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<br />21 <br /> <br />7.1 Appendix A: Required Policies and Procedures <br /> Coordinated Entry Procedure, if applicable (Section 4.2.7) <br /> Grievance Procedure (Section 6.4) <br /> Termination and Denial of Service Policy (Section 6.5) <br /> <br />7.2 Appendix B: Performance Goals <br /> Overview <br />Performance measures help evaluate the effectiveness of the Shelter Program Grant. The current <br />contract period will serve to gather baseline data and may inform renewal of Shelter Program Grant <br />funding. <br /> <br />Projects are not required to meet or make progress towards performance targets as a condition of <br />funding for the current contract period. Project performance data will impact community and state <br />level performance measures. <br /> <br />Commerce has identified the following as the most critical performance measures for the Shelter <br />Program: <br /> Increasing Exits to Permanent Housing <br /> Increasing Percent Exits to Positive Outcomes <br /> Reducing the Length of Stay <br /> Equitable Access and Outcomes <br /> Housing Outcome Performance Goals <br />Lead/subrantees should aim to improve the housing outcomes of Shelter Program Grant participants. For each <br />intervention type funded by the Shelter Program Grant, lead/subgrantees should adopt the following <br />performance goals. <br /> <br /> <br />9 The target is the level of desirable performance and is an indicator of a high performing project. <br />10 Drop-in Emergency Shelters offer night-by-night living arrangements that allow households to enter and exit on an irregular or <br />daily basis and often use a Night-By-Night tracking method in HMIS. <br /> <br />7 Appendices <br />Intervention Type Performance Goal HMIS Calculation Performance <br />Target9 <br />Emergency Shelter <br />Increase Percent Exits to <br />Permanent Housing <br />Of people in the ES project who exited, <br />those who exited to permanent housing <br />destinations <br />50% <br />Drop-in <br />Emergency <br />Shelter10 <br />Increase Percent Exits to Positive <br />Outcomes <br />Of people in the ES project who exited, <br />those who exited to Positive Outcome <br />destinations <br />50% <br />Temporary Shelter <br />Increase Percent Exits to Positive <br />Outcomes <br />Of people in the Other project who exited, <br />those who exited to Positive Outcome <br />destinations <br />50%