Drive Time. Camtek will provide a response time as stated and agreed to above. List of Equipment Covered Under This Agreement: All items manufactured by Galaxy Control Systems and installed (since 2005) by Camtek as related to the access control system including but not limited to card readers, door contacts, request-to-exit devices, Altronix power supplies and door lock hardware. Also included is the Magicard Rio 2 Dye Sublimation Printer. Replacement of back up batteries every 3 years or as required to keep the systems functioning correctly. Attached is a hardware summary of the Galaxy Equipment. Fire Alarm system installed by Camtek located at the Ump tanum Road Facility in 2009. Including but not limited to (1) Silent Knight 5808 control panel, associated annunciator, power supplies, manual pull stations, smoke detectors, heat detectors, duct detectors, horn/strobes, and fire alarm relays. Replacement of back up batteries every 3 years or as required to keep the systems functioning correctly. ONSSI Video Surveillance System install by Camtek 2010. Including but not limited to Cisco 8 port managed Ethernet switch, ONSSI Video Software and IP cameras and PoE injectors, and power supplies. Attached is a list of cameras and locations. Bosch D9412G control panel installed by Camtek in 2010. Including but not limited to Bosch command center, octo - relay module, DX4020 Ethernet module, motion detectors doors contacts, and Bosch Galaxy Alarm Interface. Replacement of back up batteries every 3 years or as required to keep the systems functioning correctly. Software maintenance for the Galaxy Access Control System and ONSSI Video Surveillance System as installed and maintained by Camtek.