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information and identification of all parameters that will attect final oecis!cns wtien made. It is <br />important to identify, at the beginning of a project, those facets which are unchangeable and <br />those which can be affected by public response. Identify procedures which will be followed, and <br />inform the public as .o when input will be accepted or solicited. <br />When an LID project is large or complex and potentially controversial it is often advisable to <br />prepare a regularly published project newsletter. The newsletter will provide accurate and up to <br />date information regarding project progress including; changes, schedules and major costs and <br />funding developments. It is also advisable to have a website with the latest information upon <br />which the newsletter would also be published. <br />LID financed projects are unique in that property owners have the powerto decide, collectively, <br />whether they will pay assessments for improvements to be built in the project. If they are not <br />convinced thatthe project is needed and cost effective in the early stages, they may vote against <br />it. An ideal LID financed projectwould be one in which specific propertyowner needs and overall <br />city goals coincide precisely at minimal cost to both, with no adverse environmental impacts. <br />ideal projects are rare. More common are projects where compromises are needed and in which <br />a certain degree of disaffection exists or is generated between the city and property owners. <br />Educating the public as to the what, how, when, why, etc., of a project is a never ending <br />challenge, as new people are always entering the process. In addition, even those who have <br />been previously involved will remember the project as it existed at that slice of time when they <br />were last involved. It is important, in preparation for any meeting or project discussion, to think <br />about the public participants in the meeting and where they are in relation to the current status <br />of the project. Spend at least a few minutes at the beginning of the meeting making sure that <br />all participants are aware of the current project status and on the same wavelength as nearly as <br />possible. <br />informal and Formal Meedogs <br />Meetings can be the bane of a public servant's existence. In fact, an LID administrator is defined <br />as a person who is in one meeting and mentally preparing for the next. All kidding aside, <br />meetings with property owners and the general public are the most important element of any <br />project's public relations plan. Informal meetings with individual or small groups of property <br />owners in the early stages of a project can help the city to determine a possible scope for the <br />project, provide education about project approval and LID processes and help to evaluate <br />probable support for an LID. Apen houses are particularly effective in the predesign and EIS <br />stages of a project, before any alternatives have been formulated. Larger, more formal meetings <br />will be heeded as the project progresses. In addition to require public hearings for EIS, design <br />approval, or L! D processes, a working (steering, advisory) committee should be established. With <br />representation from as many competing interests as is possible (including property owners from <br />the potential LID area), this committee can be an effective way to review design alternatives, <br />identify potential fatal flaws, avoid unnecessary disruption to adjoining property owners and <br />monitor probable LID support. This committee should meet monthly during the redesign and EIS <br />stages and as frequently as needed during the design and approval stages. <br />When the LID formation hearing is scheduled, project staff should be very open to individual or <br />group meetings to explain overall LID processes and the type of testimony that is appropriate at <br />the formation hearing. During construction, informal meetings or mailingsto each LID participant <br />at least monthly will keep your public relations star shining bright. Be sure to include financial <br />information, good or bad. When the final assessment roll hearing is scheduled, project staff <br />6 Local and Road Improvement Districts Manuel for Washington State Sixth Edition <br />